Director, Procurement Excellence

Job Description

The Director, Procurement Excellence is accountable for the enterprise operating model, governance, systems, data, analytics, and adoption capabilities that enable Procurement to deliver sustained value. This position leads three direct reports, the Procurement Operations Manager, Inventory Data Analyst, and Procurement Analytics Analyst, and owns the Procurement technology roadmap, the governance of Coupa and related capabilities as enterprise business platforms, and the standards, controls, service model, and performance cadence for a scalable Source-to-Pay (S2P) environment. This position works with the Director of Strategic Sourcing, Finance, Accounts Payable, IT, Operations, and business leaders to align sourcing strategies with the operational capabilities, systems, data, and governance needed to execute them and to translate procurement strategy into scalable processes, controls, and measurable outcomes. This position reports to the Senior Director of Shared Services.

The budgeted salary range for this position is $150,100 - $187,600. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus.

Job Posting Deadline

Applications for this position will be accepted until 12/1/2026

Essential Job Functions/Key Job Responsibilities

• Set the enterprise Procurement Excellence strategy and multi-year roadmap, including the operating capabilities, governance, organizational priorities, annual planning and prioritization process, and continuous improvement initiatives that support business strategy and long-term value objectives
• Define and evolve the Procurement operating model and governance framework, including decision rights, service ownership, cross-functional handoffs, escalation paths, resource alignment, and accountability for enterprise standards
• Partner with the Director of Strategic Sourcing to establish aligned priorities, coordinate strategic initiatives, and ensure procurement systems, processes, supplier enablement, data, and operational resources support sourcing strategies, with consistent communication, coordinated decision-making, and shared accountability for results
• Translate Procurement Modernization objectives into measurable business outcomes, balancing financial value, operational risk, user experience, standardization, control requirements, and organizational capacity
• Own the Procurement technology strategy and roadmap, driving continuous optimization of Coupa and the broader Source-to-Pay technology ecosystem to expand functionality, improve user experience, increase automation, strengthen controls, and enhance operational efficiency
• Partner with the Director of Strategic Sourcing, Finance, IT, Accounts Payable, and business stakeholders to prioritize technology investments and enhancements, evaluate emerging technologies, including AI-enabled capabilities and intelligent automation, and establish performance measures for technology-enabled value, including increased spend under management, process efficiencies, improved compliance, and operational cost reductions
• Provide strategic direction for Procurement Operations through the Procurement Operations Manager, who is accountable for Coupa administration, supplier administration, user support, training, documentation, and operational reporting, and establish the service model, including service ownership, intake and prioritization standards, performance expectations, escalation protocols, and accountability for timely issue resolution
• Oversee platform and supplier enablement governance, ensuring Coupa capabilities, supplier onboarding, catalogs, access, workflows, and related services support business needs, policy requirements, and an effective user experience
• Monitor operational health and organizational capacity through service-level measures, platform performance, demand and backlog trends, control exceptions, and recurring root-cause themes, and guide the prioritization of enhancements, stabilization needs, and support investments with IT, Finance, Accounts Payable, business leaders, and external service providers
• Provide strategic direction for inventory data governance, procurement analytics, and performance management through the Inventory Data Analyst and Procurement Analytics Analyst, and establish expectations for item master integrity, inventory controls, analytics quality, and cross-functional data ownership
• Set the enterprise Procurement KPI and value-realization framework, including Finance-aligned savings governance and visibility into spend, compliance, adoption, service, supplier, inventory, data-quality, and operational performance, and ensure performance reporting is governed by consistent definitions, validated data, and appropriate separation of duties
• Sponsor dashboards, inventory insights, and decision-support capabilities that identify trends, risks, sourcing opportunities, replenishment needs, root causes, and corrective actions, and use performance insights to focus leadership attention and improvement priorities
• Set the enterprise procurement adoption and change strategy for Coupa and standardized processes, including training, communications, business-readiness plans, adoption measures, and accountability mechanisms, and partner with business leaders and change champions to address resistance, remove adoption barriers, and incorporate user, supplier, and operational feedback into the improvement roadmap
• Establish and maintain enterprise procurement policies, controls, standards, and exception governance that support compliance, usability, audit readiness, and accountability across the Source-to-Pay lifecycle, and define control ownership, monitoring expectations, and remediation protocols with Finance, Accounts Payable, IT, Internal Audit, and Operations
• Lead cross-functional resolution of material process, control, and system issues, maintain a prioritized continuous improvement portfolio, and establish benefit measures and post-implementation reviews to confirm that improvements deliver intended outcomes
• Represent Procurement Excellence in executive, governance, and cross-functional forums, build alignment across Procurement, Finance, Accounts Payable, IT, Operations, property leadership, and suppliers, provide executive reporting and recommendations on value realization, adoption, service health, data quality, operational performance, risks, and strategic investments, and escalate significant risks and unresolved issues early
• Develop a high-performing, service-oriented, control-conscious, and data-driven team by establishing clear priorities, accountability, development expectations, and succession considerations
• Other duties as assigned

Qualifications

• Bachelor's degree in supply chain, business, finance, information systems, operations, or a related field Required
• MBA or advanced degree Preferred
• 7 years of progressive experience in procurement, procurement operations, Source-to-Pay, supply chain, shared services, business transformation, or related functions, including 3 years of people leadership Required

Additional Information

Knowledge, Skills & Abilities

• Ability to set direction, establish governance, define decision rights, and convert strategy into sustainable operating capabilities
• Deep understanding of Source-to-Pay processes, including requisitioning, approvals, purchasing, receiving, invoice dependencies, supplier enablement, catalogs, master data, and adoption
• Ability to set priorities, establish controls, guide enhancements, and oversee operational performance through accountable functional leaders while maintaining focus on business outcomes
• Strong command of spend analytics, KPI design, dashboarding, savings measurement, data quality, root-cause analysis, and executive reporting
• Ability to oversee item master standards, inventory data integrity, replenishment insights, transaction controls, valuation considerations, cycle-count governance, and operational inventory risk
• Ability to set enterprise training and adoption strategy, influence behavior through business leaders, and sustain standardized processes across varied stakeholder groups
• Strong coaching, delegation, prioritization, performance management, workforce planning, and team-development capability
• Ability to build trust and drive decisions across senior leaders, operational teams, Finance, Accounts Payable, IT, Procurement, and suppliers
• Ability to identify control gaps, evaluate tradeoffs, design practical guardrails, and maintain audit-ready processes and documentation
• Clear, concise, and credible written and verbal communication, with the ability to translate complex system, data, and process issues into business decisions
• Structured problem-solving skills, with the ability to prioritize initiatives, manage change, measure benefits, and institutionalize improvements
• Demonstrated experience providing business governance and strategic oversight for an enterprise procurement or S2P platform, with direct Coupa experience a plus
• Experience leading multidisciplinary capabilities spanning procurement operations, analytics, master data governance, supplier enablement, training and adoption, process controls, and continuous improvement
• Experience in distributed, multi-property, hospitality, retail, food service, or other operationally complex environments

Work Environment and Physical Demands

• Ability to stand, type and sit at desk/computer for most of the work shift executing repetitive movements
• No adverse or hazardous conditions
• Not required, but preferred to be able to occasionally lift, push or pull 25 lbs. individually or with assistance

This position is classified as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.

• Health, Dental and Vision Insurance Programs
• Flexible Spending Account Programs
• Life Insurance Programs
• Paid Time Off Programs
• Paid Leave Programs
• 401(k) Savings Plan
• Employee Ski Pass and Dependent Ski Passes
• Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.