3-5 years of maintenance management experience in hospitality or large commercial facilities.
High school diploma required; associate or bachelor's degree in engineering or facility management preferred.
Advanced troubleshooting skills in HVAC, plumbing, electrical, and building management systems.
Exceptional leadership and communication skills for collaboration with corporate leaders and guests.
Ability to lift up to 50 lbs and work in various physical conditions.
Responsibilities
Design and implement preventive maintenance programs for all areas of the hotel.
Oversee operation and repair of critical systems including HVAC and life-safety.
Manage third-party contractors and supervise capital improvement projects.
Hire, train, and evaluate maintenance staff performance.
Assign tasks and ensure timely closure of repair orders.
Manage the department's operating budget and track expenses.
Lead emergency response plans for various scenarios.
Benefits
Opportunity for professional development and training.
Engagement in sustainability initiatives to reduce operational costs.
Dynamic work environment within the hospitality industry.
Leadership role with significant impact on guest experience.
Collaboration with a diverse team of professionals.
Full Job Description
Job Title: Director of Engineering Department: Maintenance/ Engineering Reports To: General Manager
Job Summary
The Director of Maintenance oversees the physical plant, engineering assets, and grounds of the hotel. This role manages capital projects, controls repair budgets, and leads the technical team. The primary goal is to ensure a safe, operational, and premium environment for guests and staff through efficient preventive maintenance and rapid emergency response.
Core Responsibilities
Facility & Systems Management
Preventive Maintenance: Design and run routine maintenance programs for all guest rooms, public areas, and back-of-house spaces.
Asset Protection: Oversee the operation and repair of HVAC, electrical, plumbing, mechanical, refrigeration, and life-safety systems.
Vendor & Project Oversight: Manage third-party contractors, negotiate service agreements, and supervise capital improvement projects.
Leadership & Team Management
Staff Development: Hire, train, schedule, and evaluate the performance of maintenance technicians and supervisors.
Work Order Management: Assign tasks and hold the team accountable for closing repair orders quickly and safely.
Financial & Administrative Control
Budgeting: Manage the department's operating budget, track monthly expenses, and control inventory costs.
Energy Management: Monitor utility consumption and implement sustainability initiatives to reduce costs.
Safety, Health & Compliance
Regulatory Compliance: Maintain full compliance with local building codes, OSHA, ADA, and fire safety regulations.
Emergency Preparedness: Lead the building's emergency response plans, including fire alarms, power outages, and extreme weather.
Requirements & Qualifications
Experience & Education
Experience: Minimum of 3-5 years of progressive maintenance management experience, preferably within hospitality or large commercial facilities.
Education: High school diploma or equivalent; an associate or bachelor's degree in engineering or facility management is preferred.
Technical & Core Skills
Technical Knowledge: Advanced troubleshooting skills across HVAC, commercial plumbing, high-voltage electrical, and automated building management systems (BMS).
Communication: Exceptional leadership and communication skills to collaborate with corporate leaders and hotel guests.
Physical Demands: Ability to lift up to 50 lbs, climb ladders, and work in tight spaces or changing weather conditions.
Preferred Certifications
Certified Professional Maintenance Manager (CPMM) or Certified Lodging Chief Engineer (CLCE).
Specific state or local licenses (e.g., EPA Universal HVAC, CPO pool certification, universal electrical/plumbing licenses).