COMPENSATION: $190,000-$210,000 annuallyActual compensation will be determined based on factors such as experience, qualifications, licensure, and other job-related considerations.
POSITION SUMMARY:The Director, Pharmacy Operations, RPh provides leadership, oversight, and professional development for pharmacists within the specialty pharmacy. This role ensures consistent, high-quality clinical services, supports operational excellence, and drives patient-centered care across disease states. The Director partners closely with pharmacy fulfillment operations, nursing, providers, and leadership to ensure pharmacists practice at the top of their license while meeting regulatory, accreditation, and payer requirements.
ESSENTIAL JOB DUTIES:- Provide direct leadership, oversight, and management for the specialty pharmacy pharmacist team across onsite and remote operations.
- Recruit, onboard, train, and retain highly qualified specialty pharmacists.
- Provide coaching, mentoring, and performance management for pharmacist staff.
- Establish competency assessment, continuing education, and professional development programs.
- Foster a culture of accountability, collaboration, engagement, and clinical excellence.
- Ensure appropriate staffing models to meet patient volume and service expectations as organization scales. Builds leadership pipeline and succession planning.
- Ensure compliance with state and federal pharmacy regulations, accreditation standards, and payer requirements.
- Develop and monitor KPIs including productivity, accuracy, intervention outcomes, and patient satisfaction. Promote medication safety, error prevention, and reporting of adverse events.
- Develop and designs clinical practice model including establishing standardized workflows, documentation standards, and best practices across pharmacist functions, ensuring pharmacists deliver high-quality patient care, education, and clinical interventions.
- Collaborate with internal and external stakeholders.
- Partner with pharmacy fulfillment operations and therapy team operations to ensure clinical services align with dispensing and access workflows.
- Collaborate with providers, nurses, care managers, and external partners to optimize patient outcomes.
- Support specialty programs including REMS, limited distribution drugs (LDDs), and manufacturer-required services.
- Contribute to strategic planning and growth initiatives for specialty pharmacy services.
- Serves as pharmacist lead for audits, corrective action plans, and continuous quality improvement efforts.
- Other duties and responsibilities as required.
Disclaimer: The information written in this job description indicates the general nature and level of work to be performed. This job description is not designed to contain or be interpreted as totally comprehensive of every job duty, responsibility, or qualification required by an employee assigned to this job. While employed in this position, an employee may be required to perform other assignments not listed in this job description.
QUALIFICATIONS:- Bachelor of Science or Doctor of Pharmacy (PharmD) degree from an ACPE-accredited school of pharmacy.
- Active, unrestricted pharmacist license in good standing.
- Willingness to obtain multi-state licensure.
- 8+ years of pharmacy experience, specialty pharmacy experience is a plus.
- 3+ years of pharmacy leadership experience.
- Strong knowledge of pharmacy clinical services and workflows.
- Excellent communication, leadership, and organizational skills
- Familiarity with REMS programs and limited distribution drug requirements.
WORK ENVIRONMENT & TRAVEL- Work Type: Hybrid; onsite required a minimum of 3 days per week, possibly more if required to meet business need.
- Travel: Travel %: ≤15%, occasional overnight.
EMPLOYEE BENEFITS: We offer a comprehensive benefits package designed to support your health, financial security, and overall well-being:
- Medical Coverage, Dental, and Vision Coverage
- 401(k) with employer match
- Accident and Critical Illness coverage
- Company-paid life insurance options
- Generous PTO, paid holidays, and floating holidays
- Tuition reimbursement program.
