HCA Healthcare

Director Patient Safety

HCA Healthcare • $100K — $130K *
Houston, TX 77084In-Person
Healthcare
Less than 5 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • Bachelor's Degree required
  • Clinical background required
  • Minimum three years healthcare experience in patient safety, risk, and/or quality preferred
  • Recent healthcare experience within a clinical setting (e.g., Hospital, Ambulatory Surgery Center)
  • Certification in Patient Safety (CPPS) required, or obtain within 12 months of hire

Responsibilities

  • Advance a patient safety program that promotes a culture of safety and eliminates avoidable harm
  • Initiate and oversee proactive evaluation and redesign of care processes to prevent future harm
  • Support improved outcomes with accountability measures and follow-up
  • Facilitate thorough analysis and reporting of patient safety incidents and medical errors
  • Perform patient safety rounds to identify and address risks
  • Manage and use event information for benchmarking and tracking progress to zero avoidable harm
  • Engage patients and families in the patient safety program when appropriate

Benefits

  • Comprehensive health insurance
  • Continuous professional development opportunities
  • Access to a network of healthcare providers
  • Supportive work environment focused on patient care
  • Participation in innovative patient safety initiatives
Full Job Description
This position is incentive eligible.

Job Summary and Qualifications

What you will do in the role:

  • Advance a patient safety program that promotes a culture of safety and the elimination of avoidable harm.
  • Prevent future harm by initiating and overseeing proactive evaluation and redesign of systems to improve care processes (e.g. forcing functions, checklists, error causation thinking, human factors, applied informatics, culture).
  • Support improved outcomes by emphasizing both appropriate behaviors and robust systems that include concise accountability measures and follow-up.
  • Improve consistent delivery of evidence-based care and reduction in preventable harm by focusing on reliability and applying the principles of reliable design.
  • Reduce variation in care delivery. Partner with the Patient Safety Organization to explore identified variations when appropriate.
  • Utilize alerts and best practices (e.g. Sentinel Event Alerts) to perform gap assessments and implement strong actions that will alleviate identified gaps.
  • Effectively report, investigate, and analyze patient safety incidents, medical errors and potential risks in the facility.
  • Facilitate thorough and credible serious event analysis that result in strong sustainable improvement strategies.
  • Facilitate thorough and credible failure mode effect analysis to identify and mitigate unintended adverse patient outcomes and evaluate effectiveness of process changes.
  • Perform Patient Safety Rounds that identify patient safety risks. Empower staff to identify and participate in resolution of patient safety concerns.
  • Coordinate disclosure of serious events to patients and/or families in accordance with organizational policy and regulations.
  • Assure timely reporting of Patient Safety Work Product (PSWP) to the Patient Safety Organization.
  • Actively participate in PSO learning collaboratives. Ensure implementation of best practices, alerts, and updates to drive patient safety improvement.
  • Champion completion of Culture of Safety Survey.
  • Facilitate analysis of culture of safety survey results such that data-driven action plans lead to targeted outcomes.
  • Support and encourage harm reporting throughout the organization through a nonpunitive just event reporting system.
  • Provide feedback that acknowledges both the value of event reporting and review of reported events.
  • Facilitate thorough and credible review of events that address both system and individual accountability.
  • Include patient safety in new hire orientation presentation (e.g. PSO membership, reporting expectations, safety culture)
  • Provide ongoing education to leaders, clinicians and staff on the science of safety (high reliability, effective communication, sustaining awareness/alertness) and patient safety initiatives.
  • Work with facility leaders and managers to ensure thorough, credible and timely event management.
  • Join with facility leaders to identify and hardwire behavioral norms that promote a culture of safety.
  • Work with facility leaders to ensure understanding of and compliance with the National Patient Safety Goals.
  • Partner with facility leadership to establish activities that enable and sustain an open and fair environment promoting learning, safe systems, and appropriately managing behavioral choices related to patient safety (e.g. Patient Safety Rounds, Event Response, Disclosure).
  • Partner with Quality to complete the NQF Safe Practices section of the Leapfrog Hospital Survey.
  • Engage patients/families when appropriate in the patient safety program.
  • Seek input from patients/families involved in harm or close call events as appropriate.
  • Oversee the management and use of event information to benchmark and track progress to zero avoidable harm.
  • Provide analysis and identifying trends from reports (e.g. PSIP data, SHARP report, Service Line Dashboards) to track progress of improvement strategies. Spread and sustain improvement.
  • Present informative and actionable patient safety reports to appropriate committees to include high level presentations to Leadership, Medical Executive Committee and Board of Trustees. Include the patient's story of harm.
  • Work with defense legal counsel to coordinate the investigation, processing and defense of claims against the facility; records, collects, documents, maintains, and provides to defense attorneys any requested information and documents necessary manage facility claims while maintaining privilege of PSWP
  • Notify HCI of all actual and potential claims
  • Work with security on procedures to reduce the frequency and/or minimize the severity of property loss or assets
  • Manage non-HCI cases: accept/process subpoenas, visitor events, property loss or theft, etc.


What qualifications you will need:
  • Bachelors Degree required
  • Clinical background required.
  • Minimum of three years healthcare experience in patient safety, risk, and/or quality preferred. Healthcare experience should be recent and within a clinical setting such as Hospital, Ambulatory Surgery Center, etc.
  • Certification in Patient Safety (CPPS) required; If not already CPPS, must obtain certification within 12 months of hire.


HCA Houston Healthcare West is a full-service, 300+ bed hospital that has been offering exceptional care to the West Houston communities for over 30 years. We proudly provide Houston residents with exceptional healthcare, including a vast-array of medical services from board-certified doctors and nationally accredited departments. We are recognized as a Certified Primary Stroke Center by the Joint Commission and under an affiliation agreement with The Woman's Hospital of Texas, we are able to bring our community The Woman's Hospital of Texas at West Houston, a three-story cardiac and critical care tower. The Sugar Land Cancer Center and the Sugar Land Diagnostic Center, departments with HCA Houston Healthcare West, provide additional services to meet the needs of our community. We are members of HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare. Together we are stronger, smarter and more accessible in providing the patient-centered care you need close to home.

About HCA Healthcare

HCA Healthcare Careers

Join the dedicated team at HCA Healthcare, a leading provider in the medical field, and be part of a company known for its exceptional care and commitment to innovation. At HCA Healthcare, we offer a variety of job opportunities that allow professionals to grow their careers in a supportive and diverse environment.

Work You’ll Do

At HCA Healthcare, you will contribute to a culture that values patient care above all. Our team members are equipped with the skills and resources needed to provide outstanding healthcare services. With positions ranging from nursing to administrative roles, HCA Healthcare is actively hiring and offers a dynamic workplace where leadership and professional growth are encouraged.

Innovate and Lead

Join a team where innovation is at the heart of everything we do. HCA Healthcare is a place where you can lead efforts to improve patient outcomes using the latest technologies and practices in the healthcare industry. Our leadership is committed to fostering a culture of diversity and inclusion, ensuring all team members can thrive.

Professional Growth and Development

HCA Healthcare believes in nurturing the growth of its employees through robust professional development and training programs. Whether you are just starting your career or are a seasoned professional, we provide the tools and training necessary to advance your skills and take on new challenges. Explore our wide range of career paths and find the position that best suits your skills and passions.

Benefits and Culture

Our employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. From comprehensive health insurance to retirement plans and employee wellness programs, HCA Healthcare takes care of its team. Our inclusive culture and commitment to work-life balance make HCA Healthcare a desirable place to work.

Internship and Networking Opportunities

For those new to the healthcare field, HCA Healthcare offers internship programs that provide real-world experience and a pathway to full-time employment. Additionally, our extensive professional network allows for endless networking opportunities, helping you to build relationships and advance your career.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with HCA Healthcare? Prepare your resume, sharpen your interview skills, and apply today to become part of a team that’s dedicated to improving lives.

Stay Connected

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at HCA Healthcare. Explore the possibilities with HCA Healthcare, where your career is nurtured, and your contributions are valued. Join us in our mission to deliver high-quality patient care through innovative practices and a compassionate approach.
Learn more about HCA Healthcare
Size
204,000 employees
Market Cap
$67.9 billion
Industry
Healthcare
Net Income
$3.7 billion
Founded
1968
5 Year Trend
+7.2%
Revenue
$51.5 billion
NASDAQ
HCA
* Ladders Estimates

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