Full Job Description
Associate Director / Director, Patient Access & Channel Strategy to strengthen connections across oncology, hematology, immunology and dermatology. Shape how patients access therapies, building programs, partnerships and capabilities to support them.
Patient Support Programs leadership: lead strategy and delivery, strengthen distribution partnerships, develop pharmacy and channel approach. Collaborate with Market Access, Medical, Finance and Legal.
Responsibilities:
- Own PSP strategy, performance, and program integrity across portfolios
- Scale and adapt PSPs for reimbursement wins and launches
- Set and monitor KPIs; lead vendor selection and governance
- Act as internal Quality Assurance Ambassador for PSP operations
- Build multi-year channel and PSP strategy roadmap
- Assess and refine infrastructure (governance, SOPs, vendor framework, KPIs)
- Develop business case for headcount/vendor support; lead hiring/onboarding
- Partner with Government Affairs, HEOR/Reimbursement Strategy, Private Insurance, Medical
- Provide channel/trade lens into pricing and contracting strategy
- Manage PSP, trade, and channel budgets; partner with Finance
- Ensure compliant vendor management
- Manage wholesaler and distribution partner relationships and agreements
- Negotiate and renew trade terms
- Serve as primary Supply Chain contact; oversee 3PL operations
- Manage external vendors/agencies as needed
- Liaise with Health Products Stewardship Association (HPSA)
- Develop and execute pharmacy channel strategy
- Manage relationships with GPOs and hospital shared-services
- Lead GPO and hospital contract negotiations
- Assess buy-and-bill vs. PSP-mediated distribution models
- Coordinate with Private Insurance lead
Qualifications:
- Bachelor's degree in Life Sciences, Business, or related field; advanced degree an asset
- Significant pharmaceutical/biotech experience leading Patient Support Programs
- Experience in trade relations, wholesaler management, Canadian pharmaceutical distribution/supply chain
- Experience with pharmacy channel strategy and/or GPO negotiation preferred
- Knowledge of Canadian public and private reimbursement frameworks
- Experience managing external vendors/agencies; leadership experience an asset
Core Competencies:
- Program management rigor
- Commercial negotiation skill
- Ability to operate with ambiguity and prioritize
- Vendor and stakeholder management
- Compliance and risk-awareness
- Collaborative mindset
Additional Requirements:
- Bilingualism (French and English) considered an asset.
The above statements describe the general nature and level of work performed and are not intended to be an exhaustive list of all responsibilities, duties, or skills required. Management reserves the right to modify the role as needed.
