BitGo

Director of Trust Administration

BitGo • $120K — $150K *
Sioux Falls, SD 57106In-Person
Finance & Insurance
5 - 7 years of experience
Reposted Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Finance, Law, or related field; advanced degree or professional certifications (CTFA, CFP, JD) preferred
  • Minimum 7 years of experience in trust administration, including 3 years in leadership
  • Experience as a fiduciary officer in a regulated trust company or similar institution
  • Deep knowledge of trust law, fiduciary principles, and regulatory requirements
  • Proven success in building and leading high-performing teams
  • Strong understanding of custody operations and client management

Responsibilities

  • Oversee all trust administration operations for custody and fiduciary services
  • Lead and develop a team of trust officers with performance standards and succession planning
  • Design and implement operational workflows and policies to ensure regulatory compliance
  • Establish KPIs for trust operations and drive service improvement
  • Collaborate with teams to enhance operational capabilities and client experience
  • Serve as a fiduciary officer adhering to OCC requirements
  • Oversee compliance with federal and state regulations and prepare for examinations

Benefits

  • 100% company-paid health insurance for employee and family
  • 401k company match up to 5%
  • Computer equipment and workplace furniture for employees
  • Generous paid time off
  • Opportunities to work with a passionate team in an innovative environment
Full Job Description
This role will require being full-time onsite at our Sioux Falls office to support collaborative team dynamics and innovative problem-solving.

We are seeking an experienced Director of Trust Administration to lead operational oversight of trust administration functions with direct fiduciary responsibility for client accounts. The ideal candidate brings deep expertise in trust administration, regulatory compliance, and team leadership within a regulated financial institution environment.
Responsibilities:

Trust Operations Leadership:
  • Oversee all trust administration operations, ensuring efficient, accurate, and compliant delivery of custody and fiduciary services
  • Lead and develop a team of trust officers, establishing performance standards, professional development programs, and succession planning
  • Design and implement operational workflows, policies, and procedures that scale with business growth while maintaining regulatory compliance
  • Establish and monitor key performance indicators for trust operations, driving continuous improvement in service delivery
  • Collaborate with technology, legal, and compliance teams to enhance operational capabilities and client experience

Fiduciary Officer Responsibilities:
  • Serve as a designated fiduciary officer in accordance with OCC requirements and trust company charter
  • Exercise fiduciary authority and responsibility for client accounts, ensuring adherence to trust agreements and applicable laws
  • Review and approve account openings, transactions, and material decisions requiring fiduciary discretion
  • Maintain current knowledge of fiduciary duties, regulatory requirements, and industry best practices
  • Participate in fiduciary committee meetings and decision-making processes

Regulatory Compliance & Risk Management:
  • Ensure trust operations comply with all applicable federal and state regulations, including OCC guidance for trust activities
  • Partner with Compliance and Legal teams to implement regulatory changes and maintain examination readiness
  • Oversee internal controls, audit responses, and remediation efforts related to trust administration
  • Identify, assess, and mitigate operational and fiduciary risks within the trust function
  • Maintain comprehensive documentation and record keeping in accordance with regulatory requirements

Strategic Leadership:
  • Contribute to the development and execution of strategic initiatives for the trust company
  • Partner with business development teams to support client onboarding and service expansion
  • Represent the trust company in client meetings, audits, regulatory examinations, and industry forums
  • Stay informed of digital asset industry developments, custody innovations, and evolving regulatory landscape
  • Build relationships with regulators, industry peers, and professional organizations
Qualifications:
  • Bachelor's degree in Business, Finance, Law, or related field; advanced degree or professional certifications (CTFA, CFP, JD) strongly preferred
  • Minimum 7 years of experience in trust administration, with at least 3 years in a leadership capacity
  • Proven experience serving as a fiduciary officer in a regulated trust company, bank trust department, or similar institution
  • Deep knowledge of trust law, fiduciary principles, and regulatory requirements (OCC, state trust regulations)
  • Demonstrated success building and leading high-performing teams in a regulated environment
  • Strong understanding of custody operations, asset servicing, and client relationship management
  • Excellent judgment, integrity, and commitment to fiduciary standards
Preferred:
  • Experience with digital asset custody, blockchain technology, or cryptocurrency ecosystems
  • Background working with OCC-regulated institutions or state-chartered trust companies
  • Familiarity with institutional client servicing and complex custody arrangements
  • Experience implementing technology solutions to enhance trust operations
  • Professional network within the trust and custody industry

Here are some of the benefits of working at BitGo:
  • Competitive base salary, bonus, and stock options
  • 100% company-paid health insurance for employee, spouse/partner, and children (medical, vision, dental, life, FSA, HSA)
  • 401k company match up to 5%
  • Computer equipment and workplace furniture to suit your needs
  • Generous paid time off
  • Great colleagues and inspiring startup environment

About BitGo

BitGo is a blockchain security company that provides institutional-grade storage solutions for digital assets. Their platform is used by some of the world's largest cryptocurrency exchanges and financial institutions to secure their digital assets. BitGo offers a range of services, including multi-signature wallets, cold storage solutions, and institutional custody services. They were founded in 2013 and are headquartered in Palo Alto, California. In 2018, BitGo received regulatory approval to launch a qualified custodian for digital assets, making them one of the first companies to offer this service.
Learn more about BitGo
Size
100 employees
Industry
Information Technology
Founded
2013
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at BitGo

  • BitGo
    Director of Trust Administration
    $120K — $150K *
    Sioux Falls, SD 57106 (Minnehaha County)
    Reposted Today
    Finance & Insurance
    In-Person
  • BitGo
    Head of Internal Audit
    $190K — $275K *
    Palo Alto, CA 94303 (Santa Clara County)
    2 days ago
    Finance & Insurance
    In-Person
  • BitGo
    Head of Internal Audit
    $150K — $180K *
    Sioux Falls, SD 57106 (Minnehaha County)
    2 days ago
    Finance & Insurance
    In-Person
  • BitGo
    Head of Internal Audit
    $190K — $275K *
    New York, NY 10025 (New York County)
    2 days ago
    Finance & Insurance
    In-Person
  • BitGo
    Head of Internal Audit
    $190K — $275K *
    San Francisco, CA 94112 (San Francisco County)
    2 days ago
    Finance & Insurance
    In-Person

More Finance & Insurance Jobs

Find similar Director of Trust Administration jobs:

NationwideSioux Falls, SD