Director of Sales

Wayne Homes

$110K — $130K *
Akron, OH 44312In-Person
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred; equivalent work experience considered
  • Minimum five years' experience leading a team
  • Excellent verbal and written communication skills
  • Strong supervisory and leadership skills
  • Proficiency in Microsoft Office Suite or related software
  • Must type a minimum of 75 wpm
  • Licensed insurable driver with a clean driving record

Responsibilities

  • Lead Sales Managers to achieve quarterly sales goals
  • Drive year-over-year sales and profitability increases
  • Manage continuous improvement for the sales division
  • Oversee training and mentoring programs for sales staff
  • Control incentives and expenses to align with company objectives
  • Recruit, interview, and train management-level staff
  • Resolve escalated customer issues promptly

Benefits

  • Medical, Dental and Vision Insurance
  • Employer-Paid Life and AD&D Insurance
  • Flexible Spending Account / Health Spending Account
  • 401k with matching
  • Paid Time Off, including volunteering days
  • Employee Retail Discounts
  • Tuition Assistance
Full Job Description
Open Position: Director of Sales

Duties
  • Lead Sales Managers to meet quarterly sales goals with a focus on conversion, margin, contract quality, market conditions, model readiness, and Net Promotor Score.
  • Increase sales, profitability, and Net Promoter Score year-over-year, reviewed monthly.
  • Manage Sales Managers and division sales staff for continuous improvement.
  • Oversee sales training and mentoring programs.
  • Control incentives and expenses to meet company goals.
  • Recruits, interviews, hires, and delivers training to supervisory and management staff in the department.
  • Oversee workflow of the team utilizing established systems and processes.
  • Provide constructive coaching and feedback during office visits to enhance KPMs.
  • Collaborate with construction partners to ensure sales, starts, and closings stay on schedule.
  • Resolve escalated customer issues and complaints promptly.
  • Manage employee discipline and terminations per company policy.

Skillset, Education, Experience Requirements
  • Bachelor's degree preferred; will consider equivalent work experience
  • Minimum five years' experience leading a team
  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Excellent organizational skills and attention to detail
  • Excellent listening, negotiation, and presentation skills
  • Strong problem-solving skills
  • Strong supervisory and leadership skills
  • Proven ability to drive the sales process from start to finish
  • Understanding of how to position products against competitors
  • Proficient with Microsoft Office Suite or related software
  • Must be able to type a minimum of 75 wpm
  • Must be licensed insurable driver with clean driving report

Benefits Offered
  • Medical, Dental and Vision Insurance
  • Employer-Paid Life and AD&D Insurance
  • Short-Term Disability, Long-Term Disability and Life Insurance
  • Flexible Spending Account / Health Spending Account
  • 401k with matching
  • Paid Time Off, including paid time for volunteering in your community
  • Employee Retail Discounts
  • Referral Program
  • Tuition Assistance

To Recruitment Agencies: We are handling recruitment internally and are not accepting agency inquiries, submissions, or partnership proposals at this time. Should we require external support, we will proactively reach out to agencies in our network.

JOB CODE: 1000326

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