Loews Hotels

Director of Sales & Marketing

Loews Hotels$100K — $120K *
Hospitality & Recreation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Hospitality Management, Marketing, or related field; Master's degree preferred.
  • Approximately 10 years of experience in hotel sales management, with proven leadership in similar roles.
  • Strong understanding of hotel operations, digital marketing, and revenue management.
  • Expertise in analyzing market trends and data for strategic decision-making.
  • Experience in client relationship management and negotiation.
  • Familiarity with hotel management systems like OPERA and CRM platforms like Salesforce.
  • Certifications like CHSP or CHA are beneficial.

Responsibilities

  • Develop and implement the annual strategic business and marketing plan.
  • Design advertising campaigns and promotions to enhance guest engagement and revenue.
  • Maintain sales forecasts and identify opportunities for performance improvements.
  • Collaborate with the Revenue Management Director on pricing strategies.
  • Build relationships with Convention & Visitors Bureaus and key industry stakeholders.
  • Recruit and motivate the sales team towards performance goals.
  • Partner with Public Relations and Area Marketing teams for integrated initiatives.

Benefits

  • Working in a recognized Top Workplace by AZ Central.
  • Opportunity to lead a team in a luxury resort environment.
  • Chance to shape innovative sales and marketing strategies.
  • Access to professional development and coaching opportunities for team growth.
  • A supportive culture focused on inclusion, collaboration, and personal growth.
Full Job Description
Recognized as an AZ Central Top Workplace, Loews Ventana Canyon Resort offers careers at a luxury resort in Tucson's Catalina Foothills. Team members create memorable stays for guests seeking relaxation and adventure across 398 guest rooms, five dining outlets, spa, recreation, and event spaces.

What We're Looking For:

We're seeking a dynamic and results-driven Director of Sales & Marketing to lead the commercial strategy for our property. In this key leadership role, you will shape and execute innovative sales and marketing initiatives, leverage digital and data-driven strategies, and inspire a high-performing sales team. Your leadership will directly impact revenue growth, market positioning, and guest engagement while upholding the service excellence and brand standards that define Loews Hotels.

Who You Are:
  • Strategic Sales Leader: You bring the ability to envision, develop, and execute forward-thinking sales and marketing strategies that drive sustainable revenue growth
  • Influential Communicator: You are a confident communicator and negotiator with a talent for building lasting relationships and influencing outcomes
  • People-Focused Developer: You are committed to coaching, developing, and motivating teams while fostering a culture of inclusion, collaboration, and belonging
  • Digitally Proficient Marketer: You have hands-on expertise in digital marketing, eCommerce strategies, and data analysis to optimize hotel performance and demand generation
  • Veterans and miliary spouses are encouraged to apply


What You'll Do:

Sales & Marketing Strategy
  • Develop and execute a comprehensive annual strategic business and marketing plan aligned with local market dynamics and hotel objectives
  • Design and implement targeted promotions, packages, and advertising campaigns that enhance guest engagement and drive revenue growth
  • Maintain accurate sales forecasts across all segments, proactively identifying opportunities for performance improvement and market expansion


Revenue Optimization & Market Partnerships
  • Collaborate closely with the Director of Revenue Management to develop pricing strategies that maximize RevPAR and overall profitability
  • Establish and maintain strong relationships with Convention & Visitors Bureaus and key industry partners to support business development efforts


Leadership & Team Development
  • Recruit, train, and motivate the sales team to achieve performance goals while supporting individual growth and career development
  • Foster a collaborative, high-performance environment focused on accountability, excellence, and results


Collaboration & Brand Support
  • Partner with Public Relations and Area Marketing teams to deliver integrated sales and marketing initiatives that support brand visibility and results
  • Perform additional duties as assigned to support overall hotel and commercial objectives


Other Responsibilities
  • Regular attendance in conformance with standards
  • May be required to work varying schedules to reflect business needs
  • Required to attend all mandatory training sessions and meetings
  • Perform other duties as assigned


Your Qualifications Include:
  • Bachelor's degree in Business, Hospitality Management, Marketing, a related field, or equivalent professional experience required
  • Master's degree in Hospitality Management or an MBA preferred, but not required
  • Proven experience as a Hotel Sales Director or in a comparable senior sales leadership role, with approximately 10 years of sales management experience
  • Strong knowledge of hotel operations, sales strategies, digital marketing, and revenue management principles, supported by multiple years in the hospitality industry
  • Demonstrated ability to analyze market trends, customer insights, and performance data to inform strategic decisions
  • Established success in negotiation and client relationship management, with the ability to build and sustain long-term partnerships
  • Regular travel required for client meetings, market sales activity, and industry events
  • Experience using hotel management systems (e.g., OPERA)
  • Proficiency with sales and CRM platforms such as Delphi, Salesforce, or similar systems
  • Working knowledge of digital marketing tools and analytics platforms (e.g., Google Analytics, SEO, PPC)
  • Experience with revenue management systems such as IDeaS or Duetto
  • Ability to sit or stand for extended periods and lift up to 20 pounds as needed for events or presentations
  • Willingness to travel up to approximately 50% of the time
  • Certified Hospitality Sales Professional (CHSP) or Certified Hotel Administrator (CHA) certification is beneficial but not required


Who You'll Supervise:
  • Sales and Marketing Team Members

About Loews Hotels

Loews Hotels is a luxury hotel chain with properties in the United States and Canada. The company was founded in 1946 and is headquartered in New York City. Loews Hotels is committed to providing exceptional service and amenities to its guests, with a focus on creating memorable experiences. The company's properties range from large convention hotels to boutique properties, and offer a variety of amenities, including restaurants, spas, and fitness centers. Loews Hotels is a subsidiary of Loews Corporation, a diversified company with interests in insurance, energy, and other industries.
Learn more about Loews Hotels
Size
10,000 employees
Industry

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