The Hartford Financial Services Group, Inc

Director of Responsible AI

Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in quantitative science, statistics, data science, AI/ML development, or related fields.
  • 2+ years in deploying or governing Generative AI solutions.
  • 1+ years in providing consultation, training, or advisory services.
  • Strong communication skills to convey complex tech concepts to non-technical stakeholders.
  • Deep understanding of AI technologies, Responsible AI principles, and governance challenges.

Responsibilities

  • Facilitate reviews of AI and Generative AI use cases to assess and communicate risks.
  • Evaluate AI risk assessments and control evidence for solution readiness.
  • Enhance governance frameworks and standards for AI oversight.
  • Advise stakeholders on Responsible AI governance and upcoming regulatory trends.
  • Balance risk management with innovation in governance approaches.
  • Assess governance implications for emerging AI technologies.
  • Develop or review enterprise controls to mitigate AI risks.

Benefits

  • Hybrid work arrangement with flexibility for remote work.
  • Work at a renowned organization emphasizing AI ethics and responsibility.
  • Collaboration with diverse teams across multiple disciplines.
  • Opportunity to influence governance strategies for cutting-edge AI.
  • Engagement with emerging technologies and regulatory landscape.
Full Job Description
Director, AI Governance - IAA06AE

The Director of Responsible AI will help to lead the responsible development, implementation, and use of Artificial Intelligence across the enterprise. This role will serve as a key member of the AI Governance function, partnering with business leaders, data scientists, engineers, Legal, Compliance, and Risk Management to ensure AI solutions are designed, deployed, and monitored in a manner consistent with The Hartford's values, risk appetite, and regulatory obligations. The Director will provide oversight and consultation throughout the AI lifecycle, driving responsible AI practices to enable innovative use of AI technologies that deliver measurable business value.

Key Responsibilities:

Responsible AI Governance:
  • Facilitate governance reviews of AI and Generative AI use cases to identify, assess, and communicate AI risks both from an inherent and residual perspective.
  • Review and interpret AI risk assessments, fairness testing results, model evaluations, monitoring outcomes, and other control evidence to assess solution readiness and ongoing effectiveness.
  • Support development and enhancement of governance frameworks, standards, and procedures that enable scalable and effective AI oversight.


Consultation & Enablement:
  • Serve as a trusted advisor to business and technology stakeholders on Responsible AI development, governance expectations, and emerging regulatory considerations.
  • Promote practical governance approaches that balance risk management with innovation and business value creation.


Emerging Governance and Controls:
  • Evaluate governance implications of advanced AI capabilities, including Generative AI, reusable AI components, foundation models, and agentic AI systems.
  • Influence governance strategies and control approaches for emerging technologies, including monitoring, intervention, containment, and shutoff mechanisms for autonomous and semi-autonomous systems.
  • Lead the development of or the review for enterprise controls to mitigate AI risks.


Required Qualifications:
  • 10+ years of experience in quantitative science, statistics, data science, AI/ML development, actuarial science, or related discipline.
  • 2+ years of experience developing, deploying, or governing Generative AI solutions.
  • 1+ years of experience providing consultation, training, teaching, coaching, or advisory services.
  • Demonstrated ability to communicate complex technical concepts to business, risk, and executive stakeholders.
  • Strong understanding of AI/ML technologies, Responsible AI principles, and associated governance challenges.


Preferred Qualifications:
  • Experience working within governance, risk management, controls, compliance, model risk management, or internal audit functions.
  • Experience designing or supporting reusable AI, analytics, or machine learning components and platforms.
  • Experience governing or developing agentic AI systems and familiarity with emerging control approaches, including model context protocols (MCP), monitoring frameworks, intervention controls, human oversight mechanisms, and system shutdown capabilities.
  • Experience within financial services, insurance, or another highly regulated industry.
  • Familiarity with AI governance frameworks, model risk management practices, fairness testing methodologies, and regulatory expectations for AI systems.


Key Competencies:
  • Responsible AI governance expertise
  • Risk assessment and control evaluation
  • Cross-functional stakeholder management
  • Executive communication and presentation skills
  • Quantitative and analytical problem solving
  • Regulatory and compliance awareness
  • Technology-to-business translation
  • Continuous learning and innovation mindset


Work Arrangement:

This role may have a hybrid work arrangement. Candidates located near one of our office locations (Hartford, CT or Chicago, IL) may be expected to work in the office multiple days per week. Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise. Candidates must be authorized to work in the United States without employer sponsorship.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$144,000 - $216,000

About The Hartford Financial Services Group, Inc

The Hartford is an industry leading provider of property and casualty insurance, group benefits and mutual funds. Throughout our rich history of more than 200 years, countless businesses and individuals, including Robert E. Lee, Abraham Lincoln and Babe Ruth, have turned to our company for protection. The Hartford celebrated its 200th anniversary in 2010.

The Hartford Financial Services Group, Inc. Careers

Join the esteemed team at The Hartford Financial Services Group, Inc., a leader in investment and insurance, where we offer more than just job opportunities—we provide a platform for professional growth and innovation. As one of the most respected names in the financial services industry, The Hartford is dedicated to fostering a culture of diversity, leadership, and continuous development.

Work You’ll Do

Embark on a career with The Hartford and contribute to our mission of helping customers achieve amazing financial outcomes. You will have the chance to work alongside a team of experts who are not only skilled in their fields but are also passionate about making a difference.

Transform Your Career

At The Hartford, we believe in nurturing talent through comprehensive training programs and robust career development opportunities. Our commitment to professional growth is evident in our dynamic leadership and diversity training programs that prepare you for the future.

Innovate with Us

Innovation is at the heart of everything we do at The Hartford. Join us and bring your unique perspective to help shape the future of financial services. Our collaborative environment encourages creativity and is the perfect place to advance your skills in groundbreaking ways.

Be Part of a Great Team

The Hartford is not just a company; it's a community. We pride ourselves on a workplace culture that upholds the values of inclusivity and teamwork. By joining us, you’ll work on diverse teams that value your insights and encourage networking and mutual support.

Future-Proof Your Career

With a wide range of job opportunities, from internships to full-time positions, The Hartford offers a path for everyone. Whether you’re just starting out or looking to take your career to the next level, we provide the tools and support needed to succeed. Our benefits package is designed to ensure that our team members are well taken care of, not only at work but in all aspects of life.

Explore Job Opportunities and Internships

Whether you're polishing your resume, preparing for an interview, or seeking to enhance your employment experience, The Hartford has a position to match your skills and ambitions. We are continuously hiring and looking for new talent to join our thriving team.

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Join Our Team Search open positions that match your skills and interest at The Hartford. We look for passionate, curious, creative, and solution-driven team players.

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Learn more about The Hartford Financial Services Group, Inc
Size
18,500 employees
Market Cap
$24.1 billion
Industry
Net Income
$1.7 billion
Founded
1810
5 Year Trend
+6.5%
Revenue
$20.5 billion
NASDAQ

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