Full Job Description
We are looking for an ambitious and results-driven Director of Platform, Product Management to join our growing team. This role, with a focus on owning the product vision, strategy, and roadmap for Albert's complete platform, will play a key part in building the foundation that makes Albert scalable, secure, reliable, easily administered and extensible for enterprise customers running business-critical R&D workflows.
If you are passionate about cutting-edge technology and thrive in a fast-paced, mission-driven environment, we want to hear from you.
**What you'll do**
**Strategy & Delivery**
- Define and own the product vision, strategy, and roadmap for Albert's platform - spanning Identity and Access Management, Integrations and Automations, Security, Admin interfaces and Search - ensuring the platform earns and sustains enterprise trust at scale.
- Drive platform strategy with both near-term value and long-term scalability in mind, articulating and communicating tradeoffs clearly to internal stakeholders and executive leadership.
- Unlock enterprise and regulated markets by ensuring platform capabilities meet security, compliance, and administrative requirements - eliminating platform-level deal blockers that slow or prevent large enterprise adoption.
**Execution & Collaboration**
- Partner closely with engineering, design, QA, and data teams to define and deliver robust, intuitive platform capabilities that meet the needs of enterprise customers and internal builders alike.
- Engage directly with enterprise customers to uncover platform needs, validate solutions, and ensure Albert enables mission-critical workflows with confidence.
- Align the platform roadmap with company objectives by working closely with other Product Managers, Customer Success, Sales, and Implementation teams to prioritize opportunities and manage tradeoffs.
- Drive infrastructure cost efficiency and sustainable economics including maximizing platform reuse and standardization across Albert's product surface.
**Leadership & Impact**
- Serve as the company-wide authority on platform product - shaping how Albert plans, reviews, and ships platform capabilities, and establishing the operating rhythm for the Platform organization.
- Lead go-to-market readiness for major platform launches, communicating priorities, feature releases, and change management across the company and partnering with customer-facing teams to drive successful rollouts and adoption.
- Build and evolve the product management capability within the Platform organization, creating durable practices - roadmap planning, backlog management, cross-functional coordination - that scale with the business.
**You will have**
- 8+ years of product management experience, with the majority focused on platform products in B2B SaaS or cloud environments, ideally from experience in vertical industry SaaS environments.
- Strong technical foundation - comfortable working across APIs, backend systems, security platforms, and Identity and Access Management; able to partner credibly with senior engineering leaders and make informed platform tradeoffs.
- Proven track record owning complex, large-scale platform initiatives with clear accountability for direction, roadmap, and outcomes.
- Familiarity with enterprise authentication and authorization, security, compliance frameworks, and the requirements of large global SaaS deployments across multiple regions.
- Experience working with modern data infrastructure, developer tools, SDKs, and extensibility platforms; familiarity with cloud platforms such as AWS.
- Experience with AI-driven development practices and processes
- Exceptional collaboration and communication skills across product, engineering, and go-to-market teams; able to translate complex enterprise requirements into simple, scalable, and adoptable product experiences.
- Comfortable with ambiguity and able to thrive in a fast-paced, high-growth environment.
- Excellent written and verbal communication skills; able to engage with technical and non-technical audiences.
- Collaborative mindset with the ability to work effectively across teams and time zones.
- Previous management experience is a plus.
**Key competencies**
**Systems Thinking:** Ability to visualize and design how platform components - identity, security, integrations, data substrate - connect and create compounding value across Albert's entire product surface.
**Grit:** Self-starter and persistent problem solver; comfortable driving clarity and progress in complex, ambiguous platform environments with high organizational stakes.
**Leadership:** Ability to define the direction of a major functional area, align cross-functional stakeholders, and drive large-scale platform initiatives to completion with influence rather than authority.
**Collaboration:** Strong interpersonal skills and the ability to work effectively across engineering, security, infrastructure, compliance, and go-to-market teams toward shared outcomes.
**Adaptability:** Comfortable operating in a dynamic, fast-moving environment where enterprise requirements evolve and platform priorities shift with new customer and business context.
**Innovator:** Passionate about applying modern platform thinking - including AI-driven development and scalable architecture - to improve velocity, quality, and enterprise trust.