OverviewThe Director of Operations, Pharmacy Services is a founding leadership role responsible for building and scaling a comprehensive pharmacy enterprise within Touro College of Pharmacy. This position combines operational leadership, entrepreneurship, and healthcare innovation to expand revenue-generating service lines through the college's licensed pharmacy. The Director will identify, develop, and manage diverse ancillary pharmacy services-including specialty, community, and compounding pharmacies with immunization and clinical pharmacy services, -while fostering meaningful experiential learning opportunities for students. This role emphasizes creativity in service development, operational excellence, and alignment with the college's academic mission.
Responsibilities- Identify and execute strategic opportunities to expand pharmacy services in alignment with the vision and mission of Touro College of Pharmacy and Touro University
- Lead the end-to-end development of a scalable pharmacy enterprise, from concept and feasibility through launch and scale
- Develop business plans, feasibility studies, and pro forma models for new and existing service lines, including specialty pharmacy, clinical services, and sterile/non-sterile compounding
- Design and build operational infrastructure, including workflows, staffing models, vendor partnerships, policies, and technology platforms
- Launch and scale innovative ancillary pharmacy services with a focus on go-to-market, sustainability, and revenue generation
- Establish and monitor key performance indicators across clinical, operational, and financial domains; drive continuous quality improvement (CQI) and pivot strategies based on performance, market trends, and regulatory changes
- Identify emerging trends and opportunities to evolve or expand service lines in response to market demand and institutional priorities
- Develop and manage revenue cycle strategies, including payer contracting, specialty networks, and diversified funding streams
- Ensure compliance with all regulatory, accreditation, and payer requirements
- Collaborate with faculty and clinicians to integrate pharmacy services into innovative care models while supporting experiential education, residency programs, and research initiatives
- Perform other duties and strategic projects as assigned by the Dean
QualificationsEducation/Experience- Bachelor of Pharmacy required.
- 10+ years of progressive administrative or equivalent leadership experience, preferably in pharmacy, pharmaceutical industry, healthcare, or a related field, with a focus on program ownership, planning, development, and implementation.
Knowledge/Skills/Abilities- Demonstrated leadership across multiple departments or functional areas, with the ability to build collaboration and drive cross-functional initiatives.
- Proven experience in organizational administration, including budget management, policy development, and program growth.
- Strong interpersonal and communication skills, with the ability to engage stakeholders and foster a collegial, high-performing environment.
- Demonstrated initiative, strategic thinking, and commitment to advancing the mission and growth of the College of Pharmacy.
TravelMaximum SalaryUSD $121,118.00/Yr.
Minimum SalaryUSD $96,894.00/Yr.
