Position Summary The Director of Human Resources is responsible for leading and overseeing all Human Resources functions across the organization. This role partners with executive leadership and operational teams to develop and implement HR strategies that support business growth, strengthen company culture, improve employee engagement, and ensure compliance across all locations.
The ideal candidate is an experienced HR leader with a strong understanding of multi-unit operations, employment regulations, talent management, and organizational development. This individual will serve as a strategic business partner, providing guidance to leadership while developing consistent HR practices that support the organization's continued growth.
Key Responsibilities HR Leadership & Strategic Planning - Develop and implement HR strategies, policies, and initiatives that align with organizational goals.
- Partner with executive leadership and operations to identify workforce needs and support business objectives.
- Establish consistent HR practices and procedures across all restaurant locations and corporate departments.
- Lead, develop, and support the HR team while promoting accountability and continuous improvement.
Talent Acquisition & Employee Development - Oversee recruiting and talent acquisition strategies for hourly, management, and corporate positions.
- Develop strategies to improve employee retention, engagement, and overall employee experience.
- Support leadership development, succession planning, and internal career growth opportunities.
- Partner with operations to identify staffing needs and strengthen management talent pipelines.
Employee Relations & Performance Management - Provide guidance to leadership on employee relations, performance management, disciplinary actions, and conflict resolution.
- Oversee workplace investigations and ensure concerns are handled consistently, professionally, and appropriately.
- Develop and implement employee engagement, recognition, and retention initiatives.
- Promote a positive workplace culture that reflects the organization's values.
Compliance & Risk Management - Ensure compliance with applicable federal, state, and local employment laws and regulations.
- Oversee HR policies, employee handbooks, documentation, and employment practices.
- Manage and oversee workers' compensation, unemployment claims, and other employment-related matters.
- Identify potential HR risks and implement processes to protect the organization and its employees.
- Partner with leadership and outside resources to address employment-related legal and compliance matters.
Compensation, Benefits & HR Operations - Oversee compensation and benefits programs to ensure they remain competitive and aligned with organizational goals.
- Provide oversight of HR systems, reporting, personnel records, and onboarding procedures.
- Monitor HR metrics, including turnover, retention, staffing, and employee engagement.
- Use data and reporting to identify trends and recommend improvements to HR practices.
Qualifications & Experience - Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
- 7+ years of progressive Human Resources experience, with previous leadership experience.
- Experience supporting multi-unit, multi-location, or multi-state organizations preferred.
- Strong knowledge of employment laws, HR compliance, employee relations, and performance management.
- Experience developing and implementing HR policies, procedures, and organizational initiatives.
- Strong leadership, communication, problem-solving, and decision-making skills.
- Ability to manage multiple priorities while maintaining confidentiality and professionalism.
- Experience with HRIS platforms, applicant tracking systems, and Microsoft Office.
Preferred Qualifications: - SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
- Previous experience in restaurant, hospitality, retail, or other high-volume industries.
- Experience leading an HR team and partnering with executive and operational leadership.
Success in This Role Success in this position will be demonstrated through consistent HR practices across all locations, improved employee engagement and retention, effective talent acquisition and leadership development, strong employment compliance, and the development of a positive and productive workplace culture. The Director of Human Resources will play a critical role in supporting the organization's growth through effective people strategies and strong leadership partnerships.
Work schedule- 8 hour shift
- Monday to Friday
Benefits- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k)
- Employee discount
