Director of Human ResourcesAs the Director of Human Resources your scope of responsibilities will include but are not limited to:
- Setting the HR strategy and the annual HR roadmap; aligning HR priorities with organizational goals and monitoring progress to targets.
- Overseeing HR service delivery across Talent Acquisition, HR Business Partners, HR Operations/HRIS, Benefits & Wellness, and Learning & Organizational Development; defining service level agreements (SLAs) and KPIs and monitoring performance.
- Ensuring regulatory and compliance oversight for federal, state, and local labor and employment laws, wage and hour, leave administration (including FMLA coordination), and privacy/PHI controls; establishing and maintaining compliant policies and practices; engaging external counsel as needed.
- Owning HR vendor relationships; managing contracts and performance for payroll, benefits, learning, background screening, and HR technology; overseeing renewals, SLAs, and cost control.
- Leading workforce planning and organizational design recommendations; partnering with executive leadership on staffing models and change management; delivering executive-level people analytics and reporting.
- Leading high-risk employee relations escalations, investigations, and disciplinary processes in partnership with HRBPs and external counsel; ensuring consistent, fair, and well-documented outcomes.
- Overseeing employee engagement strategy and employer branding in partnership with L&OD and Talent Acquisition; guiding survey deployment, action planning, and culture initiatives.
- Overseeing compensation strategy, structure design, market benchmarking, pay administration cycles, and policy adherence; monitoring internal equity and compliance with applicable regulations.
- Managing the HR budget; aligning HR investments to business outcomes; conducting variance analysis and overseeing resource planning.
- Governing HR policies, SOPs, and records retention; ensuring internal controls, data governance, and audit readiness; leading responses to internal and external audits and implementing corrective actions.
- Sponsoring HR technology and analytics roadmap; partnering with HR Operations/HRIS on system governance, data integrity, security/access controls, and integration strategy; ensuring reliable reporting.
- Leading, coaching, and developing the HR leadership team and staff; overseeing succession planning and capability building within the HR function.
- Collaborating with cross-functional leaders and participate on relevant committees to support safety, quality, compliance, and organizational initiatives.
- Establishing and maintaining excellent customer service and collaborative relationships across departments; promoting teamwork and implementing strategies to achieve department and community goals.
Qualifications, Education, and Experience- Bachelor's degree in Human Resources, Business, or related field required; SPHR/SHRM-SCP or similar certification strongly preferred.
- 15 years of progressive HR experience with at least 3 - 5 years in a senior management role.
- Demonstrated experience managing HR service delivery, compliance, compensation, vendors, budgets, and HR analytics required.
- Experience in healthcare/long-term care or other highly regulated environments preferred.
Join Our Work Family As a team member at Cross Keys Village, you will be provided with many benefits such as a positive work environment and comprehensive training opportunities. Our large campus also offers you excellent dining options, access to community events and much more.
If you are a visionary HR leader dedicated to developing people, strengthening culture, and driving organizational excellence, we'd love to hear from you! Join Cross Keys Village and help shape the future of a mission-driven community where employees are empowered to succeed and make a meaningful impact every day.
