Director of Ferry Operations - Maritime Division

Position Information

Are you ready to lead a critical transportation service that connects communities and keeps commerce moving? As the Director of Ferry Operations, you will oversee ferry vessel operations, terminal activities, maintenance programs, personnel management, regulatory compliance, and emergency response readiness. Working directly with the Director of the Maritime Division, you will influence strategic decisions, build relationships with public and private stakeholders, and lead a team dedicated to delivering safe and dependable ferry services. If you are a strategic leader with a passion for transportation, safety, and operational excellence, this is your opportunity to steer a vital public service into the future.

Position Description

Serves as the Director of Ferry Operations, reporting directly to the Director of the Maritime Division managing vessel operations, personnel management, vessel maintenance, terminal operations, regulatory compliance with the United State Coast Guard, and emergency response readiness. Plans, assigns, and supervises the work of others. Work requires extensive contact with high-level executives, governmental officials and private entities, internal agency audiences, and the public. Employees at this level are virtually self-supervising and assume direct responsibility for the work product.

Essential Duties:

• Reviews, develops, and implements ferry operating procedures and emergency management planning and protocols.
• Plans, directs, and manages employees' activities and monitors and evaluates employee performance.
• Develops and implements professional development pathways for personnel.
• Oversees and directs the development of strategic short to long-range reports and plans for waterway, seaport and ferry
  operations.
• Oversees the implementation of software, performance metrics, and reports that support efficient and safe ferry service
  delivery.
• Develops staffing and funding recommendations for ferry operations, to include monitoring the Maritime Division's budget as related to ferry operations.
• Reviews proposed legislation and directs the implementation of legislation affecting ferry operations and maritime
  activities.
• Directs the operations of the Department's ferry systems and establishing high performance standards, operational
  benchmarks, and long-term improvement strategies.
• Develops and implements vessel life cycle management systems including condition assessment, dry-docking, scheduling, and
  replacement planning.
• Oversees the development of contracts and agreements for vessel construction, vessel retrofitting, dry-docking, repairs,
  fuel supply, infrastructure construction and related ferry operations services.
• Oversees the coordination of emergency response and continuity of operations planning for ferry service during
  hurricanes, severe weather, and other disruptions.
• Oversees compliance with the United States Coast Guard, Federal Transit Administration, Federal Highway Administration
  and other federal and state regulations applicable to inspected vehicle and passenger vessels, including Certificates of
• Inspection and vessel security plans
• Oversees credentialing and training requirements for ferry operations personnel consistent with United States Coast Guard
  and Department standards.
• Performs other job responsibilities as assigned.

Minimum Qualifications:

Education:

Bachelor's Degree in related discipline (Marine Transportation or Eng, Naval Architect, Engineering) Relevant work experience may be substituted for degree on a year per year basis. Substitutions for Minimum Qualifications

Experience:

• 5 years of experience in marine transportation, maritime transit management, vessel operations planning, or related experience (Experience can be satisfied by full time or prorated part time equivalent) Related graduate level education may be substituted for experience on a year per year basis.
• Must have three (3) years supervisory/managerial experience. Project leader or lead worker experience may substitute for supervisory/managerial experience.

Licenses and Certifications:

Valid driver's license. This position requires driving a state vehicle.

Mandatory: Safety Impact Certificate

Competencies:

Extensive knowledge of

• Federal, state, and local laws and regulations relevant to program areas and of the principles and practices of public
  administration and management
• Maintenance concepts, methods, policies and requirements
• Methods, procedures, equipment, and materials used in intermodal transportation and ferry engineering construction and
  maintenance work
• Maritime operations, ferry operations, and United States Coast Guard regulatory frameworks applicable to inspected
  passenger vessels
• Developing, implementing, and monitoring budgets and resources

Considerable knowledge of

• Communication strategies, policies and methods
• Contract development and oversight
• Applicable laws, rules, and regulations
• Legislative process

Expert skill in

• Establishing plans and setting objectives and goals that support overall business strategy/results; anticipating and
  adjusting for problems/roadblocks
• Directing and establishing objectives; clarifying roles and responsibilities through individual performance plans;
  monitoring and measuring performance against goals; evaluating results and making necessary adjustments to meet deadlines
• Persuasion, negotiation, and communication of critical issues
• Interpreting and analyzing legislation, rules, and regulations

Proficient skill in

• Public relations for maintaining effective working relationships with individuals and groups, both internal and external
• Administering applicable programs
• Directing the development and implementation of policy and operating procedures
• Analyzing, organizing, and communicating business and technical data
• Communicating complex ideas and information clearly, concisely, and effectively
• Developing and giving presentations

Ability to

• Board and disembark vessels at fixed piers, ascend and descend vessel stairs under varying weather and tide conditions
  during inspections and operational visits

Other Attributes

• Manages financial and personnel resources to achieve individual and organizational goals
• Collaborates and cooperates with others and builds effective working relationships with internal and external members to
  accomplish organizational goals

Physical Requirements and Working Conditions: