The Director of Communications leads the organization's external communications, educational resources, public relations, digital content, editorial, and creative functions. This role develops strategies that improve understanding of the organization's certifications, strengthen stakeholder trust, and support the organization's public-protection mission.

The Director serves as a strategic advisor to executive leadership and ensures that organizational communications are accurate, accessible, timely, and consistent.

To be considered, all applicants must complete ALL fields on the application, screening questions where required, attach a cover letter, and resume. Incomplete applications will not be considered.

This position will remain open until filled.

Requirements

• Develop and implement the organization's communications and educational strategy.
• Lead communication planning for major initiatives, policy changes, and organizational announcements.
• Oversee the development of high-quality educational resources, including handbooks, guides, webpages, videos, webinars, FAQs, and toolkits.
• Direct public relations, reputation management, media relations, and crisis communications.
• Oversee digital communications, branding, resources, editorial standards, publishing processes, and creative services.
• Establish communication standards, style guidelines, and content-governance practices.
• Monitor stakeholder feedback, public perception, website performance, and resource use.
• Use data and other best practices to improve communication effectiveness and the stakeholder experience.
• Manage department staff, priorities, vendors, and performance.
• Collaborate with departments across the organization to support strategic initiatives.

Education and Experience:

• Bachelor's degree in communications, public relations, journalism, education, marketing, or a related field.
• Seven or more years of progressively responsible communications experience.
• Minimum of 5 years of experience managing professional staff and leading cross-functional projects.
• Strong writing, editing, presentation, leadership, and strategic planning skills.
• Experience in nonprofit, certification, accreditation, healthcare, higher education, government, or professional association settings preferred.
• Experience with reputation management, crisis communications, accessibility, and plain-language principles preferred.

Employment Authorization: Candidates must have the ability to work unrestricted in the U.S. The BACB does not offer visa sponsorship of any kind. Successful completion of a background check is required after the offer of employment. The BACB uses the E-Verify system during the hiring process to confirm employment eligibility to work in the United States.

Supervisor Role: Yes

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and video conferencing.

Physical Demands: While performing the duties of this job, the employee is regularly required to listen and speak. This is largely a sedentary role; however, the ability to lift and carry a laptop, lift files, open filing cabinets, frequently type, bend and reach as necessary is essential to the position.

Position Type and Expected Hours of Work: This is a regular full-time IN OFFICE position. Days and hours of work are Monday through Friday, typically 8:00 a.m. to 5 p.m. Occasional evening, holidays, and weekend work may be required based on operations.

Campus Wellness: The BACB is a tobacco and vape free campus. Consumption of tobacco products or vaping of any kind is prohibited.

Travel: Minimal travel is expected for this position.

Other Duties: Please note this job advertisement contains the essential functions of the job and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Duties, responsibilities and activities may change at any time with or without notice.