Job details
Domain
Performance and Support
Job field / Job profile
IT - IT operations management
Job title
Director, IT
Employment type
Permanent
Professional category
Professional, Engineer & Manager
Part time / Full time
Full-time
Job description
The Director, IT leads, coordinates, and manages the IT & Support Factory to achieve the objectives set in terms of quality, time, cost and safety. Responsible for the Safran Cabin IT Infrastructure & Architecture as well as the Support Desk & Service worldwide. Implements major IT Transformations according to the strategy defined by the Cloud Factory and approved by CIO. Participates in and implements the "make or buy" policy. Ensures the daily link between Safran Cabin users and the IT Department and guarantees the proper maintenance of service levels with customers.
The Director, IT reports to the CIO.
Summary of Duties:
• Responsible for the overall direction, coordination, and evaluation of each of the IT departments.
• Responsible for the operation of production systems and carries IT department commitments in terms of worldwide service quality.
• Responsible for the Safran Cabin Support / Helpdesk & Service Desk worldwide.
• Manages the IT Projects carried out by the IS/IT Master Plan with the following objectives:
o Provide infrastructure adapted to the expectations of users, applications, and workstations
o Manage security and Industrial Systems
o Support the continuity of Cabin's service by offering solutions to disasters and malicious acts
o Execute the IS production plan and manage the evolutions
• In charge of the Shop floor technical activities in relation with the Cabin Digital factory team and the Group.
• Continuously improve the effectiveness and efficiency of IT department with KPI and dashboards
• Manage, supervise, and oversee leads in each of the IT departments.
• Manages the IT Budget (CAPEX & OPEX) and IT investments for Cabin
• Supports the following external interfaces:
o IT people worldwide
o Group outsourcing managers on IT production
o Safran Services Factory
Leadership Requirements:
• Demonstrate the highest ethical standards
• Work well within the team environment
• Excellent Project Management skills to organize and lead numerous multi-year, concurrent projects
• Strong technical knowledge of relevant application portfolios
• Strong technical knowledge of industry standard work practices
• Excellent leadership skills
• Excellent management skills
• Excellent communication (verbal and written) skills
• Interfaces with all internal offices/departments as well as external customers, government agencies, suppliers, partners, etc.
But what else? (advantages, specificities, etc.)
Safran Cabin is #1 worldwide for business and regional aircraft interiors.
Here, you will build your skills and grow with a community of experts to enrich yourself every day.
Here, collaboration is embodied within the diversity of our teams all around the world.
Here, we're cutting our emissions, not your ambitions.
Together, let's shape the sustainable future of aeronautics. Learn more about Safran Cabin!
Your Benefits: Our suite of comprehensive benefits include health care (medical, dental and vision), life insurance, 401(k) savings plans with company match, paid time off, and employee discounts & rewards for consumer products/services and more!
Candidate skills & requirements
Computer Skills:
• Strong cloud computing experience - architecture, operations, and financial performance
• Experienced with the use of MS Office software suite (Word, Excel, PowerPoint and Outlook) as well as web-based computer applications.
Other Skills:
• Strong overall knowledge and experience in respective business systems and processes
• Strong project management, analytical, and troubleshooting skills
• Strong IT budget experience, managing a large budget portfolio
• Effective oral and written communications skills
• Demonstrated ability to handle multiple, global projects and assignments with attention to detail
• Ability to work ITIL compliant methodologies and processes.
• Ability to drive technical teams to deliver outstanding, professional services
• Well organized, planning and time management skills, quality oriented.
• Able to demonstrate proficiency in problem solving, continuous improvement, and managing projects while maintaining strict deadlines and budget adherence
• Effective oral and written communications skills
Preferred Qualifications (not required):
• Master's degree
• ITIL certification
• Advanced Cloud Certificates
Annual salary
146,580 - 230,340 USD
Job location
Job location
North America, United States, California
City (-ies)
1620 Sunflower Avenue CA 92626 Costa Mesa
Applicant criteria
Minimum education level achieved
Bachelor's Degree
Minimum experience level required
More than 8 years
Additional Languages preferred
English (Fluent)
ITAR Controlled Position: Select "Yes" if role requires U.S. citizenship/permanent residency
No
