A Little About the RoleWe are seeking an exceptional Director of Internal Technology Delivery with deep expertise in enterprise corporate systems management, technology integration, and cross-functional ecosystem optimization. Our ideal candidate will bring 8+ years of experience in transforming complex corporate technology landscapes, with a proven track record of seamlessly integrating diverse business systems across CRM, ERP, marketing automation, and communication platforms.
The successful candidate will serve as a critical bridge between corporate systems technical teams, business units, and leadership, with a demonstrated ability to:
- Manage complex technology transformations across multiple business-critical platforms
- Drive delivery of technology solutions that enhance operational efficiency and business performance
What you'll do:- Lead the corporate systems technology delivery
- Establish and manage a centralized technology intake and prioritization process
- Create governance frameworks for cross-functional technology initiatives
- Drive end-to-end implementation and delivery of technology solutions
- Develop and implement comprehensive technology delivery strategies
- Create detailed evaluation frameworks for technology investments
- Conduct thorough assessments of technology initiatives, including:
- Strategic alignment
- Business value potential
- Resource requirements
- Implementation complexity
- Manage full lifecycle of technology transformation efforts
- Create and maintain comprehensive documentation of delivery processes
- Collaborate across security, IT, and business units to ensure optimal solution fit
This role requires a delivery driven professional who can:
- Navigate complex organizational landscape
- Anticipate technological trends
- Manage cross-functional teams
- Deliver initiatives that create tangible business value
Our ideal candidate will have:- Bachelor's degree in Computer Science, IT, or related field
- 8+ years' of technology leadership experience
- Extensive experience with Corporate / Business Systems
- CRM Systems (Salesforce, Pardot, HubSpot)
- Contact Center Technologies (Zoom, Five9, RingCentral)
- ERP Systems (NetSuite, SAP, Oracle)
- Marketing Automation Platforms (Pardot, Marketo)
- Customer Success Management Tools (Gainsight, Totango)
- Integration and Middleware Platforms (Boomi, MuleSoft, Workato)
- Proven track record of internal customer management and cross-functional engagement
- Strong experience with PMO frameworks and project governance
- Technical solution architecture and design
- Enterprise architecture understanding
- Vendor and partner technology management
- Change management and Technology adoption
- Execution-focused delivery methodologies
Physical Requirements:- This position works most of the time in a fixed office location and may involve sitting and/or standing for prolonged periods
- Frequently required to communicate verbally and in writing (mostly email) with customers, prospects, and other employees
- Use of computer, telephone, and other office equipment for the greater part of the workday
- Occasional travel may be required for this position
Salary$146,300 - $177,100/year DOE
LocationThis position can based in our Denver, CO or our Atlanta GA office. We are currently in a hybrid in-office/remote working model based on business needs. Candidates must be willing and able to work from our Denver, CO office a minimum of 3 days a week.
