Procare Solutions

Compliance Manager

Procare Solutions • $139K — $150K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of experience in compliance, information security, or IT audit, specifically with SOC 2 Type 2 audits.
  • Familiarity with SOX ITGC concepts and privacy frameworks like GDPR/CCPA.
  • Experience in contract review and negotiations.
  • Working knowledge of common control frameworks such as HIPAA, AICPA Trust Services Criteria, and NIST CSF.
  • Prior management or mentoring experience with teams or contractors.
  • Strong verbal and written communication skills for various audiences, including technical teams and executive leadership.
  • Bachelor's degree in a relevant field or equivalent practical experience.

Responsibilities

  • Own the end-to-end audit lifecycle for SOC 2 Type 2, including scoping and remediation tracking.
  • Assist with SOX compliance through ITGC testing and coordination with auditors.
  • Support privacy audits, ensuring compliance with GDPR and CCPA during preparation and control validation.
  • Facilitate PCI compliance assessments, including scoping and validation of controls.
  • Negotiate Data Processing Addendums (DPAs) with customers and vendors to ensure data protection compliance.
  • Evaluate vendors and subprocessors for their compliance requirements and risk posture.
  • Collaborate with Engineering and IT to implement and monitor compliance controls efficiently.

Benefits

  • Comprehensive medical, dental, and vision benefits.
  • An employer-contributed Health Savings Account (HSA).
  • Generous vacation time including sick days and personal days.
  • 401K plan with immediate vesting and an employer match.
  • Employee Stock Purchase Plan for additional financial benefits.
  • Tuition reimbursement and opportunities for professional development.
  • Company-funded short and long-term disability and life insurance.
Full Job Description
A Little About the Role

We're looking for a Compliance Manager to own and mature our compliance program as we scale. You'll be the primary driver of our SOC 2 Type 2 audit program for 5 products, and will provide critical support across SOX, privacy, PCI, HIPAA, and additional regulatory and professional framework compliance efforts. This is a hands-on role for someone who enjoys building repeatable processes, working cross-functionally with engineering and IT teams, and translating regulatory and contractual requirements into practical, auditable controls for business units.

You'll lead a small team: analysts, contractors, stakeholders - making this a great opportunity for someone ready to take on people leadership while staying close to the technical and operational details of compliance work.

What you'll do:
  • SOC 2 Type 2: Own the end-to-end audit lifecycle - scoping, control design, evidence collection, auditor liaison, remediation tracking, and continuous monitoring between audit cycles.
  • SOX Support: Assist with IT general controls (ITGCs) testing, walkthroughs, and coordination with internal audit and external auditors to support financial reporting compliance.
  • Privacy Audits: Support privacy compliance efforts (e.g., GDPR, CCPA/CPRA) including audit prep, control validation, and documentation of data handling practices.
  • PCI Compliance: Support PCI DSS assessments, including scoping, control validation, and coordination with payment processing and engineering teams.
  • Data Processing Addendums (DPAs): Review, negotiate and track DPAs with customers, vendors, and subprocessors, ensuring alignment with our data protection commitments and privacy obligations.
  • Vendor & Third-Party Risk: Assess subprocessors and vendors for compliance posture and contractual data protection requirements.
  • Controls Oversight: Partner with Engineering, IT, and Security teams to design, implement, and monitor controls; maintain a strong evidence trail and control library.
  • Policy & Process: Maintain and evolve compliance policies, procedures, and control narratives to reflect the current environment and audit requirements, including ensuring NEO and annual training is released and accurate.
  • Audit Readiness: Serve as a key point of contact for external auditors, customer security questionnaires, and due diligence requests.
  • Continuous Improvement: Identify opportunities to automate evidence collection and streamline control monitoring using GRC tooling.

Our ideal candidate will have:
  • 4+ years' of experience in compliance, information security, or IT audit, with direct experience running or supporting SOC 2 Type 2 audits.
  • Working knowledge of SOX ITGC concepts, privacy frameworks (GDPR/CCPA), and PCI DSS requirements - you don't need to be a deep expert in all four, but you should be comfortable supporting each.
  • Experience reviewing contract terms.
  • Familiarity with common control frameworks (e.g., HIPAA, AICPA Trust Services Criteria, NIST CSF, ISO 27001).
  • Prior experience managing or mentoring junior team members or contractors.
  • Strong written and verbal communication skills - you can explain control requirements to engineers and translate technical detail for auditors and leadership.
  • Comfortable working in a fast-paced SaaS environment with evolving systems and processes.
  • Bachelor's degree in a related field, or equivalent practical experience.
  • Experience working with GRC platforms (e.g., Vanta, Drata, OneTrust, ServiceNow GRC) is a strong plus.
  • Relevant certifications: CISA, CISM, CIPP/E, CIPP/US, or similar.
  • Experience supporting multiple concurrent audit cycles in a SaaS or cloud environment.
  • Experience with cloud infrastructure (AWS, GCP, or Azure) and understanding of how technical controls map to compliance requirements.

Physical Requirements:
  • This position works most of the time in a fixed office location and may involve sitting and/or standing for prolonged periods
  • Frequently required to communicate verbally and in writing (mostly email) with customers, prospects, and other employees
  • Use of computer, telephone, and other office equipment for the greater part of the workday
  • Occasional travel may be required for this position

Why Procare?
  • Excellent comprehensive benefits packages including: medical, dental, & vision plans
  • HSA option with employer contributions
  • Vacation time, holidays, sick days, volunteer & personal days
  • 401K Plan with employer match and immediate vesting
  • Employee Stock Purchase Plan
  • Employee Discount Program
  • Medical, Dependent Care, and Transportation FSA Plans
  • Company paid Short and Long-Term disability and Life Insurance
  • RTD EcoPass for all Denver employees
  • Tuition Reimbursement and continued Professional Development
  • Fast paced, high energy workplace environment in prime downtown location
  • Regular company provided meals

Salary

$139,400 - $150,700/year DOE

Location

This position can be based in our Denver, CO or Atlanta, GA offices. Procare operates in a hybrid working model based on business needs. Candidates must be willing and able to work in office a minimum of 3 days per week.

About Procare Solutions

Procare Solutions is a Seattle-based company that provides cloud-based child care management software. The company's software is used by child care centers, preschools, and after-school programs to manage enrollment, billing, and parent communication. Procare Solutions was founded in 1992 and is headquartered in Seattle, Washington.
Learn more about Procare Solutions
Size
100 employees
Industry
Net Income
-$2 million
Founded
1992
5 Year Trend
+50%
Revenue
$20 million
NASDAQ

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