Bachelor's Degree in Business, Marketing, Finance, or related field preferred
Master's Degree in Business, Marketing, Finance, or related field preferred
10+ years of experience in people leadership, with at least 5+ years as a leader of leaders
10+ years in diversified, analytical, strategic growth roles
3 years of experience in Inside Sales leadership roles
Experience building new teams and managing organizational change
Familiarity with HCM technology sales and small/medium B2B models
Responsibilities
Lead the creation of a new Inside Sales organization and develop an effective strategy
Define and refine key sales processes for operational consistency and target achievement
Collaborate with sales leaders to create a comprehensive sales coverage approach
Participate in territory planning and account segmentation to optimize resources
Define metrics and data infrastructure in partnership with Finance
Leverage new technology to enhance the selling process
Develop recruitment and onboarding processes for new Inside Sales team members
Drive operational processes and ensure compliance with sales tools
Manage performance and employee development for the Inside Sales team
Oversee day-to-day operations to meet performance indicators and strategic goals
Guide direct and dotted line resources for integrated operations
Benefits
Comprehensive medical coverage and wellness programs
Flexible paid time off, including company holidays and culture days
Award-winning training and development programs for career growth
Inclusive company culture that values diverse perspectives
Paid time off for volunteerism and community initiatives
Full Job Description
Overview
The Director of Inside Sales is responsible for scaled revenue generation while providing thought leadership for the broader Paychex growth strategy. This newly created position serves as the overall leader, setting the strategy and operating model for Inside Sales within a specified Paychex Sales business unit. This position will have accountability for monthly, quarterly, and annual targets, while managing cross-functional relationships and cultivating an inclusive culture for high performing teams. This is an ideal position for a passionate Inside Sales expert with high EQ who will build this new organization into a scalable, consistent model engaging sales leaders to achieve an aligned go-to-market strategy for maximum coverage, growth and return. This is a senior-level role that will have strong leadership experience in managing teams and delivering results while leading the organization through change.
Responsibilities
Lead and create a new Inside Sales organization from the ground up along with developing and executing an organizational strategy that effectively covers customer segments aligned to the go-to-market design.
Continuously define and refine the key sales processes that can be consistently operationalized and create a clear execution plan that allows the company to exceed business targets and scale.
Collaborate with other sales leaders to develop a comprehensive sales coverage approach that provides the right levels of support to our customers and prospects.
Participate in territory planning, account segmentation and allocation to maximize sales resources.
Define and optimize metrics, measures, and data infrastructure in partnership with the Finance team.
Proactively leverages and adapts new technology in the selling motion.
Responsible for the development of an effective process for the recruitment, selection and on-boarding of new Inside Sales team members.
Drive and inspect operational processes and compliance with key sales tools to document the sales process, the forecast, lead dispositioning, activities with strong data integrity.
Accountable to overall performance management and employee development program for Inside Sales.
Provide leadership for the day-to-day operations of Inside Sales to execute the charter, achieve key performance indicators while maintaining alignment on the company's longer-term strategic goals.
Provide direction and leadership to direct line resources while also providing guidance to dotted line functions to operate as an integrated go-to-market inside function.
Collaborate with support functions in Sales Strategy and Human Resources to develop plans for onboarding new sales talent and continuously stay refreshed on Inside Sales solutions, industry knowledge, and relatable skills.
Qualifications
Bachelor's Degree in Business, Marketing, Finance, or related field - Preferred
Master's Degree in Business, Marketing, Finance, or related field - Preferred
10+ years of experience in In people leadership with at least 5+ as leader of leaders. Demonstrated change management and people development skills.
10+ years of experience in In diversified roles in highly analytical, strategic, growth roles.
3 years of experience in Inside Sales leadership roles.
Prior experience with building new teams from the ground up and organizational change management.
Prior experience with HCM technology sales.
Prior experience with small/medium B2B model.
Compensation
In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $175,000 - $240,000 annually. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Live the Paychex Values
Act with uncompromising integrity.
Provide outstanding service and build trusted relationships.
Drive innovation in our products and services and continually improve our processes.
Work in partnership and support each other.
Be personally accountable and deliver on commitments.
Treat each other with respect and dignity.
What's in it for you?
We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.
Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.
Not sure if you meet every requirement?
At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.
About Paychex
Paychex, Inc. is a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services. By combining its innovative software-as-a-service technology and mobility platform with dedicated, personal service, Paychex empowers small- and medium-sized business owners to focus on the growth and management of their business. Paychex is headquartered in Rochester, New York and has more than 100 locations across the United States and Europe.
