Director, Global Delivery – Record-to-Report (R2R)

Position Summary:

The R2R Global Delivery Director is responsible for leading the operational execution of the Record-to-Report (R2R) process across assigned delivery hubs. This role ensures stable, accurate, compliant, and efficient execution of end-to-end R2R activities, including period-end close, general accounting, reconciliations, and financial reporting activities. The Director partners closely with the R2R Global Process Owner (GPO), Controllership, FP&A, IT, and regional teams to standardize operations, drive continuous improvement, and deliver strong KPI performance.

This position reports to the Sr. Director, Finance GPO & Delivery and will be based in Brea, CA (US) or Prague (Czech Republic).

In California, Must reside within a commutable distance to both Brea, CA and Irvine, CA, as the office location will be relocated from Brea to Irvine in approximately Q1 2028. This is not a hybrid or remote opportunity and requires onsite presence 4 days per week.

Key Responsibilities:

Global Process Delivery Leadership

• Lead the global delivery teams for Record-to‑Report (R2R) ensuring adherence to global process standards, SLAs, and KPIs

• Implement delivery standards, SLAs, KPIs, and service management frameworks used to measure value, process excellence, compliance, and cost efficiency

• Ensure delivery teams meet operational benchmarks aligned with GPO-defined standards

• Coordinate activities across global delivery hubs in Brea, Czech Republic, and other locations, as aligned with the global delivery model

Operational Excellence & Continuous Improvement

• Ensure consistent compliance with R2R policies, SOX requirements, US GAAP, and corporate accounting controls

• Maintain strong control mechanisms across R2R operations, including account reconciliations, closing calendars, and ERP-related controls

• Drive global simplification, digitalization, automation, and standardization across the R2R process

• Lead root cause analyses for operational issues demonstrated in recurring sustainment meetings

• Maintain standardized trackers, issue logs, and action plans used in sustainment forums

• Partner with GPOs to translate process design improvements into operational execution

Cross Functional Alignment & Governance

• Govern the alignment between GPO standards and finance delivery teams

• Ensure controls and compliance mechanisms (US GAAP, SOX, corporate accounting policies) are consistently applied in all delivery hubs

• Partner with FP&A, Tax, Controllership, Treasury, and Other Global Delivery teams to ensure high quality service execution and consistent upstream/downstream alignment

• Collaborate with IT on system stability, integrations, issue triage, and delivery critical ERP workflows

Performance Management & Team Leadership

• Lead and develop high performing R2R global delivery teams, leveraging coaching, capability building, and structured succession planning

• Establish and maintain operational cadence including performance dashboards, productivity reviews, and SLA adherence

• Build and maintain a culture of ownership, accountability, collaboration, and continuous improvement

Experience & Qualifications:

Education

• Bachelor’s degree in Accounting, Finance, or related discipline required

• MBA, CPA, CMA, or Six Sigma/Lean certification preferred

Experience

• 15+ years of progressive experience in Finance operations, shared services, controllership, or global process roles

• Experience in multinational corporate environments required, including prior experience in a GPO model

• Demonstrated track record of driving finance transformation, process redesign, and system optimization

• Strong understanding of US GAAP, internal controls, and SOX requirements

Skills & Competencies

• Demonstrated ability to lead teams and manage global or regional stakeholders

• Deep knowledge of global ERP systems (SAP, Oracle, etc.); experience with BlackLine or similar tools preferred

• Strong analytical problem-solving, decision-making, and data driven thinking

• Exceptional communication skills, with the ability to influence and collaborate across cultures and time zones

• Proven capability in leading change and managing cross functional initiatives

• High level of integrity, accountability, and business partnership

Key Leadership Attributes:

• Strategic mindset with ability to translate vision into actionable roadmaps

• Strong interpersonal skills and ability to engage effectively with stakeholders at all levels

• Results oriented, disciplined, and able to operate in a fast-paced global environment

• Passion for operational excellence and continuous improvement

#LI-BS1
IND123