How we LEAD:Downtown Music Publishing is looking for a Global Client Services Director, to join the team and support our growing base of music publishing clients!
How you'll CREATE:- Serve as an internal advocate for Downtown clients
- Interact across departments at Downtown Music Publishing
- Create data-based reports highlighting royalty, copyright, and sync information to be share both internally and externally
- Maintain department data resources such as Airtable, Google Drive and Salesforce
- Assist with onboarding and maintenance procedures for new and existing clients
- Handle client correspondence in a professional and timely manner
- Stay informed on industry happenings to better understand how changes can affect our business
Bring your VIBE:- General knowledge or coursework in music business (publishing knowledge is a plus)
- Professional work experience in the music industry
- Ability to prioritize tasks and work efficiently to meet deadlines
- Very strong written and interpersonal communication skills
- Attention to detail, self-motivator with an inquisitive mindset
- Must possess strong problem-solving skills and the ability to make judgment calls
- Proficiency using Microsoft Suite / Google Suite / computer
- Experience with computer programs such as Salesforce, Airtable, Music Maestro, preferred
- Ample opportunities to work collaboratively across our various businesses
- The opportunity to work in a collaborative environment full of innovative, passionate, and happy people
- Collaborative, open, welcoming, and inclusive culture
Perks Playlist:Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren't just values-they're how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer):
- Comprehensive medical, dental, and vision coverage
- Including 100% coverage for out-patient in-network mental health services
- Fertility coverage for eligible medical plan participants
- Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
- Student Loan Repayment Assistance and Tuition Reimbursement
- 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution
A variety of ways to prioritize much-needed time away from work including:
- Flexible Paid Time Off (PTO) for exempt employees
- 3-weeks PTO for non-exempt employees
- 2-weeks paid Winter Break
- 10 Company Holidays (including Juneteenth and Wellbeing Day)
- Summer Fridays (between Memorial Day and Labor Day)
- Generous paid parental leave for every type of parent
Check out our full overview of benefits on the Perks Playlist page of the career site.
Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.Job Category:Commercial Services
