Position Type: Exempt Annual Salary
Accountability: Reports to Senior Director, Strategy & Development
Location: 1500 Market Street; some travel required throughout Pennsylvania
Job Overview: The Director for Family and Community Health Services will oversee community-based programs that occur in and throughout Pennsylvania, including venues such as social service agencies, homes, health centers, and shelters. The Director is responsible for the development, administration, coordination, management, evaluation, integration, planning, and expansion of Health Promotion Council's (HPC) Family Services and Community Health Programs, including home-visiting & healthcare navigation services.s More specifically, this position oversees and monitors HPC's family service programs, including community health worker programs, managed care organization contracts, and maternal health initiatives.
The Director is responsible for developing and retaining a talented workforce and providing programmatic direction and fiscal oversight of grants and contracts within the department. The Director is required to support Health Promotion Council's strategic plan goals, particularly those that foster program and service integration, growth, and funding diversification. In addition, the Director will support joint initiatives between and among HPC, PHMC, and PHMC family of affiliates and pursue external partners.
The Director requires assertive leadership and management skills; strong critical, analytical, strategic thinking, and problem-solving skills; and strong fiscal management, program development, and administrative oversight skills. This position requires supervision and management of a team of about 14-16 employees; cultivation and maintenance of community partnerships as well as interpersonal contact with funders across multiple counties. Primary responsibilities include: 1) growth of services, 2) partnership/integration, 3) quality service delivery and improvements, and 4) talent development and workforce retention.
Responsibilities: Leadership and Growth
- Direct operations of home visiting, healthcare navigation, and other assigned community health initiatives.
- Develops vision and expands new social service programs with linkages to the research community, health promotion services, and integration within the broader PHMC family of services to diversify the portfolio.
- Actively participates and provides leadership to program development and innovation in alignment with evidence-based and national best practices.
- Develops a vision for and implements innovative, culturally responsive programs and services that align with and/or expand the evidence base for effective health promotion and public health approaches and client services, but also takes into consideration the expressed needs of the community.
- Leads identification and cultivation of, and positioning for, new business opportunities to expand Family and Community Health Service's portfolio with existing and new partners, including managed care organizations, health insurance companies and health care systems, and research community.
- Represents the organization and speaks at State, and local conferences and seminars and for professional groups where matters of importance to community health and disparities are discussed and acted upon.
- Serves as primary point of contact for all grant-/program-related issues with funders and partners for HPC's Family and Community Health Services.
- Keeps abreast of up-to-date work in social services and health disparities and shares information and resources with Program Manager (s), funders, and HPC's Senior Leadership Team.
- Participates and brings forth new ideas and concepts that align with HPC's strategic plan.
- Participates in selected advisory and strategic planning groups as determined by the HPC Leadership Team.
- Assists the PHMC Controller with fiscal reporting.
- Communicates formally on a weekly basis with the supervisor and HPC Directors Team.
- Holds regularly scheduled Team meetings for program quality assurance purposes and sharing of information.
- Develops and monitors annual departmental measurable goals and objectives that align with HPC's goals.
- Ensures high-quality program evaluation and integration of data management for all relevant programs.
Community Engagement and Partnership Development
- Works across HPC, HPS, and PHMC programs and subsidiaries to integrate programming, build partnerships, and opportunities to grow HPC's lines of business.
- Establishes strong partnerships and/or collaborations with experts in the field of social service.
- Integrates funding agencies' priorities and the national organization's mission into community-based initiatives to ensure sustainable relationships and programs.
- Oversees the implementation of outreach and communication strategies in collaboration with HPC's Program Manager of Outreach and Engagement, including the development of promotional materials to support programmatic marketing, outreach, and recruitment efforts,s including social media and other virtual platforms.
- Develops and expands new social service and community health programs locally and regionally.
- Works with department staff and community-based organizations to monitor and understand community needs and ensure programs and services remain responsive to those needs.
- Attends regularly scheduled local meetings and other meetings as a representative of HPC.
Program Management
- Defines and manages Program Manager(s), Program Coordinators, Care Manager, Community Health Worker, Community Patient Navigator, Care Coordinator, staff performance goals, program priorities, and deadlines.
- As a supervisor of supervisors, the Director will be responsible for delegating tasks and ensuring accountability and oversight mechanisms are in place to achieve successful results.
- Develops and regularly monitors all departmental budgets, expenditure reports, and financial position, communicates anticipated under-spending to funders, and develops plans for spend-down and/or no-cost extensions.
- Develops scopes of work, budgets, contract request forms, and contracts for all revenue and expense contracts within the department; tracks and ensures that all contracts move through the process and are conformed.
- Ensures the proper tracking of all incoming invoices related to subcontracts and vendor deliverables.
- Monitors all subcontractor/vendor/partner deliverables to ensure completion and budget spend-down quarterly.
- Plans and prepares for funder site visits, including logistics and materials/information gathering.
- Writes and submits program reports according to specific contract guidelines.
- Oversees multiple contractual and grant-funded projects and subcontracts to ensure overall goals and objectives are met.
- Engages in and coordinates ongoing professional development for the Family and Community Health Services team to support continuous quality improvement and translation of research to practice.
- Supervises and evaluates direct reports and meets with them on a regular basis.
- Writes and submits program reports of project activities and evaluation/outcomes according to contract guidelines.
- Approves staff vacation, personal, and sick time.
- Engages in and coordinates ongoing professional development to support continuous quality improvement and translation of research to practice.
- Oversees the hiring, training, supervision, coaching, and problem-solving of the Family and Community Health Services' staff.
- Participates in regularly scheduled Directors/Managers meetings.
- Other relevant duties as assigned.
Grant Writing
- Seek, research, and determine which opportunities to respond to in concert with HPS' Senior Leadership team. Convene a team to support planning, development, and writing of proposals to funders to grow organizational initiatives and retain project staff.
- Explore new funding sources that would support the growth and sustainability of the department.
- Garner buy-in from internal and external entities to support and/or partner with new initiatives and receive written confirmation of said support in the form of letters of commitment/support/agreement or memoranda of understanding.
- Ensure that all components needed to submit an application are completed and develop a firm understanding of the proposal submission procedure (i.e., database, registration, number of copies, etc.) well before the deadline.
- Support the work of other departments, when applicable, including funding applications, promotion of programs and initiatives, reviews of materials, partnership development, etc.
- Develop concepts and write and submit proposals to funders to sustain existing funding and grow organizational initiatives.
Skills:Essential
- Skillful in exercising leadership in a manner that will build and manage effective teams and/or partnerships among staff, persons, and groups in advancing HPC organizational objectives in health disparities.
- Knowledgeable about functions, operations, policies, regulations, and experience working with community health programs at the federal, state, and local level.
- Experienced in managing mid- to large-size projects with multiple staff for at least five years.
- Proven writing ability in letters, reports, presentations, abstracts, articles, grant proposals, and work statements.
- Skillful in exercising leadership in a manner that will win the cooperation of staff, persons, and groups in advancing HPC organizational objectives in community health.
- Strong ability to establish priorities, work independently, and meet competing deadlines with minimal supervision.
- Strong computer skills with various software applications and databases.
- Experienced in budget preparation and fiscal oversight for at least two years.
- Knowledgeable in children with special health care needs
- Knowledge of social service and health disparities, program theories, principles, and practices, and demonstrated ability to apply.
- Strong program management and contractual oversight.
- Familiar with and comfortable working in urban, rural, and suburban settings.
Experience:- Must have at least five (5) years of experience in each of the following areas: (1) supervising staff in health, public health, education, and/or community-based programs or initiatives; (2) providing fiscal and administrative oversight of large-scale projects involving complex functions, operations, policies, and federal, state, and local regulations; and (3) developing programs and securing and sustaining funding sources to support programs and initiatives.
- Strong demonstrated experience in strategic planning, implementing, and evaluating public health programs, including data collection, analysis, and reporting endeavors.
- Experience with grant writing and securing funding and managing contracts with governmental and private entities is required.
Education Requirement:A master's degree in public health, social work, community health, education, or equivalent is required.
