Salesforce

Director, Executive Talent Experiences

Salesforce$164K — $261K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in executive development or related field
  • Proven ability to create learning experiences that lead to behavior change
  • Strong understanding of organizational dynamics and talent strategy
  • Excellent executive presence and relationship-building skills with C-suite leaders
  • Highly organized and detail-oriented with chief-of-staff instincts
  • Analytical thinking capabilities to identify and act on leadership trends
  • Interest and experience in AI and innovative learning methodologies

Responsibilities

  • Define the strategy for executive talent experiences aligned with business goals
  • Design impactful, personalized experiences that enhance leadership effectiveness
  • Translate business needs into targeted development moments for leaders
  • Innovate beyond traditional methods using AI and experiential learning
  • Build deep partnerships with senior advisors and HR leaders to improve executive services
  • Prepare executives for pivotal organizational changes and transitions
  • Assess and measure the impact of executive learning initiatives effectively

Benefits

  • Work-life balance support through resources and benefits
  • Access to AI technologies to enhance work effectiveness
  • Opportunities for professional growth and development
  • Flexible work arrangements including travel possibilities
  • Access to a network of industry leaders and expertise
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Employee Success

Job Details

We are looking for a Director, Executive Talent Experiences to reimagine how we develop, enable, and support our most senior leaders. This is not a traditional learning and development role. It sits at the intersection of executive development, organizational change, executive operations, talent strategy, and AI. The person in this role will design and orchestrate high-impact experiences that help senior leaders change how they lead, make better decisions, and scale their impact across the organization.

WHAT YOU'LL DO

Shape the Future of Executive Development

  • Define and evolve the strategy for executive talent experiences across the company, aligned to business strategy and the capabilities required for the next generation of leaders.

  • Design distinctive, high-impact experiences for executives and senior leaders that drive measurable changes in leadership behavior, decision-making, and organizational performance.

  • Translate business priorities, leadership challenges, and organizational shifts into targeted development experiences, interventions, and moments that matter.

  • Reimagine executive development beyond traditional courses and workshops through experiences, simulations, coaching, peer learning, real-work application, and AI-enabled development.

  • Build differentiated experiences for different executive populations, leadership moments, and business contexts.

  • Bring an AI-first approach to learning

  • Serve as a thought leader on the future of executive learning and development in an AI-enabled organization.

  • Explore and apply AI to personalize development journeys, generate insights, create simulations and scenarios, augment coaching, and make learning more continuous and embedded in leaders’ day-to-day work.

  • Experiment rapidly with emerging AI capabilities and translate them into practical, high-quality executive experiences.

  • Design for a world where leaders can learn in the flow of work, leverage AI as a thought partner, and receive highly personalized development support.

  • Establish principles and standards for responsible, high-quality use of AI in executive talent experiences.


Elevate the Executive Experience

  • Operate with a true chief-of-staff mindset: anticipate needs, understand context, connect dots, manage details, and ensure every executive interaction feels intentional and seamless.

  • Partner closely with executives, chiefs of staff, executive assistants, HR business partners, talent leaders, and other senior stakeholders to understand needs and deliver exceptional experiences.

  • Prepare leaders and stakeholders for critical moments such as leadership transitions, strategic shifts, executive offsites, succession discussions, major organizational changes, and executive onboarding.

  • Bring rigor and polish to the end-to-end experience, from design and preparation through delivery, follow-through, and measurement.

  • Build deep trust with senior leaders and become a credible thought partner on leadership and talent

  • Build Executive Talent and Succession synergies

  • Partner with senior HR and business leaders to strengthen executive talent strategy, including succession planning, executive readiness, talent reviews, and leadership pipelines

  • Identify critical capabilities and experiences leaders need to be ready for future roles and increasingly complex business challenges

  • Connect executive development more explicitly to talent decisions, succession, mobility, and organizational capability.

  • Develop mechanisms to identify emerging leadership needs and create targeted development responses before gaps become business problems

  • Use talent and organizational data to surface trends, risks, and opportunities across the executive population.

  • Develop frameworks, operating rhythms, and mechanisms that make executive development more consistent, scalable, and measurable

  • Build systems that connect insights from executive development, talent reviews, succession, organizational changes, and business performance

  • Establish meaningful measures of impact that go beyond participation and satisfaction to assess behavior change, leadership effectiveness, organizational outcomes, and talent movement

  • Use data, qualitative insight, and executive feedback to continuously improve experiences

  • Balance bespoke executive experiences with scalable solutions that can evolve with the organization

WHAT SUCCESS LOOKS LIKE

  • Executives experience development that is relevant, personalized, high-value, and worthy of their time

  • Leadership experiences lead to observable changes in behavior, decision-making, and organizational impact

  • Executive development is tightly connected to business strategy, succession, and the future capabilities of the organization

  • AI is meaningfully embedded into how executives learn, reflect, practice, and grow—not added as a superficial technology layer

  • The organization has better visibility into executive talent, capability gaps, and readiness for future leadership roles

  • The team is known for exceptional judgment, responsiveness, creativity, and white-glove execution

  • Executive talent experiences become a competitive advantage for attracting, developing, and retaining exceptional leaders


PRIMARY THREE SKILL SETS

Learning Designer: You know how to create learning experiences that change behavior, not simply transfer knowledge. You understand adult learning, executive development, behavior change, organizational dynamics, and how to design interventions that stick at the senior-most levels.

Chief of Staff: You understand how executives think, make decisions, prioritize, communicate, and operate. You bring exceptional judgment, attention to detail, anticipation, discretion, and a white-glove orientation to every
executive interaction and experience.

Analytical & Systems Thinker: You can see patterns across leaders, teams, talent systems, and business priorities. You use data and insight to diagnose leadership needs, identify systemic opportunities, and build scalable mechanisms rather than one-off programs.

AI-First Mindset: Above all, you will bring an AI-first mindset to executive talent. You will help define what executive development looks like in a world where AI can personalize learning, accelerate insight, simulate leadership situations, augment coaching, and fundamentally change how leaders learn and work.

WHAT WE'RE LOOKING FOR

  • Significant experience in executive development, leadership development, talent management, organizational effectiveness, learning experience design, chief-of-staff work, strategy, or a related field

  • Demonstrated ability to design learning and development experiences that result in behavior change and organizational impact, particularly with senior or executive populations

  • Strong understanding of executive leadership, organizational dynamics, talent strategy, and the realities of operating at scale

  • Exceptional executive presence and the ability to build trust and credibility with C-suite and senior leaders

  • Strong chief-of-staff instincts: highly organized, detail-oriented, anticipatory, discreet, pragmatic, and excellent at managing complexity

  • Strong analytical and systems-thinking capabilities; able to synthesize ambiguous inputs, identify patterns, and turn insight into action

  • Experience with executive talent processes such as succession planning, talent reviews, leadership assessments, executive onboarding, or executive coaching

  • Curiosity and demonstrated interest in AI and the future of work and learning, with a willingness to experiment and challenge conventional approaches

  • Excellent written, verbal, facilitation, and stakeholder-management skills

  • Ability to operate comfortably between strategy and execution—zooming out to define the system and zooming in to ensure every detail is right

  • you are equally comfortable in three modes: Strategist — You can see around corners, understand the business, and define what leaders will need next; Designer — You can turn a complex leadership challenge into an experience that changes behavior and creates lasting impact; Operator — You execute with extraordinary precision and care, understand how executives operate, and make complex experiences feel effortless.

  • You are intellectually curious, highly discerning, low-ego, and energized by ambiguity; you care deeply about the quality of the experience, but you care even more about whether it actually changes how leaders lead and how organizations perform

  • Travel approximately 25%

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

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Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
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