Director, Enterprise Applications

Job Description

Director, Enterprise Applications

Office of the Chief Information Officer, Corporate Services

Status: Regular Full Time

Hiring Range: $162,893 - $183,255 per annum (plus comprehensive benefits)

Work Mode: Hybrid*see below for more details about this work mode.

Location: 10 Peel Centre Drive, Brampton ON (Google Maps)

Hours of work: 35 hours per week

Reporting to the Chief Information Officer, the Director, Enterprise Applications will shape Peel's enterprise technology direction and lead the modernization and sustainable operation of critical platforms, including SAP S/4HANA, SAP Concur and IBM Maximo Enterprise Asset Management.

This is an opportunity to lead meaningful business transformation and strengthen systems supporting approximately 7,000 users across Peel Region.

The opportunity

You will connect technology investments with Peel's strategic priorities, service outcomes and future needs. Working with senior leaders, business teams and external partners, you will lead enterprise application strategy, major implementations, governance, operational sustainment and organizational adoption.

Your leadership will ensure Peel's enterprise applications are integrated, reliable and positioned to deliver lasting value for employees, services and the community.

Advancing Peel's strategic priorities

Peel's Strategic Plan sets the direction for building a Community for Life. This role will contribute particularly to Service Excellence, Our People and Future Ready by:

• Modernizing the systems that enable essential public services.
• Improving the technology experience for employees and leaders.
• Strengthening data, reporting and enterprise decision-making.
• Establishing sustainable application support and governance models.
• Supporting responsible stewardship of public resources.
• Helping employees successfully adopt new technology and ways of working.

Learn more about the Peel Region Strategic Plan.

What you will do

• Lead Peel's Enterprise Applications Strategy and Roadmap.
• Provide strategic leadership for SAP S/4HANA, SAP Concur, IBM Maximo and other critical enterprise applications.
• Oversee complex implementation, modernization, integration and sustainment initiatives.
• Align technology investments with service priorities, user needs and measurable organizational benefits.
• Establish governance, service standards, service-level agreements and sustainable support models.
• Maintain stable operations while leading the transition to modern solutions.
• Lead organizational change through stakeholder engagement, business readiness, communications, training and adoption.
• Manage procurement, implementation partners, strategic suppliers, contracts, budgets, deliverables and vendor performance.
• Identify enterprise risks, resolve complex issues and provide clear advice to senior leaders.
• Build trusted relationships across business and technology functions.
• Lead and develop a multidisciplinary team that values accountability, collaboration and professional growth.

What you bring

• A relevant postgraduate degree, preferably in Business, Computer Science, Information Technology or a related discipline.
• SAP Certified Application Associate and/or SAP Certified Development Associate certification.
• Project Management Professional (PMP) certification.
• At least eight years of experience implementing enterprise applications in a complex public-sector environment.
• A satisfactory Level 2 Criminal Record Check obtained directly from a police station (third-party background checks will not be accepted).
• Implementation and operational experience with SAP S/4HANA and SAP Concur and/or IBM Maximo Enterprise Asset Management.
• Experience leading large-scale technology implementations across multiple business functions and stakeholder groups.
• Strong knowledge and practical application of formal project management methodologies.
• Experience managing procurement, implementation partners, contracts, budgets, deliverables and vendor performance.
• Experience establishing governance, service standards, service-level agreements and operational support models.
• Strong strategic thinking, change leadership, risk management and relationship-building skills.
• An understanding of government structures, political considerations and Council-level accountability.

How you will demonstrate Peel's values

• Inclusion: Engage diverse perspectives to create accessible, user-centred enterprise solutions.
• Transparency: Establish clear governance and communicate openly about decisions, progress, risks, costs and results.
• Care and Support: Lead change with empathy and help employees confidently adopt new technology.
• Collaboration: Bring business, technology and external partners together around shared outcomes.
• Leadership: Set a clear direction, make accountable decisions, develop people and champion innovation and continuous improvement.

Why work at Peel?

At Peel, you can lead, impact and grow while helping shape better communities and build a Community for Life.

You will join an inclusive and values-led organization where employees are encouraged to be bold, think bigger and contribute meaningfully. In this role, you will have the opportunity to:

• Shape Peel's enterprise applications strategy and future technology roadmap.
• Lead transformation across critical business platforms.
• Influence decisions that strengthen services and organizational performance.
• Improve the technology experience for employees and leaders.
• Develop people and build future organizational capability.
• Make a lasting contribution to responsive and sustainable public service.

The Peel employee experience

As an eligible employee, you will receive:

• Comprehensive health, dental and vision benefits, including psychological health supports, effective on your first day.
• Automatic enrolment in the OMERS pension plan.
• Five weeks of annual vacation accrued monthly.
• Three paid personal days, in addition to floating holidays.
• Flexible work hours that support well-being and work-life integration.
• An inclusive workplace culture grounded in collaborative leadership and meaningful public service.

Join us.

Enterprise applications are more than technology platforms. They enable our employees, strengthen public services and help Peel respond to changing community needs.

Bring your experience, perspective and leadership to Peel and help shape the future of technology-enabled public service.

In this role, you'll benefit from the flexibility of a hybrid work arrangement that prioritizes meaningful in-person connection. A minimum of two days per week on-site is expected, with additional in-person presence as operational needs evolve. This arrangement allows for a blend of in person and hybrid work that adapts to support both organizational priorities and employee flexibility and is subject to change over time.

It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.

Interview: Our recruitment process will include video conference technology

Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.

Be bold. Think bigger. Create lasting impact.