Job DescriptionThe Director, Global Distribution Centre has end-to-end accountability for the safe, compliant, reliable, and cost-effective operation and transformation of the most strategically important global distribution centre in the network (in-house operated). The role owns site performance across cost, service, inventory, quality, people, and productivity; leads the site transformation roadmap; and ensures that warehouse management systems, automation, data, and standard processes enable sustainable operational excellence. As a member of the operations leadership team, the Director sets the site strategy, translates global distribution priorities into execution, manages the operating budget and capital plan, develops leadership capability, and partners across Supply Chain, Commercial, Quality, Regulatory, Finance, IT, Engineering, Procurement, and Human Resources to improve customer outcomes and enterprise value.
- Set and execute the distribution centre strategy and annual operating plan, aligning site priorities with global distribution, supply chain, commercial, quality, and financial objectives.
- Lead a multi-year site transformation roadmap covering operating model, process redesign, layout and capacity, automation, digital capabilities, workforce capability, and capital investment; establish governance, milestones, benefits tracking, and change management.
- WMS deployment and site product ownership, including requirements, configuration governance, master data, interfaces, testing, cutover, stabilization, enhancements, user adoption, support, and control compliance in partnership with IT and global process owners in partnership with the WMS lead.
- Establish a disciplined performance-management system with clear targets, tiered daily accountability, visual management, root-cause analysis, and corrective actions across safety, quality, cost, service, inventory, productivity, and people metrics.
- Deliver site financial commitments, including operating expense, labour productivity, cost per line or case, overtime, premium freight, distribution expense as a percentage of sales, working capital, and approved transformation benefits.
- Ensure reliable customer service through strong order fulfilment, on-time and in-full shipment, backlog management, capacity planning, carrier coordination, and rapid recovery from operational disruptions.
- Own inventory accuracy and integrity across receiving, storage, replenishment, picking, packing, shipping, returns, cycle counting, expiry and lot controls, and disposition; reduce inventory adjustments, ageing, damage, scrap, and obsolescence.
- Build a continuous-improvement culture using Lean, Six Sigma, standard work, problem solving, kaizen, and waste elimination; maintain a prioritized improvement funnel and verify sustained benefits.
Education and Experience: - Bachelor's Degree, preferred; or, Associate degree and 15+ years of equivalent experience, required.
- Graduate Degree strongly preferred.
- 15+ years of experience within distribution, transportation, inventory, warehousing, and customs compliance, required.
- 15+ years of direct P/L experience, required.
- 10+ years in general managerial equivalent roles, required.
- Lifecycle management experience, preferred.
- Experience in ERP integration and implementation, preferred.
Knowledge and Skills: - Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
- Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions.
- Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.
- Advanced analytical, evaluative, and objective critical thinking skills.
- Working knowledge and understanding of the principles and processes of computerized business and operating systems.
- Ability to gather data, compile information, and prepare reports.
- Knowledge and understanding of integrated program planning, development, and administration within a public institution environment.
Physical Demands: The physical demands described are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, in accordance with the Americans with Disabilities Act of 1990 and applicable state and local laws. While performing this job, the associate is regularly exposed to episodes of walking, standing, stooping, kneeling, hearing, long episodes of sitting, frequent use of hands and fingers, or typing which can include repetitive motion of the wrists, hands or fingers.
Work Environment:This position works in a normal office environment. The noise level in the work area is quiet to moderate. At times, position may be required to support operational activities in the distribution center.
If in the distribution center, the noise level is moderate to loud. There will almost always be exposure to work near moving mechanical equipment, exposure to precarious situations and potential temperature excursions. Occasionally the position will have exposure to fumes/airborne particles.
Primary Work LocationUSA GA - Covington Global Dist Center
Additional LocationsWork ShiftNA (United States of America)
