This is a Remote position
The Contract Sales Director is responsible for the development and execution of the Contract Sales & Innovation Strategy for assigned Contract accounts to successfully sell and promote Company product innovation, industry leadership, and capabilities. This position is also responsible for developing the customer's diverse touch points (purchasing, product development, global sourcing, packaging, etc.) with the goal of strengthening relationships while improving the planning process.
Estimated starting annual base salary is $171,876.15 - $257,814.23 per year less applicable withholdings and deductions, paid on a bi-weekly basis. Please note that the actual compensation offered may vary based on relevant factors as determined by the Company, which may include, but is not limited to, location, experience, qualifications, education, skillset, and market conditions. The target base compensation for this role is in the low to middle of the range, with the top of the range reserved for only exceptional circumstances. In addition, this role is eligible for a discretionary, variable annual incentive, paid based on Company performance factors. SCN BestCo offers a competitive benefits package to eligible full-time employees, which currently includes medical, dental, and vision plans, 401(k) with employer matching contributions, life insurance, paid time off, tuition reimbursement, and more, as well as paid sick leave in accordance with applicable law. Each benefit is subject to eligibility requirements as specified in plan documents, and the Company reserves the right to modify the benefits it offers from time to time.
Essential Duties and Responsibilities- Deliver assigned sales objectives and plans.
- Grow assigned contract accounts through new department and category growth initiatives.
- Strengthen assigned contract accounts' e-commerce penetration and online content quality metrics.
- Create new items and promotional plans with assigned contract accounts and other e-commerce opportunities.
- Act as the direct sales contact for day-to-day business.
- Develop consultative customer relationships and communicate customer business issues as indicated.
- Identify and develop growth opportunities for strategic accounts.
- Create and present customer business overviews to identify key new item opportunities.
- Work in tandem with product management to secure new business opportunities.
- Own and oversee M.A.P.S. (Merchandising, Assortment, Pricing, and Shelving) processes.
- Own and coordinate e-commerce deployment of sales collateral and marketing initiatives to drive sales.
- Perform and report regular retail surveys to understand competitive market, pricing, and stock keeping unit (SKU) opportunities.
- Create business case for new item development to include Research & Development (R&D) needs, pricing, volumes, and substantiation, and understanding nuances of product substantiation and stability.
- Lead customer engagement initiatives; follow up on development and next steps with product management.
- Lead ideation and solutions when customer problems or issues surface.
- Review all customer contracts and provide analysis and recommendations.
- Execute new item setup paperwork for flawless commercialization process with assigned customers.
- Collaborate with retail counterparts to identify trends and growth opportunities.
- Work closely with plant staff to serve the customer, including participating in Operations planning calls.
- Provide customer forecast signals to internal team to support forecasting and planning.
- Prepare data for monthly report recap and other regular reports.
- Must be able to travel up to 50%.
Required QualificationsEducation & Experience:- Bachelor's degree in business or related field.
- 10 years' sales, or strategic account management experience with a demonstrated track record of prospecting, developing new business, and growing customer relationships.
- Experience within the vitamins, minerals, supplements (VMS), nutraceutical, wellness, consumer health, or adjacent industries.
- Experience presenting to senior-level leaders.
- Prior Customer Resource Management (CRM) system experience.
Knowledge, Skills, & Abilities (KSAs):- Understanding of key principles of business management including forecasting, budgeting, and market projections, including how they influence and relate to project and program execution.
- Advanced analytical, retail math, written and verbal communication skills.
- Strong leadership, presentation, reporting, communication, collaboration, negotiation, planning, problem-solving, organization, and sales skills.
- Ability to lead cross-functional teams and thrive in a dynamic, fast-paced environment.
- Proficiency with Microsoft Office including Outlook, Word, and Excel.
- Ability to develop and maintain strong, productive relationships with internal and external customers.
- Ability to manage multiple priorities with efficiency and accuracy.
- Ability to creatively approach challenges and opportunities in a fast-paced, collaborative environment.
- Ability to work with mathematical concepts such as ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
- Must have the ability to communicate effectively, both verbally and in writing, with internal staff and management. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, or procedure manuals. Ability to effectively present information to senior-level leaders and respond to questions from groups of managers, clients, customers, and the general public.
- Must be able to demonstrate practical problem solving and trouble shooting skills. Ability to define problems, collect data, establish facts, and draw valid conclusions.
Preferred Qualifications- Master's degree in business administration or related field.
- Strong financial math and/or project management skills.
