Figma

Director, Business Systems

Figma$258K — $348K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years leading business systems or related technologies
  • Experience managing senior individual contributors and managers
  • Deep understanding of quote-to-cash processes and relevant platforms
  • Knowledge of SOX compliance and ITGC program ownership
  • Successful track record in building high-performing teams and partnerships

Responsibilities

  • Lead a team of approximately 20 across multiple business systems functions
  • Define and execute a business systems strategy aligned with company growth
  • Collaborate with cross-functional stakeholders to prioritize initiatives
  • Represent the Business Systems team in executive forums regarding risks and trade-offs
  • Define and operationalize the integration of AI into team processes
  • Oversee major business systems implementations and transformations
  • Drive governance, controls, and process improvements in the portfolio

Benefits

  • Health, dental, and vision insurance
  • Retirement plan with company contributions
  • Parental leave and reproductive family planning support
  • Mental health and wellness benefits
  • Generous paid time off and company recharge days
  • Learning and development stipend
  • Work from home stipend and cell phone reimbursement
  • Equity options for employees
  • Sales incentive pay for sales roles
  • Annual bonus plan for eligible non-sales roles
Full Job Description
Figma's Business Systems team enables our go-to-market, finance, and operational functions by building and scaling the systems that power the business. As we continue to grow, we're looking for a Director of Business Systems to lead four established functions: GTM Systems, Financial Systems, Integration Engineering, and ITGC.

In this role, you'll partner closely with leaders across Finance, Revenue, Legal, Security, and People to drive business systems strategy, improve operational efficiency, and scale the platforms and processes that support the company. You'll also play a key role in defining how AI is integrated into Business Systems workflows, tooling, and service delivery.

This is a full-time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
  • Lead and develop a team of approximately 20 professionals across GTM Systems, Financial Systems, Integration Engineering, and ITGC, including managers and senior individual contributors
  • Define and execute the Business Systems strategy, ensuring systems, processes, and roadmaps support Figma's growth and operational needs
  • Partner with stakeholders across Sales, Marketing, Legal, Partnerships, Finance, Accounting, and Procurement to prioritize initiatives, manage intake, and deliver business outcomes
  • Represent Business Systems in executive and cross-functional forums, translating technical concepts, risks, and tradeoffs into clear business recommendations
  • Define and operationalize the team's AI strategy, including AI-assisted development, automation, documentation, and workflow optimization
  • Sponsor and oversee major business systems implementations, integrations, and transformation initiatives
  • Drive operational excellence through scalable governance, controls, and process improvements across the Business Systems portfolio
We'd love to hear from you if you have:
  • 10+ years of experience leading business systems, enterprise applications, or related technology functions, including experience managing managers and senior individual contributors
  • Deep expertise across quote-to-cash processes and the platforms that support them, including Salesforce, NetSuite, and billing or revenue systems
  • Experience operating in a SOX-compliant environment, including ownership of or partnership with ITGC programs
  • Demonstrated success building and developing high-performing teams, operating models, and cross-functional partnerships
  • Experience defining and implementing technology strategies that leverage automation, AI, or emerging technologies to improve business outcomes
While it's not required, it's an added plus if you also have:
  • Background in high-growth SaaS, with exposure to public or post-IPO operating environments
  • Built programs, processes, or team practices that measurably improved organizational effectiveness, engagement, or delivery outcomes


At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Pay Transparency Disclosure

If based in Figma's San Francisco or New York hub offices, this role has the annual base salary range stated below.

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.

Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma's compensation and benefits are subject to change and may be modified in the future.

Annual Base Salary Range:

$258,000-$348,000 USD

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

About Figma

Figma is a cloud-based design and prototyping tool for digital projects. The company was founded in 2012 by Dylan Field and Evan Wallace. Figma's software is used by designers and developers to create user interfaces, websites, and mobile applications. The company has offices in San Francisco and London.
Learn more about Figma
Size
500 employees
Industry
Founded
2012

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