American Express

Director - Business Planning & Financial Analysis

American Express$160K — $200K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong commercial, strategic, and analytical skills with experience turning complex data into actionable insights.
  • Proven track record in executing strategies that enhance sales performance and drive profitable outcomes.
  • Experience in performance management and sales effectiveness reporting.
  • Ability to influence senior leaders and collaborate within a matrixed team environment.
  • Exceptional executive communication skills for simplifying complex issues and recommendations.
  • Proven leadership in managing strategic initiatives amidst competing priorities in fast-paced settings.
  • Skilled in developing and motivating high-performing teams.

Responsibilities

  • Lead the transformation towards an insight-driven business for US SME.
  • Define and execute a data analysis roadmap to support decision-making, leveraging automation and AI.
  • Provide metrics and insights to the US SME GM for business health assessment.
  • Collaborate with Sales and Account Development leadership to design strategy for SME teams.
  • Partner closely with Sales Enablement VPs to enhance coordination.
  • Oversee the annual design of territories, sales incentive plans, targets, and scorecards for teams.
  • Consult with senior leaders and experts to drive strategic initiatives and identify performance improvement opportunities.

Benefits

  • Access to professional development and leadership training.
  • Collaborative work environment with cross-functional teams.
  • Opportunities to grow analytical and strategic skills within a diverse team.
  • Involvement in innovative projects that drive business strategy.
  • Exposure to best practices in sales performance and customer engagement.
Full Job Description
Job Description

The Director of Sales Enablement - Performance & Insights is responsible for partnering with the GCS US SME organization for the two most critical units within SME:

1) US SME Customer teams

2) US SME Acquisition teams

The role includes partnering with the US SME GM and leadership team, to optimize business performance through value-add business analyses and insights. The successful candidate needs to be the key thought partner for US SME teams in ensuring the broader team's ability to achieve success both strategically and tactically. The leader will work very closely with several cross-functional partners including, Finance, SABE, Incentive Design Governance, Global Marketing, American Express Technology, Risk and other supporting teams. In addition to these core responsibilities, the successful candidate will lead special projects that drive the US SME strategy forward.

As a senior leader of the Sales Enablement, Pricing and Transformation Team, this individual will contribute to broader business-building P&L improvement and customer engagement strategies to ensure the success of the GCS business. The role involves partnering closely with the other SPT team members to share and syndicate best practices and to leverage and grow our global talent.

Responsibilities

This leader will:
  • Lead the transformation to further enable US SME on its path to become an insight-driven business
  • Define and execute a roadmap of in depth data analysis to drive decision making within the US SME organization- leveraging automation tools and AI to lead the way
  • Provide metrics and insights to US SME GM to understand the health of the business
  • Partner closely with Sales and Account Development LT to design a strategy for SME teams
  • Partner closely with Sales Enablement VPs
  • Lead the annual process to design territories and portfolios, design Sales Incentive Plans, create targets, and scorecards for Customer and Acquisition teams
  • Provide oversight and guidance for Customer and Acquisition performance reporting
  • Consult and collaborate with senior leaders, internal business partners and subject matter experts to analyze and lead strategic business initiatives that deliver against performance improvement opportunities and drive the future success of the GCS business
  • Design and deliver insightful deep dive analyses to measure performance, and inform decision making at all levels (GMs, Business Planning, Sales and Account Development)
  • Focus on strategic thought leadership, including regular reviews of Sales & Account Development portfolios, resourcing requirements & field structures, targeting methodologies and sales force effectiveness against business objectives
  • Grow and develop team of strong performers


Qualifications

Minimum Qualifications
  • Strong commercial, strategic, and analytical acumen with experience translating complex data into actionable business insights.
  • Proven ability to develop and execute strategies that drive sales performance, customer growth, and profitable business outcomes.
  • Experience with performance management, reporting, scorecards, target setting, and sales effectiveness.
  • Demonstrated ability to influence and partner with senior leaders and cross-functional teams in a matrixed organization.
  • Strong executive communication and presentation skills, with the ability to simplify complex issues and recommendations.
  • Proven ability to lead strategic initiatives, manage competing priorities, and make sound decisions in ambiguous, fast-paced environments.
  • Demonstrated people leadership experience, including developing and motivating high-performing teams.
  • Demonstrated curiosity, passion for data, and an analytical mindset, with the ability to translate insights into informed business decisions.

Preferred Qualifications
  • Experience in B2B, commercial payments, SME, or a complex sales and account management environment.
  • Expertise in sales force effectiveness, including territory/portfolio design, targeting, resource allocation, and incentive planning.
  • Experience partnering with GMs and senior executives as a strategic and analytical thought partner.
  • Experience leveraging advanced analytics, automation, and AI to improve business decision-making and performance.
  • Demonstrated success leading cross-functional transformation and P&L, customer engagement, or growth initiatives.
  • Experience building an insight-driven culture and developing strong analytical and strategic talent.


Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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