KEY RESPONSIBILITIES OF THE DIRECTOR, ASSOCIATE & INTERNATIONAL MEMBERSHIP The Director, Associate & International Membership leads the recruitment, retention, and engagement of EEI's associate and international member companies within the Member Engagement and Events division. This position serves as the primary point of contact for these member segments, growing membership and dues revenue, delivering a high-quality member experience, and connecting associate and international members to the programs, events, and resources that demonstrate the value of EEI membership.
Other important responsibilities of the
DIRECTOR, ASSOCIATE & INTERNATIONAL MEMBERSHIP include:
- Develop and execute annual recruitment plans for associate and international members, identifying and qualifying prospects, conducting outreach, and managing the sales pipeline from first contact through onboarding.
- Own retention for the associate and international member portfolio, tracking renewals, monitoring engagement, identifying at-risk accounts, and taking proactive steps to sustain membership and dues revenue.
- Serve as the primary point of contact for associate and international member companies, responding promptly to inquiries and building strong relationships with key member contacts.
- Manage onboarding for new associate and international members, introducing them to EEI staff, programs, benefits, and engagement opportunities.
- Plan and coordinate engagement opportunities for these member segments, including briefings, networking programs, and participation in EEI meetings and conferences, in partnership with the events team.
- Maintain accurate member and prospect records in the CRM or association management system, and prepare regular reports on recruitment, retention, dues revenue, and engagement metrics.
- Develop membership marketing materials, value propositions, and communications tailored to associate and international audiences, in collaboration with the communications team.
- Stay informed on global energy and electric industry trends and the business interests of associate and international members to identify new recruitment opportunities and program enhancements.
- Support dues invoicing, renewal campaigns, and membership budget tracking for the associate and international programs.
- Collaborate with colleagues across EEI to connect associate and international members with relevant subject-matter experts, committees, and resources.
REQUIRED & PREFERRED QUALIFICATIONS: - A bachelor's degree in business administration, marketing, communications, international relations, or a related field is required. Equivalent years of work experience is accepted.
- 10-12 years of experience in membership recruitment and retention, account management, business development, or client relations required. Experience with a trade association or professional membership organization is preferred, as well as experience in the energy or electric utility industry or working with international stakeholders.
- Ability to identify and cultivate new member prospects, manage a portfolio of accounts, and consistently meet recruitment and retention goals.
- Excellent written and verbal communication, presentation, and relationship-building skills; highly organized, detail-oriented, and a strong team player.
- Strong experience with Microsoft Office Suite and CRM or association management systems (e.g., Salesforce).
- Travel requirement: Approximately 15%, including EEI meetings and conferences, member visits, and occasional international travel.
COMPENSATION The salary range for this role is $130,000 • $175,000. Starting annual salary will be determined on individual qualifications. EEI also offers an annual performance incentive which is prorated for mid-year start dates. This incentive is typically up to 10% of the base salary. We offer a competitive benefits package that includes medical, dental, vision, 401k, paid time off, tuition assistance, wellness incentives and programs, transportation subsidy, and professional development opportunities.
PHYSICAL AND SENSORY DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EEI is committed to providing a productive and safe environment.
