Purpose of the FunctionThis role will own and direct the technology vision and value delivery for the entire US Healthcare Professional (HCP) Experience. It is accountable for translating the strategic goals of the US Commercialization organization into an integrated product vision and a prioritized portfolio of work. By governing the unified backlog for all US HCP-facing technologies, championing a seamless and effective user experience, and communicating the realized business value to senior leadership, this position is directly responsible for ensuring our technology ecosystem is a key driver of HCP engagement and Commercialization success in the US market.
Roles & Responsibilities- Act as the lead business partner to US Commercialization teams, defining and championing a clear, integrated vision for all HCP engagement products and capabilities.
- Own and direct the prioritization of a unified portfolio backlog of work across multiple delivery teams, ensuring alignment with US business strategy and priorities.
- Serve as the lead steward for the end-to-end US HCP user experience, ensuring all digital touchpoints and platforms integrate into a coherent and effective ecosystem.
- Define and hold accountability for the Key Performance Indicators (KPIs) for the entire US HCP technology portfolio, continuously measuring business value.
- Communicate performance, strategy, and roadmaps to senior US Commercialization leadership, using data-driven insights to guide strategic investment decisions.
- Govern the intake and demand process for all US HCP technology requests, ensuring a clear and transparent prioritization process.
- Collaborate with global product leaders and enterprise architects to ensure the US technology strategy is aligned with the global vision while meeting local needs.
- Provide strategic direction and mentorship to delivery teams and other product owners, empowering them to execute effectively against the product vision.
- Up to 20% travel required
Skills and Competencies- Deep knowledge of product leadership, with proven experience defining and executing a product vision and strategy for a complex business domain.
- Skilled in senior stakeholder management, with the ability to influence and build consensus with Commercialization VPs and directors.
- Ability to own and direct the prioritization of a large, complex product portfolio based on strategic value and business outcomes.
- Expert knowledge of the US pharmaceutical Commercialization model and the digital technologies that underpin the HCP experience (e.g., CRM, marketing automation).
- Ability to work collaboratively and effectively together within cross-functional teams and networks.
- Demonstrated communication skills, within a multi-cultural and multi-lingual global environment.
- Is agile and demonstrates adaptability, comfort with ambiguity, trust-building, and resilience.
- Derives energy from operating in a dynamic, complex, fast-moving, and frequently changing business environment.
- Drives toward outcomes.
- Ambitious, inquisitive naturally, a quick study, with demonstrated eagerness to continuously learn, self-improve and develop. This includes being comfortable giving and receiving feedback in a diverse environment.
- Passionate and prepared to lead and contribute to our culture, which is driven by our corporate values of co-creation, innovation, empowerment, excellence, and humility.
Education, Experience & Qualifications- Bachelor's or master's Degree preferred in Information Technology or related fields.
- 8+ years' experience as a Senior Product Owner, Product Lead, or a similar role leading a product portfolio for a Commercialization function.
- 8+ Years experience in the pharmaceutical or life sciences industry, with an expert-level understanding of the US Commercialization market and HCP engagement strategies.
- 5+ years' experience owning a multi-year product roadmap and presenting strategy and business value to senior executive leadership
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