Bachelor's Degree in Computer Science, Information Systems, or related field.
Deep knowledge of Smiths Detection's products and capabilities.
Significant experience in solution design and IT environments.
Knowledge of network protocols such as TCP/IP, UDP, and HTTP.
Excellent problem-solving and communication skills.
Experience working with sales organizations and directly with customers.
Project management experience preferred.
Responsibilities
Serve as the primary technical contact for digital product bids and tenders.
Design and develop tailored digital network solutions for customers.
Research and recommend optimal solutions based on customer needs.
Generate high-level network diagrams and implementation plans.
Support sales efforts through training, presentations, and bid support.
Facilitate technical discussions with programs teams and customers.
Monitor and analyze the performance of deployed digital solutions.
Benefits
Excellent training and career growth opportunities.
Inclusive work environment with strong leadership.
Focus on safety and wellbeing.
Flexible benefits to suit various lifestyles.
Support for health, financial, and lifestyle needs.
Full Job Description
Job Purpose:
The Digital Network Solution Architect is responsible for designing and developing digital network solutions for a variety of customer projects across all market verticals. They will use their product knowledge and interface between technology and technical service as well as research to recommend the most suitable solutions for each customer.
They will work closely with the regional sales and programs teams as well as with customers to define requirements and deliverables for a successful solution implementation.
The network Solution Manager is part of the digital team, working closely with Sales, Products & Technology, Program Management, Service, Distributors, and overall business management to deliver successful pursuit outcomes. This role also requires deep engagement with 3rd party providers of software and hardware from time to time to develop a turnkey solution that complements our capabilities and expands the market share for Smiths Detection
Responsibilities:
Pre-Sales Support - bids, tenders, and pursuits
Primary point of contact for technical information on digital products and solutions for bids and tenders
Providing material and documentation support for tender submissions
Design and develop digital network solutions that meet customer requirements.
Research and recommend the most suitable solutions for each customer.
Provide technical advice and guidance on digital network solutions.
Generate high level network, concept, and solution drawings
Generate high level scope statements and implementation plans for digital solutions
Provide VM requirements documentation based on the site/solution requirements
Provide HW requirements documentation and part numbers (if available) based on the site/solution requirements for cost estimation
Supporting the Sales function to increase sales of security solutions including sales training, sales support, bid/tender support, customer presentations and developing the solution
Providing SME into the business to all functions
Translating requirements into an architecture that forms the basis of a solution
Programs Support
Support programs is finalizing scope and implementation documentation for digital solutions
Generate network and solution diagrams
Support programs teams with technical discussions on the solution along with the customer
Support programs teams with engagement of 3rd party material and resource providers
Defining prerequisites for solution deployment
Facilitate and support the generation of matrix routing configuration
Support with SPOE tickets associated with digital solutions
Support in cyber security discussions and documentation associated with the deployment of digital solutions
Supporting programs/projects in design, planning and governance
Interfacing with R&D to resolve possible quality issues out of service's scope
Peer review network drawings, architecture and plans for project teams
Solution and Market Feedback to business
Monitor and analyze deployed digital solutions for their performance, relevant and suitability in an evolving environment
Develop and maintain the solutions from a products perspective
Develop and maintain relationships with customers and other key stakeholders.
Ensure compliance with security, privacy, and industry standards.
Provide new market and regulatory requirements information to the relevant product management teams
Interface with customer community and key industry stakeholders to get feedback about products and lead the design of solutions to their security operations challenges
Provide the link between technology/product lines and customers during the pursuit
Supporting market research efforts, collecting information about potential markets, customers, and competitive products as well as the likelihood and risks of anticipated market developments
Developing relationships with 3rd party suppliers and system integrators
Supporting the selection of the most appropriate products- research and evaluate new technologies/products that could form part of a solution
Complying with and ensuring compliance with company HSE policies
Developing and maintaining relevant network documentation, including standardization of documentation for future use
Qualifications
Technical Knowledge, Skills and Abilities:
Bachelor's Degree in Computer Science, Information Systems, or related field.
Deep knowledge of Smiths Detection's products and their capabilities
Knowledge of security best practices and industry standards.
Excellent problem-solving and communication skills.
Ability to work both independently and in a team environment.
Significant experience and in-depth knowledge in solution design
Knowledge of network protocols such as TCP/IP, UDP, and HTTP.
Led or been an active participant in projects encompassing cross functional teams. Project management experience preferred
Broad experience and understanding of detection technologies and their application
Expertise & Experience in IT environments and network solutions
Experience in working with sales organization and or sales experience; also experience in dealing directly with customers
Knowledge of security operations, relevant regulations
MS Office Access, AutoCAD and Visio also preferred
Working knowledge of SAP
Planning and Decision Making:
Project Management skills
Leadership skill to lead cross function team
Good stakeholder management and strong influencing skills
Additional Information
We offer...
Join us and we'll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You'll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You'll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.
Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.
About Smiths Machine
Smiths Machine is a manufacturing company that specializes in precision machining and assembly services. The company was founded in 1980 and is headquartered in Indianapolis, Indiana. Smiths Machine has a team of experienced machinists and technicians who use state-of-the-art equipment to produce high-quality parts and components for various industries, including aerospace, defense, medical, and transportation. The company's services include CNC machining, turning, milling, grinding, and assembly. Smiths Machine is committed to providing its customers with high-quality products and services and has a reputation for delivering on-time and on-budget.
