FTI Consulting, Inc

Digital Intelligence Senior Consultant, Digital & Insights

FTI Consulting, Inc$77K — $118K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field such as Communications, Marketing, or Political Science.
  • 3-5 years of experience in digital intelligence within a communications agency or public affairs firm.
  • Proficient in social media listening tools like Brandwatch and Meltwater.
  • Strong analytical and data visualization skills, capable of translating data into actionable insights.
  • Excellent written and verbal communication skills, comfortable with client presentations.
  • Proven ability to manage multiple accounts in a dynamic environment.

Responsibilities

  • Own and define KPIs for client program measurement and deliver performance reports.
  • Analyze campaign data for actionable insights and optimizations.
  • Develop knowledge in media measurement methodologies and audience analytics.
  • Monitor digital and social trends to inform campaign strategies.
  • Identify critical influencers and stakeholders for client engagement.
  • Serve as primary client contact for analytics, ensuring clear communication of monitoring insights.
  • Guide junior analysts and contribute to internal knowledge sharing.

Benefits

  • Commitment to professional development through training and mentorship.
  • Programs for continuous learning and skills enhancement.
  • Tailored opportunities for career milestones and advancement.
  • Support for certifications and on-the-job learning.
Full Job Description
About The Role

Our Corporate Positioning & Insights (CPI&I) practice is seeking a Digital Intelligence Senior Analyst to develop and execute research and analytics products and translate data into actionable insights for our clients. This role will be an important contributor to accounts covering ongoing corporate brand positioning, public affairs campaigns, crisis response and special situations.

In this role, the candidate will have the opportunity to work directly with clients across a range of sectors, as a key contributor to strategy and delivery, as well as helping to position our firm through thought leadership and contributions to generating new business. The role will develop in-depth knowledge of client objectives and challenges and bring expertise in social media listening, media monitoring, conversation analysis, influencer identification and stakeholder mapping to bear on fast-moving, news-shaping client engagements.

What You'll Do

Analytics & Reporting
  • Own program measurement: define KPIs at the outset of each engagement, build reporting dashboards, and deliver regular performance reports to client stakeholders and internal account teams.
  • Analyze campaign data to surface actionable insights, recommending optimizations in real time and contributing to quarterly or post-campaign strategic reviews.
  • Develop a working knowledge of media measurement methodologies including brand lift studies, multi-touch attribution, and audience analytics tools.
  • Monitor and synthesize digital and social trends relevant to client industries and campaign objectives, bringing forward-looking perspective to account teams.
  • Monitor and report on digital, media, and search performance using platforms including Google Search Console, SEMrush, Brandwatch, Meltwater, or equivalent tools, and translate findings into actionable strategy.
  • Identify influencers and critical stakeholders within topics and conversations and provide data-backed recommendations for engagement.
  • Leverage social listening and media intelligence platforms such as Brandwatch and Meltwater to track audience sentiment, share of voice, and campaign impact, surfacing insights that inform ongoing strategy and client counsel.


Client & Account Management
  • Serve as a primary day-to-day client contact for analytics and monitoring on integrated accounts and campaigns, communicating clearly and proactively with clients on coverage and conversation themes, voices, and volume.
  • Collaborate cross-functionally with colleagues across Corporate Positioning & Insights and wider Strategic Communications practices-including public affairs, financial communications, crisis management and corporate reputation-to deliver integrated, multi-channel communications programs.
  • Contribute to the development of client scopes, proposals, and presentations, articulating research methodologies and measurement frameworks to senior audiences.
  • Support new business development efforts by contributing analytics expertise to pitches and credential documents.


Team & Practice Development
  • Provide guidance and mentorship to junior analysts and associates, reviewing their work and supporting their development in digital intelligence and insights generation.
  • Contribute to Corporate Positioning & Insights' internal knowledge-sharing, staying current on platform updates, industry tools, and emerging best practices and disseminating insights to the broader team.
  • Assist in establishing and refining team processes, workflow standards, and quality-control frameworks for paid media delivery.


How You'll Grow

We are committed to investing and supporting you in your professional development. We have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

What You Will Need To Succeed

Basic Qualifications
  • Bachelor's degree with demonstrable research and statistical analysis in Communications, Marketing, Political Science, Psychology, or other related fields.
  • 3-5 years of hands-on digital intelligence experience, ideally within a communications agency, public affairs firm, or digital consultancy.
  • Experience with listening and monitoring tools such as Brandwatch, Meltwater and Signal AI, with proficiency in building queries using Boolean logic and establishing dashboards for reputation tracking.
  • Proficiency in campaign measurement and analytics tools, including Google Analytics (GA4), Google Tag Manager, and native platform reporting.
  • Strong analytical skills with the ability to translate complex data sets into clear, client-ready narrative and recommendations.
  • Experience in SEO/GEO principles and tools preferred.
  • Excellent written and verbal communication skills; comfortable presenting to senior client stakeholders.
  • Proven ability to manage multiple accounts and deadlines simultaneously in a fast-paced, high-stakes environment.
  • Ability to travel to FTI office(s) and client site as needed
  • Applicants must be currently authorized to work in the United States for any employer on a full-time basis; this position does not provide visa sponsorship


Preferred Qualifications
  • Experience in B2B or public affairs paid media, including issue advocacy, corporate reputation, or financial communications campaigns.
  • Familiarity with DSPs and programmatic buying platforms.
  • Experience with CTV/OTT media planning and buying.
  • Working knowledge of data visualization and dashboarding tools
  • Google Ads, Meta Blueprint, or other relevant platform certifications.
  • Experience with audience research, social listening, and media intelligence tools (e.g., Brandwatch, Meltwater, Sprinklr).
  • Familiarity with SEO, search strategy, AI-powered search, Answer Engine Optimization (AEO), Generative Engine Optimization (GEO), and evolving digital discovery trends.
  • Exposure to A/B and multivariate creative testing methodologies.


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Compensation
Minimum Pay: $77,000
Maximum Pay: $118,000

Compensation Disclosure: The compensation range reflects potential base salary for the role. Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual's location, skills, level of experience, and qualifications.

About FTI Consulting, Inc

FTI Consulting, Inc is a global business advisory firm. The company operates in five segments: Corporate Finance & Restructuring, Forensic and Litigation Consulting, Economic Consulting, Technology, and Strategic Communications. The Corporate Finance & Restructuring segment provides advice to companies, creditors, and other stakeholders in connection with mergers and acquisitions, capital markets transactions, and other corporate finance matters. The Forensic and Litigation Consulting segment provides services to assist clients in addressing issues arising from litigation, arbitration, and regulatory proceedings. The Economic Consulting segment provides economic analysis and expert testimony services for clients in various industries. The Technology segment provides software and services to help clients manage their e-discovery needs. The Strategic Communications segment provides advice and services to clients in connection with reputation management, public affairs, and other communications needs.
Learn more about FTI Consulting, Inc
Size
6,977 employees
Market Cap
$5.4 billion
Industry
Net Income
$210.6 million
Founded
1982
5 Year Trend
+8.9%
Revenue
$2.4 billion
NASDAQ

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