Bachelor's degree in Chemical Engineering, Process Engineering, Data Science, or a related field
3+ years in a customer-facing technical or commercial support role in the chemical or petrochemical industry
Experience with industrial digital/SaaS platforms or data analytics tools is highly preferred
Proficient in translating digital and AI capabilities into customer value
Strong communication and cross-functional collaboration skills
Willingness to travel 40-50% across the Americas
Responsibilities
Partner with Sales Account Managers to drive CLARITY subscription opportunities
Lead onboarding of 20+ new customer plants annually, ensuring smooth integration and training
Deliver training on CLARITY features, including dashboards and AI tools
Create customized value propositions and technical materials for clients
Serve as a subject matter expert on CLARITY, enhancing knowledge within the team
Collaborate with global teams to relay customer feedback for platform improvements
Monitor and report on customer value realization to support retention and expansion
Develop relationships with key customer stakeholders and manage multiple projects
Benefits
Medical/Dental/Vision Insurances
Paid Holidays
PTO time with carry-over benefit
Tuition Reimbursement
Wellness Program
EAP Program
Spending and Savings Accounts
Life/AD&D Insurance
Disability Insurance
Pet Insurance
Online discount Mall
Auto/Home Insurance
Identity Theft Protection
Legal Services Plan
Full Job Description
Job ID: 41597 | Location: Louisville, Kentucky, USA | Work Model: Hybrid
Clariant is currently looking for a Digital Advisor, Americas to join the Catalysts Business Unit. This role will sit in in Louisville, KY or The Woodlands/Houston, TX. This regional role will support the growth and adoption of CLARITY™ and CLARITY™ Prime, Clariant's cloud-based digital service platform that provides catalyst customers with real-time access to catalyst performance data, visualization and monitoring tools, and customizable dashboards. The Digital Advisor will partner closely with Sales Account Managers and technical teams to identify customer opportunities, support subscription discussions, onboard new plants, and help customers realize value from CLARITY's digital and AI-enabled capabilities. While this role does not carry direct sales responsibility, it requires a strong commercial mindset and the ability to translate technical and digital capabilities into compelling customer value. The position operates on a hybrid schedule of three days in the office and two days remote and requires 40-50% travel throughout the Americas, with occasional international travel. Join our team and help accelerate digital adoption while enabling customers to achieve safer, more efficient, and more sustainable plant operations.
Responsibilities
Partner with Sales Account Managers to identify, develop, and support the closure of CLARITY™ and CLARITY™ Prime subscription opportunities across the Americas, with a goal of supporting 10+ CLARITY Prime subscriptions annually.
Lead structured rollout and onboarding of 20+ new customer plants annually, coordinating data integration, platform setup, training, and user adoption to deliver a seamless customer experience.
Deliver professional on-site and virtual customer training on CLARITY™ platform capabilities, including dashboards, KPIs, visualization and monitoring tools, and AI-powered features.
Develop tailored value propositions, presentations, commercial proposals, and technical materials that clearly demonstrate how CLARITY™ can support stable operations, efficiency, sustainability, and catalyst performance.
Serve as the regional CLARITY™ subject matter expert, enabling and upskilling customer-facing colleagues on platform functionality, customer use cases, and effective approaches for introducing digital solutions.
Collaborate with the global CLARITY™ product team, Technology Advisors, Product Managers, and other cross-functional partners to communicate regional customer feedback and align on platform enhancements and developments.
Track, quantify, and communicate customer value realization, including efficiency improvements, energy savings, operational stability, and uptime, to support customer retention, renewals, and expansion opportunities.
Build trusted relationships with plant operators, technical teams, and senior customer stakeholders while managing multiple customer engagements and onboarding projects across a broad geographic territory.
Requirements
Bachelor's degree or higher in Chemical Engineering, Process Engineering, Data Science, or a related technical field.
Minimum of 3 years of experience in the chemical, petrochemical, catalyst, or related process industry in a customer-facing technical, advisory, or commercial support role; experience with industrial digital/SaaS platforms or data analytics tools is strongly preferred.
Solid understanding of catalyst applications and the ability to translate digital, data analytics, and AI/ML capabilities into practical customer value and compelling business cases.
Excellent communication, presentation, relationship-building, and cross-functional collaboration skills, with a commercially minded and customer-focused approach; fluency in English is required, with Spanish and/or Portuguese highly desirable.
Ability and willingness to travel approximately 40-50% throughout the Americas, with occasional international travel
What's in it for you?
Medical/Dental/Vision Insurances
Paid Holidays
PTO time with a carry-over benefit
Tuition Reimbursement
Wellness Program
EAP Program
Spending and Savings Accounts
Life/AD&D Insurance
Disability Insurance
Pet Insurance
Online discount Mall
Auto/Home Insurance
Identity Theft Protection
Legal Services Plan
Mahogany McClurkin
Talent Acquisition Partner, NORAM
About Clariant Corporation
Clariant AG is a Swiss multinational speciality chemicals company, formed in 1995 as a spin-off from Sandoz. The company is focused on four business areas: care chemicals; catalysis; natural resources; and plastics & coatings. Headquartered in Muttenz, Switzerland, the public company encompasses 110 operating companies in 53 countries. Major manufacturing sites are located in Europe, North America, South America, China, and India. In 2015, sales from continuing operations were 5.8 billion CHF.
European markets account for about one-third of sales, while Asia-Pacific, North America and Latin America account for about one-fifth each. Net income in 2015 was 227 million CHF, while EBITDA was 853 million CHF. The company has sales of around US$6 billion. Headquarters are officially in Muttenz, but most central functions are officed in a dedicated corporate centre in nearby Pratteln, both near Basel, Switzerland. Clariant's four business areas, are: Plastics & Coatings, Care Chemicals, Natural Resources and Catalysts.
