Airlines Reporting Corporation

DevOps Automation Engineer III

Airlines Reporting Corporation$100K — $130K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science or related field preferred; equivalent experience considered.
  • 4+ years in systems and infrastructure administration with AWS, Linux, and Python.
  • Experience managing AWS infrastructure and enterprise storage systems.
  • Proficient with automation tools for large-scale Linux environments.
  • Strong scripting skills in Bash, Python, or AWS CLI.
  • Understanding of security best practices for platform deployment.
  • Ability to communicate technical details to non-technical audiences.

Responsibilities

  • Provide expertise in lifecycle management of ARC's infrastructure systems.
  • Respond to complex incidents escalated by other teams.
  • Conduct capacity planning and create proactive maintenance plans.
  • Optimize resource management and performance for AWS and observability platforms.
  • Establish lifecycle management for enterprise tools requiring infrastructure.
  • Document and share knowledge on best practices and new approaches.

Benefits

  • Join a motivated, diverse, and collaborative team focused on innovation.
  • Opportunities for hands-on learning and professional development.
  • Hybrid work flexibility to support work-life balance.
  • Comprehensive benefits package to prioritize employee well-being.
  • Collaborate with top minds in the industry to innovate travel solutions.
Full Job Description
About The Role:

ARC is looking for a DevOps Automation Engineer III to join our team! In this role, you will provide subject-matter expertise in lifecycle management of ARC's Traverse portfolio infrastructure systems including supporting, administering, and maintaining tech stack and AWS services. You will plan and perform deployment, patching, securing, and troubleshooting for mission-critical systems across multiple environments and applications/services. The DevOps Automation Engineer III will provide thought leadership to other engineering and support teams across the organization to help execute initiatives, provide expertise and leadership in developing/integrating tools that need infrastructure.

What You'll Get to Do:

  1. Provide subject-matter expertise in lifecycle management of ARC's Traverse portfolio infrastructure systems including supporting, administering, and maintaining tech stack and AWS services. Plan and perform deployment, patching, securing, and troubleshooting for mission-critical systems across multiple environments and applications/services. Provide thought leadership to other engineering and support teams across the organization to help execute initiatives, provide expertise and leadership in developing/integrating tools that need infrastructure.
  2. Provide infrastructure systems expertise by responding to atypical complex events and incidents escalated by other teams. Provide thought leadership towards capacity planning, system triage and maintenance activities to ensure a robust platform for our applications. Create proactive maintenance plans coordinated with stakeholders and other teams to prevent problems before they arise. Be on-call for production emergencies and troubleshooting.
  3. Provide expert-level skills using resource management and observability platforms as well as cost management tools and understand the requirements and architectural needs of such platforms. Additionally, work with engineering teams to identify resources that are candidates for performance and/or cost optimization.
  4. Provide subject matter expertise on setting up and using new or existing enterprise tools that require infrastructure and establish a full lifecycle management for the infrastructure.
  5. Define, develop, and document new approaches for maintaining infrastructure in scalable and efficient ways. Identify and create implementation plans for maintenance initiatives to ensure all technology platforms are current.
  6. Stay current with latest system administration tools, infrastructure platforms, patterns, and methodologies applicable to the platform engineering space. Coach peers and other stakeholders by documenting and sharing knowledge and clearly articulating ideas and results.


You'll Bring These Qualifications:

  • Bachelor's degree in Computer Science or related engineering field preferred; equivalent work experience considered
  • 4+ years experience in systems and infrastructure administration role with AWS, Linux, and Python
  • Experience deploying, managing, and administering AWS infrastructure (API Gateway, RDS, ELB, Cloudfront, AMQ, Cognito, S3, IAM, WAF, VPC), enterprise storage systems and virtualization platforms (S3, EC2), enterprise backup systems, replication solutions, and observability platforms
  • Experience in administration, automation, and orchestration of large-scale Linux environments using configuration management solutions (Ansible, CloudFormation, Terraform, etc)
  • Proficient with scripting (Bash, Python, or AWS CLI)
  • Proficient in understanding and adopting security best practices and access controls for systems/platforms deployment and administration
  • Functional knowledge with networking concepts and troubleshooting (TCP/IP, DHCP, DNS, HTTP/HTTPS, routing, firewalls, etc.)
  • Experience with Cloud administration (AWS) and containerization platforms (Docker/Fargate) is a plus
  • Ability to discover and define non-functional requirements and to transform them into technical requirements and solution definition
  • Strong communication skills (verbal and written) and ability to communicate technical information to nontechnical audiences
  • A strong intellectual curiosity to continually challenge what exists and to explore improvements to best meet evolving business and market
  • A passion for continual improvement, ability to challenge the status quo and a willingness to work to with others to improve the environment
  • Ability to follow process and procedure during high pressure situations during incident response, on-call escalation, and production events.

ARC123

What We Can Offer You:

  • Joining ARC means joining a team that is motivated, diverse, creative, collaborative and solutions-oriented. We think big, embrace challenges, and explore new ideas to lead the way for the travel industry.
  • Our employees value the hands-on learning and professional development opportunities that allow them to expand their skills and grow their career in new, dynamic ways.
  • ARC offers WorkFlex. WorkFlex is ARC's hybrid work program which offers eligible employees the flexibility to work from home while also requiring in office workdays throughout the year to foster collaboration and connection throughout the organization. We've designed WorkFlex to enable employees to succeed and thrive while maintaining strong connections to one another and ARC - both of which are critical to our shared success.
  • We offer a highly competitive, comprehensive benefits package so you can worry less and focus on what truly matters. You can visit our benefits page by clicking here.
  • By joining ARC, you will partner with top minds in the industry as we use data and technology to innovate how the world travels.

About Airlines Reporting Corporation

The Airlines Reporting Corporation (ARC) is a company that provides ticket transaction settlement services between airlines and travel agencies. ARC was founded in 1984 and is headquartered in Arlington, Virginia. The company's services include ticketing, settlement, and data and analytical tools for airlines and travel agencies. ARC's mission is to provide secure and reliable distribution and settlement services to the travel industry, while also providing value to its customers through innovative products and services. ARC is owned by the airlines it serves and is governed by a board of directors that includes representatives from the airline and travel agency industries.
Learn more about Airlines Reporting Corporation
Size
500 employees
Industry

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