Airlines Reporting Corporation

Manager, DevOps Engineering

Airlines Reporting Corporation$100K — $130K *
Tampa, FL 33647In-Person
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in Computer Science or a related engineering field preferred; or equivalent work experience
  • 5+ years of experience in AWS Cloud administration including cost reporting and optimization
  • 3+ years of experience in managing, coaching, and developing technical teams
  • Experience with full cycle development (SDLC) in an Agile/Scrum environment
  • Experience with CI/CD Automation and Infrastructure as Code (Terraform)
  • Outstanding communication skills to interact with all levels of management
  • Strong passion for fostering team collaboration on larger projects

Responsibilities

  • Lead and manage the DevOps Engineering team, driving a culture of innovation and continuous improvement
  • Design and implement DevOps Engineering functions and processes, aligning with customer needs
  • Develop team members by providing tools and resources for growth and ongoing learning
  • Collaborate with key stakeholders to enhance the supportability and scalability of engineered solutions
  • Oversee the financial budget for the DevOps department and manage team recruitment and performance monitoring
  • Stay current with the latest technologies, evaluating best practices to enhance service delivery

Benefits

  • Join a diverse and innovative team that embraces challenges and new ideas
  • Hands-on learning and professional development opportunities
  • WorkFlex program allows for hybrid working arrangements to encourage collaboration
  • Comprehensive benefits package to support employee well-being
  • Opportunity to partner with top industry professionals to innovate travel technologies
Full Job Description
About The Role:

ARC is looking for a talent Manager, DevOps Engineering to join our team! In this role, you will provide thought leadership, strategic planning, operational excellence, and a high level of accountability in developing and leading the DevOps Engineering Team. You will develop and continue to enhance the abilities of the DevOps Engineering Team in the delivery and optimization of technology platforms via repeatable and automated techniques. You will work closely with key stakeholders to provide timely deliverables contributing to ARC’s vision.

What You'll Get to Do:

  • Lead and manage the DevOps Engineering team by fostering a culture of innovation and continuous improvement to ensure optimal operation of ARC’s technology stack.
  • Accountable for the design and implementation of DevOps Engineering functions, processes, and procedures. Establish a vision for the DevOps Engineering team that focuses on delivering robust Cloud platforms roadmap to meet the needs of ARC’s customers.
  • Develop DevOps Engineering team members by ensuring individuals have the tools and resources to continue to learn and grow in their roles, keeping abreast of the latest tools and technologies in their area of specializations. Ultimately ensuring each team member is aware of, contributing to, and supporting the DevOps Engineering strategy.
  • Partner with Product Teams, Product Owners, Enterprise Support Engineers, and Solution Architects, and any other key stakeholder to analyze the business needs and improve supportability, scalability, and recovery for the engineered solutions. Review resource consumption and cost effectiveness for the engineered Cloud solutions. Ensure that the overall technical solutions are aligned with the business needs.
  • Responsible for planning, directing, and overseeing the financial budget for the DevOps Engineering department as well as recruiting, interviewing, hiring, training, and monitoring the performance of the DevOps Engineering team members.
  • Stay current with the latest technologies and techniques. Continually evaluate the landscape for ways to leverage the latest industry best practices and new technologies to better serve ARC’s customers.
  • You'll Bring These Qualifications:
    • Bachelor’s degree in Computer Science or related engineering field preferred; or equivalent work experience
    • 5+ years of experience in AWS Cloud administration including cost reporting, optimization, and management
    • 3+ years of experience in managing, coaching, and developing technical teams
    • Experience with full cycle development (SDLC) in an Agile/Scrum environment
    • Experience with DevOps role including CI/CD Automation, Infrastructure as code (Terraform), and source code management (Git) administration, branching, merge, and flow strategies
    • Prior experience in system administration role is preferred
    • Experience with leading multiple resources through triaging events and ability to communicate after action reports
    • Ability to lead a group through an architectural development process and collaborate with stakeholders at all levels
    • Ability to discover and define non-functional requirements and to transform them into technical requirements and solution definition
    • Ability to influence technology strategy and best practices across peer and leadership groups to support an agile development culture
    • Outstanding communication skills (verbal and written) and ability to communicate with internal and external customers and all levels of management, including communicating technical information to nontechnical audiences
    • A strong intellectual curiosity to continually challenge what exists and explore what should be changed to best meet evolving business goals
    • A strong passion to support peers to help meet timelines on larger projects

    ARC123

    What We Can Offer You:
    • Joining ARC means joining a team that is motivated, diverse, creative, collaborative and solutions-oriented. We think big, embrace challenges, and explore new ideas to lead the way for the travel industry.
    • Our employees value the hands-on learning and professional development opportunities that allow them to expand their skills and grow their career in new, dynamic ways.
    • ARC offersWorkFlex. WorkFlex is ARCs hybrid work program which offers eligible employees the flexibility to work from home while also requiring in office workdays throughout the year to foster collaboration and connection throughout the organization. Weve designed WorkFlex to enable employees to succeed and thrive while maintaining strong connections to one another and ARC - both of which are critical to our shared success.
    • We offer a highly competitive, comprehensive benefits package so you can worry less and focus on what truly matters. Please click here to review our benefits on our company website.
    • By joining ARC, you will partner with top minds in the industry as we use data and technology to innovate how the world travels.

    About Airlines Reporting Corporation

    The Airlines Reporting Corporation (ARC) is a company that provides ticket transaction settlement services between airlines and travel agencies. ARC was founded in 1984 and is headquartered in Arlington, Virginia. The company's services include ticketing, settlement, and data and analytical tools for airlines and travel agencies. ARC's mission is to provide secure and reliable distribution and settlement services to the travel industry, while also providing value to its customers through innovative products and services. ARC is owned by the airlines it serves and is governed by a board of directors that includes representatives from the airline and travel agency industries.
    Learn more about Airlines Reporting Corporation
    Size
    500 employees
    Industry

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