Developer Marketing Manager

ID.me

$120K — $150K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in developer marketing, technical product marketing, or developer relations at a company shipping API or platform products.
  • Technical background with a CS or engineering degree, or relevant DevRel experience.
  • Strong technical writing skills, able to produce clear developer-friendly documentation.
  • Hands-on experience with modern stacks like JavaScript/TypeScript, Python, or Go.
  • Proven track record managing or contributing to a developer portal or technical content program.
  • Familiarity with metrics relating to developer engagement and funnel performance.
  • Bachelor's degree or equivalent experience.
  • Bonus: Experience in developer ecosystems or communities, and knowledge of IAM and identity protocols.

Responsibilities

  • Own the marketing strategy for developers.id.me and the technical documentation at docs.id.me.
  • Write and publish a variety of technical content including quickstarts, integration guides, and API references.
  • Ensure documentation is current with product releases and self-service capabilities.
  • Create hands-on tutorials, videos, and demos for common identity workflows.
  • Translate complex engineering specifications into accessible content for developers.
  • Work with Solutions Engineering to anticipate and address developer integration issues.
  • Drive developer traffic to developers.id.me through community initiatives and marketing campaigns.
  • Monitor and report on key metrics from developer engagement through to production integration.
  • Collaborate on technical product launches and manage all developer-facing communications.

Benefits

  • Opportunity for significant ownership of the developer marketing function.
  • Direct access to senior leadership including the VP of Enterprise Marketing.
  • Potential for professional growth in a fast-evolving identity platform.
  • Access to work closely with Product and Engineering teams in a collaborative environment.
Full Job Description
Developer Marketing Manager

Location: Mountain View, CA or McLean, VA (Full-time, in-office)
Role Overview

We're hiring a Developer Marketing Manager to own how developers and technical evaluators discover, learn, and integrate with ID.me's identity platform. You'll be the marketing owner of developers.id.me and docs.id.me - the technical hubs that turn ID.me from a service customers wait on into a platform they configure themselves. You'll partner closely with Product, Engineering, and DevRel to ship the content that turns evaluators into integrators.

ID.me is shifting from a service model (we build your verification workflow) to a platform model (you configure your own). The Developer Portal is the surface area where that shift becomes real for customers, and we need a developer marketer who can carry that story end to end.
Responsibilities
Developer Portal & Technical Content
  • Own marketing for developers.id.me and the technical documentation experience at docs.id.me - IA, content roadmap, page builds, and ongoing maintenance in partnership with Product and Engineering.
  • Write and ship technical content: quickstarts, integration guides, API reference improvements, sample apps, and code snippets for the modular API suite (Face API, Age Verification, White-Label, Green-Label).
  • Keep documentation, code samples, and version notes in lockstep with product releases - including new self-service capabilities like workflow policies, app-level reporting, and native API configuration.
Developer Enablement & How-To Materials
  • Build hands-on enablement: tutorials, video walkthroughs, sandbox demos, and reference architectures for common identity workflows (OIDC, OAuth, SAML, SCIM, Enterprise SSO).
  • Translate engineering specs and PRDs into clear, developer-friendly content that respects developers' time and intelligence - turning concepts like Applications, Policies, and the workflow engine into plain-language how-tos.
  • Partner with Solutions Engineering and Support to identify the integration questions developers actually hit - then ship content that answers them before a ticket gets filed.
Developer Engagement & Growth
  • Drive qualified developer traffic to developers.id.me through community engagement, partnerships, and developer-facing programs.
  • Build campaigns and programs targeting technical evaluators - product managers, eCommerce leads, engineering managers, and compliance officers - in partnership with Field Marketing and Demand Gen.
  • Track funnel metrics from portal visit 1 sandbox signup 1 first API call 1 policy activation 1 production integration, and report on what's working.
Platform Launch & Cross-Functional Partnership
  • Co-own technical launches with Product Marketing and PM - release notes, migration guides, deprecations, and the developer-facing pieces of every major launch (Developer Portal, Organizations Platform, modular APIs).
  • Carry the platform narrative - modularity, self-service, configurable workflows - through every developer-facing surface.
  • Serve as the marketing voice in DevRel and developer experience conversations; bring developer feedback back into Product and Engineering.
Qualifications
  • 10+ years in developer marketing, technical product marketing, or developer relations at a company shipping API or platform products.
  • Technical background - CS or engineering degree, prior engineering or DevRel experience, or a clear portfolio of technical content you've shipped (docs, tutorials, sample apps, dev portals).
  • Strong technical writing skills. You can read a PRD, talk to an engineer, and ship a quickstart developers actually finish.
  • Hands-on familiarity with at least one modern stack (JavaScript/TypeScript, Python, Go, or similar) and comfort working in code samples and Git.
  • Experience owning or significantly contributing to a developer portal, docs site, or technical content program.
  • Comfort with developer-funnel metrics: portal traffic, sandbox activation, time-to-first-API-call, integration completion.
  • Bachelor's degree or equivalent experience.
  • Bonus: previous experience working within a developer ecosystem or developer community.
  • Bonus: working knowledge of IAM and identity protocols (OIDC, OAuth 2.0, SAML, SCIM, Enterprise SSO with Entra/Okta), or prior experience marketing identity, auth, CIAM, or security platforms.
Why This Role

ID.me's identity platform powers verification for 170M+ members, 22 federal agencies, and a growing roster of healthcare, State and Education, and commercial brands. The Developer Portal opens that network up to customers as a self-service product, and the developer marketing function is being built from the ground up to support it. You'll have meaningful ownership, runway to grow the function, and a direct line to the VP of Enterprise Marketing along with Product and Engineering leadership.

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