Salary: $34.76 - $44.60 Hourly
Location : Eureka, CA
Job Type: Full-time
Job Number: 26-00094
Department: Department of Health and Human Services
Division: 516 - DHHS-Administration
Opening Date: 11/09/2026
Closing Date: 11/23/2026 11:59 PM Pacific
DEFINITIONDepartmental Information Systems Supervisor (M/C) - AdministrationDepartment of Health and Human ServicesNOTE: This position will have cyclical on-call time to support network interruptions.Job Highlights:- Supervise and manage the Customer Service team staff
- Guide in prioritization of support responses
- Develop unit standardization, practice models, and support documentation
- Actively work higher-level tickets as support is needed
- Support network interruption, after hours of calling monthly.
Work Location:507 F Street
Eureka, CA 95501
Work Hours:8 am - 5 pm, 5 days a week with required on-call every other month
DEFINITIONUnder general supervision, plans, organizes, directs and administers the operations of an information systems unit within a County department; performs other related work as required.
DISTINGUISHING CHARACTERISTICSThis is a working supervisory professional class responsible for providing direction and coordination for the operational activities of an information systems unit functionally designated for providing various help desk and technical support services, applications development, and/or network and communications support. The incumbent serves as a project supervisor and provides unit staff with technical and professional guidance and ensures the overall performance of the unit.
EXAMPLES OF DUTIES - Assigns, directs and supervises the work of technical staff engaged in performing various help desk and technical service activities, applications programming, systems design and analysis, and/or networking and communications activities.
- Participates in the hiring of assigned staff, recommends selection for management approval and provides for their training and professional and occupational development.
- Consults with technical personnel, management and other staff and participates in the development of goals and objectives and the implementation of policies, procedures and work standards for selected departmental information services.
- Monitors systems, procedures, software and equipment, confers with users and gathers and analyzes information, and makes recommendations concerning software and equipment needs and the design and operation of information systems and services; conducts complex analytical studies and prepares written and oral reports.
- Confers with and serves as liaison with other County departments, Federal, State and local agencies and organizations; serves on committees and attends local and out-of-area meetings and conferences.
- Researches and evaluates impact of current or pending Federal, State and local legislation on existing or planned use of equipment, software, systems and/or procedures.
- Completes employee performance evaluations; counsels staff and initiates disciplinary or corrective action as necessary.
- Confers with departmental users, identifies training needs and oversees the development and implementation of staff training.
- Monitors industry trends and developments and investigates means for improving system and staff efficiency and effectiveness; confers with technical resources, manufacturers and vendors.
- Assists with the development of the department's budget related to information services; monitors expenditures.
- Performs other related duties as required.
QUALIFICATIONS Knowledge of: - Principles, practices and techniques of information and telecommunications systems management, including application design, networking, system analysis and evaluation.
- Administrative principles and methods, including goal setting, program development and implementation and employee supervision, team building practices and conflict resolution techniques.
- Computer hardware and applications software related to departmental operations and specialized report production.
- Principles of budgetary administration and control.
- Applicable laws and regulations.
Skill in: - Planning, organizing, administering, reviewing and evaluating systems development, programming and computer operations staff and activities.
- Selecting and training assigned staff.
- Developing, implementing and interpreting goals, objectives, policies, procedures, work standards and internal controls.
- Analyzing complex problems, evaluating alternatives and making sound recommendations.
- Interpreting and applying laws, regulations, policies and procedures.
- Exercising sound independent judgment within general policy guidelines.
- Representing the department effectively in meetings with others.
- Preparing clear, concise and complete reports, correspondence and other written materials.
- Establishing and maintaining effective working relationships with those contacted in the course of work.
Desirable Education and Experience:A typical way to obtain the knowledge and skills above is: Equivalent to graduation from a four-year college or university with major coursework in computer science, business or public administration or a closely related field, and two years of lead or supervisory experience in a mid-size organization, either administering a departmental information system, or programming applications for a centralized operating environment or personal computers.
WORKING CONDITIONS & ADDITIONAL INFORMATIONADDITIONAL INFORMATIONHOW TO APPLYA complete, original application must be filed for each position you are interested in applying for. Applicants must apply online through the County's automated application system at
Applications must be submitted no later than the final filing date and time listed on the job flyer.
It is important that your application shows all the relevant education and experience you possess. Human Resources staff does not consider or review resumes or attachments. Incomplete applications will be rejected.
Please read the job requirements section of the announcement. Be sure you meet these requirements since they will be carefully evaluated during the selection process.
Your performance in any employment examinations will be compared with the performance of others who take the tests. The examination results will be emailed to you as quickly as possible.
SELECTION PROCEDUREThe County utilizes a set of rules to ensure that our hiring processes are fair and equitable.
Applications will be screened and those considered qualified will be invited to appear for an oral and/or written examination. Meeting the requirements does not guarantee inclusion into the selection process. Depending upon the number of applications received, the selection process may consist of additional application screening, written and/or practical exam(s), oral interview, or any combination thereof.FREQUENTLY ASKED QUESTIONSHow long does it take to fill out the application?
- You should allow 30 - 45 minutes to fill out your application.
Can I change my application after submitting it?
- No. Once an application has been submitted, it is final. Applicants may submit a new application with updated information during the filing period if they wish. Only the most recent application submitted will be considered. All other applications will not be considered.
How long until I hear back from you and how can I check for updates on my application?
- You may receive communications regarding your application at different stages of the selection process. Important updates will be sent to the email address listed in your governmentjobs.com account at the time of notification. To ensure you don't miss any critical information, we recommend keeping your email address current and regularly checking both your inbox and junk mail folders throughout the process. You can also log into your governmentjobs.com account at any time to check your application status. If you have any questions about your application's progress, please contact the County of Humboldt Human Resources Personnel Division at 707-476-2349 or personnel@co.humboldt.ca.us.
Will I be informed if I am not selected for an interview / Oral Exam?
- Yes, you will be informed via email if you are not selected for an interview / Oral Exam.
RETIREMENTThe County of Humboldt participates in the CalPERS, with both the County and the employee making contributions toward the employee's retirement.
CalPERS Retirement Program:
- Tier I - Prior to 7/5/2012: 2.7% @ 55
- Tier II - Post 7/6/2012: 2% @ 55
- Tier III - Post 1/1/2013: 2% @ 62
Please note that these are the tiers available at the County of Humboldt. Tier determination is made by CalPERS. Please reach out to Personnel if you have questions regarding tier placement.
COMPREHESIVE BENEFITS PACKAGEOur generous benefits package includes:
- Health Insurance
- Medical: Multiple plan options available through CalPERS
- County covers majority of employee premium and contributes to dependent coverage
- Additional Insurance Coverage
- Dental: Full premium coverage for employees and all dependents
- Vision: Full premium coverage for employees and eligible dependents
