Job Summary Job OverviewWe are seeking a seasoned Delivery Manager with a focus on Learning Operations, Technical Training, and Leadership Development to join our team. This full-time role requires the ability to effectively manage and enhance learning operations, with a strong emphasis on leadership program design and delivery. The ideal candidate will bring robust experience in Learning & Development (L&D) and a proven ability to create impactful educational programs that drive organizational success
Roles and Responsibilites- Motivate and lead the team including setting and reviewing goals/KPAs/targets
- Coordinate with company headquarters to align with global processes and adapt them to client requirements in
- Oversee the daily operations of onsite learning initiatives, ensuring efficiency and quality.
- Develop and implement strategic operational plans to enhance program delivery and participant engagement.
- Optimize resource allocation and manage logistics to support learning and development activities.
- Deliver to KPAs that include client satisfaction, business growth, financial results and staff satisfaction
- Lead the planning and execution of L&D projects from inception to completion.
- Define project objectives, timelines, and budgets, ensuring alignment with organizational strategies.
- Coordinate with cross-functional teams and external partners to ensure seamless project delivery.
Educational Qualification- Bachelor's degree required
- Master's degree in Business/HR/Project Management preferred
- Certification in Project Management (e.g., PMP) is advantageous
Experience- 12 to 14 years of experience
- Experience in a multicultural work environment
