Job DescriptionWhat you'll bringYou are a delivery leader who manages complex enterprise programs and engages credibly with executive stakeholders. You operate at the program level, partnering with a Project Manager who owns the execution detail.
- Experience leading large, complex customer-facing programs in an enterprise environment
- Ability to engage fluently with customer and partner executive stakeholders
- Proven track record overseeing multiple internal delivery teams toward shared outcomes
- Strong delivery governance, risk management, and scope control skills
- A background in utilities or a regulated, infrastructure-focused sector is an advantage
- Degree not required for this role.
We also look for people who think strategically, understand the business, and can bring others along with them - combining influencing skills and emotional intelligence with the ability to work through complex problems confidently.
In addition to the skills and experience specific to this role, all positions at SAP require candidates who are comfortable using AI tools - including agentic AI - in their day-to-day work, from crafting effective inputs and automating routine tasks, to evaluating AI-generated outputs for quality and driving adoption of AI practices within their teams.
What you'll buildAs a Delivery Executive, you will take accountability for executive-level customer engagement and the overall health of complex SAP programs in the utilities sector.
- Lead strategic oversight of large, multi-workstream customer programs from initiation through close
- Serve as SAP's primary point of contact for customer and partner leadership throughout the engagement lifecycle
- Partner with a dedicated Project Manager to align execution with program strategy and customer expectations
- Oversee multiple internal delivery groups, driving alignment, accountability, and consistent outcomes
- Manage program-level risks, escalations, and governance requirements
- Represent SAP's delivery capability in executive-level customer conversations and business reviews
Where you belongYou will join the Services NA Utilities team - a group of Delivery Executives driving successful outcomes for SAP's utility customers across North America. This is a growth role, created as the team restructured to give Delivery Executives space to focus on executive engagement and program leadership. You will work alongside a dedicated Project Manager and collaborate with internal delivery groups and partner organisations.
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