OverviewGTS is seeking a hands-on Data Center Engineer to support the deployment, maintenance, troubleshooting, and operational reliability of our physical technology infrastructure. The ideal candidate brings strong server hardware, cabling, networking, and data center operations experience, along with the ability to respond effectively to time-sensitive issues in a high-availability environment.
This role requires flexibility to work a nontraditional schedule, as much of our infrastructure maintenance and deployment activity takes place after the financial markets close. Typical working hours begin around 12:00 p.m. and extend until approximately 8:00-9:00 p.m., with daily variations based on operational needs. Occasional weekend work is also required.
Responsibilities- Serve as a primary technical contact for data center infrastructure issues, responding to incidents, service tickets, and hardware failures with urgency and precision.
- Install, rack, configure, maintain, troubleshoot, and replace servers, network equipment, components, and associated hardware.
- Deploy, test, label, troubleshoot, and maintain copper, twinax, AOC, and fiber-optic cabling, ensuring clean and organized installations.
- Manage rack-level power distribution, load balancing, and redundancy in accordance with operational best practices.
- Diagnose hardware, connectivity, and basic Linux/networking issues, collaborating with engineering and IT teams to resolve complex problems.
- Maintain accurate asset inventories, coordinate equipment shipping and receiving, and oversee hardware installations, replacements, and decommissioning.
- Coordinate with vendors, colocation providers, and remote smart-hands teams to support infrastructure operations.
- Maintain organized, secure, and operationally ready data center environments, including racks, cabling, equipment, and work areas.
- Follow, maintain, and improve standard operating procedures, technical documentation, ticketing workflows, and incident-resolution processes.
- Support infrastructure projects and operational activities across NY/NJ data center locations.
Qualifications- 5 + years of Data Center Experience, financial services or telecommunications preferred.
- Degree in Computer Science, Computer Engineering, Electrical Engineering, Telecommunications, or a related field.
- Experience installing, maintaining, and troubleshooting enterprise servers and network hardware.
- Server management (iDRAC, iLO, IPMI) and component swaps (drives, memory, PSUs, NICs).
- Proficiency with copper, twinax, AOC, and fiber-optic cabling, including termination, testing, labeling, and troubleshooting. Single-mode and multi-mode fiber, LC/MPO connectors, SFP/QSFP optics, fiber cleaning and inspection.
- Working knowledge of rack-level power distribution, redundancy, and equipment installation best practices.
- Foundational networking knowledge and familiarity with common network troubleshooting commands and cable-testing tools. (TCP/IP, VLANs, link troubleshooting, ping/traceroute/ethtool, Dark Fiber).
- Working knowledge of Linux systems and basic command-line operations. (logs, interfaces, hardware status).
- Ability to diagnose issues involving both hardware and software and work effectively with specialized engineering teams.
- Experience with ticketing systems, inventory management, technical documentation, and vendor coordination.
- Strong organizational skills, attention to detail, communication, and ability to remain effective under pressure.
- Valid driver's license, access to a vehicle, and willingness to travel throughout the NY/NJ tri-state area.
- Ability to safely lift and move equipment weighing up to 50 pounds.
- Flexibility to work a later-day schedule (typically 12:00 p.m.-8:00/9:00 p.m.), with varying hours and occasional weekend work based on operational requirements.
Preferred Qualifications- Experience supporting data center infrastructure within financial services, electronic trading, broker-dealers, or other capital markets environments.
In accordance with New York City's Pay Transparency Law, the base salary range for this role is $110,000 to $165,000. Base salary does not include other forms of compensation or benefits.
Benefits:Core Benefits: Medical, Dental, and Vision coverage with generous employer contribution for employees and dependents. 401k match.
Perks: Daily Meal Allowance, Equinox Corporate Membership Rate, Snacks, Office Game Room, Casual Dress.
Hybrid Work Policy: 4 Days a Week in office, Fridays can be worked from home.
Please note: The use of AI tools during interviews is strictly prohibited, unless explicitly agreed upon.
Unsolicited resumes:
We do not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with GTS.
