Nokia

Customer Solutions Architect

Nokia$120K — $145K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 7 years of experience in deploying Optical networks (Long-haul, Regional, Metro).
  • Proven success in managing large-scale networking or cloud platform projects.
  • Self-motivated and goal-oriented with a strong history of successful project delivery.
  • In-depth understanding of networking protocols (BGP, TCP/IP, UDP) and network design principles.
  • Experience with data center architectures and their integration with network solutions.
  • Excellent communication skills for bridging technical gaps across teams.
  • Strong problem-solving skills and proactive risk management capabilities.
  • Ability to multitask and manage several projects independently.

Responsibilities

  • Develop strong customer relationships, understanding their needs and challenges.
  • Foster collaboration among hardware engineers, software developers, and product teams.
  • Identify bottlenecks, manage risks, and provide timely project updates to stakeholders.
  • Align resources and manage material constraints for New Product Introduction (NPI) activities.
  • Maintain and track customer engineering test schedules accurately.
  • Proactively resolve issues during customer lab qualifications and ensure timely progress.
  • Stay updated on networking protocols and network design principles.

Benefits

  • Opportunity to work closely with industry leaders in networking technology.
  • Possibility for travel, providing exposure to different customer environments.
  • Collaboration in a dynamic team setting promoting knowledge sharing.
  • Exposure to large-scale network projects shaping the future of internet technology.
  • Support for professional development and the potential for career growth in the telecommunications sector.
Full Job Description
Job Description

As a Technical Project Manager (TPM) at Nokia, you will be based in the same country as our customers, providing expert support and real-time updates. TPMs are integral to our success, as they possess deep knowledge of Nokia IP equipment deployment and operation, enabling them to anticipate and resolve issues proactively. This role is perfect for those passionate about building large-scale networks and shaping the future of the internet.

Responsibilities

  • Develop and maintain strong customer relationships, understanding their needs and challenges at both the company and individual levels.
  • Foster collaboration between hardware engineers, software developers, and product teams to ensure seamless alignment.
  • Identify and address bottlenecks, manage risks, and provide clear and timely project updates to all stakeholders.
  • Align resources and manage material constraints for NPI activities, ensuring efficient project execution.
  • Maintain and track customer engineering test schedules, ensuring lab qualifications and predicting lab exits accurately.
  • Proactively track and resolve issues during customer lab qualifications, assigning actions and ensuring timely progress.
  • Stay updated with the latest networking protocols, including BGP, TCP/IP, and UDP, and network design principles.
  • Understand data center architectures and their implications for network deployment and operation.
  • Work closely with the customer's operational, engineering, and management personnel to align project goals.
  • Ensure a smooth and successful deployment and integration process, leveraging your self-motivation and goal-oriented mindset.


Qualifications

  • A minimum of 7 years of experience in deploying Optical networks, including Long-haul, Regional, and Metro networks.
  • Proven track record in driving large-scale networking, internet infrastructure, or cloud platform projects.
  • Self-motivated and goal-oriented with a history of successful deployment and integration delivery.
  • In-depth knowledge of networking protocols (BGP, TCP/IP, UDP) and network design principles.
  • Experience with data center architectures and their integration with networking solutions.
  • Excellent communication and collaboration skills, with the ability to bridge technical gaps.
  • Strong problem-solving abilities and a proactive approach to risk management.
  • Ability to work independently and manage multiple projects simultaneously.
  • A bachelor's degree in Computer Science, Engineering, or a related field is preferred.
  • Willingness to travel as required by the customer's needs and project demands.

About Nokia

Nokia is a Finnish multinational telecommunications, information technology, and consumer electronics company. The company was founded in 1865 and has since grown to become one of the largest telecommunications equipment manufacturers in the world. Nokia's products include mobile phones, smartphones, and network equipment, among others. The company is committed to innovation and has a strong focus on research and development. Nokia is also committed to sustainability and has set ambitious targets for reducing its environmental impact. The company operates in over 100 countries and has a strong presence in Europe, Asia, and North America.
Learn more about Nokia
Size
87,927 employees
Market Cap
$25.8 billion
Industry
Net Income
-$2.5 billion
Founded
1865
5 Year Trend
-1.2%
Revenue
$21.8 billion
NASDAQ

Similar Jobs

More Jobs at Nokia

More Telecommunications & Hardware Jobs

Find similar Customer Solutions Architect jobs: