Location: NJ Remote (Central NJ, NJ/NY, Philadelphia, or Connecticut metro areas)How will you fit in the big picture?The Customer Sales Executive, Northeast Strategic Grocery is responsible for profitably growing both the Northeast Strategic Grocery and Hershey's businesses through delivery of net sales, market share, trade spend, and sales activity margin objectives across assigned categories and customer accounts. This role serves as a key customer-facing partner, leading customer business planning, member development, retail relationship management, sales analysis, trade fund management, and operational execution while building trusted relationships with the Northeast Strategic Grocery member organizations and internal cross-functional teams. The position uses data-driven insights to identify growth opportunities, improve customer performance, and support successful execution across the customer value chain.
What will you do?Execute Customer Relationship and Business Planning ActivitiesDevelop and maintain strong partnerships with Northeast Strategic Grocery member organizations, and internal retail teams through ongoing communication, business reviews, customer meetings, and selling events. Support the development and execution of annual and multi-year business plans that drive profitable growth and customer engagement.
Drive Sales Performance and Opportunity IdentificationAnalyze sales performance, customer trends, market share, and promotional effectiveness using tools such as Circana, Nielsen, and internal planning systems. Identify growth opportunities, risks, and actionable recommendations that support achievement of net sales, market share, trade spend, and sales activity margin objectives.
Manage Trade Investment and Financial PerformanceManage trade funds and customer investments in compliance with company policies and Sarbanes-Oxley requirements. Monitor customer profitability, trade spending, deductions, WASTE, and supply chain-related expenses while ensuring timely resolution of financial and operational issues.
Develop Customer-Facing Insights and Selling MaterialsPrepare business reviews, presentations, category analyses, and customer proposals that translate consumer, category, and marketplace insights into actionable recommendations. Partner with SRGM and other stakeholders to develop compelling customer solutions that support sales growth and category leadership.
Lead Cross-Functional and Operational CoordinationCoordinate with Customer Planning, Finance, Supply Chain, Order Management, SRGM, and Retail teams to support flawless execution of customer plans, resolve operational challenges, and improve overall business performance. Lead planning and execution activities for the Northeast Strategic Grocery member organizations selling shows and other customer-facing events while ensuring alignment across key stakeholders.
Minimum Education & RequirementsExperience- 3+ years of experience in sales, account management, category management, customer business planning, or a related commercial field.
- Experience utilizing syndicated data and sales analytics tools (e.g., Circana, Nielsen, or similar platforms) to identify opportunities and drive business results.
- Experience managing customer investments, trade spending, budgets, or financial performance metrics.
- Strong analytical, communication, relationship-building, and cross-functional collaboration skills.
- Ability to manage multiple priorities and influence outcomes across customer and internal stakeholder groups.
Education- Bachelor's degree required.
Benefits and PerksAt Hershey, we offer competitive pay and a comprehensive total rewards package designed to support your wellbeing, financial security, and life outside of work.
- Health & Wellbeing: Medical, dental, and vision coverage, plus wellness programs that support your physical and mental health
- Financial Security: Competitive pay, annual incentive opportunities, and a 401(k) with company match
- Time Off & Flexibility: Paid time off, company holidays, and flexible ways of working where applicable
- Growth & Development: Career development programs, learning opportunities, and internal mobility
Benefits may vary based on role, location, and eligibility.
The anticipated base salary range for this role is $85,040 to $106,300 per year. The actual base salary offered will depend on a variety of job-related factors, including, but not limited to, experience, skill set, education, and training. In addition to a market-competitive base salary, our Total Rewards package includes performance-based incentives and a comprehensive, competitive benefits package designed to support overall physical, mental, and financial well-being (as applicable).
Learn more about Hershey's benefits and all the resources Hershey provides to support our employees' physical, emotional, and financial well-being by visiting the Hershey Digital Employee Experience at www.askHRbenefits.hersheys.com
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