Google

Customer Growth Associate, Google Customer Solutions, University Graduate, 2027 Start (English)

Google$72K — $102K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience in B2B sales or business development.
  • Experience in advertising, consultative sales, or business development through various roles or projects.
  • Fluent communication in English for effective interactions in a customer-facing role.
  • Willingness to travel for client meetings and training as required.
  • Experience with Google Ads or certification is preferred.
  • Familiarity with managing customer goals and metrics is a plus.
  • Strong strategic thinking, communication, and problem-solving skills.

Responsibilities

  • Serve as a consultative sales advisor to SMB customers, aligning Google products with their growth goals.
  • Manage a high-volume account set, engaging clients via phone and email to identify upsell opportunities.
  • Evaluate campaign performance and deliver data-driven recommendations to business owners.
  • Execute full-cycle relationship management from outreach to strategy and performance reviews.
  • Consistently meet and exceed individual business quotas while providing a high-value experience to advertisers.

Benefits

  • Professional development through continuous training and mentorship.
  • Opportunity to work directly with business leaders in the online advertising industry.
  • Experience making a tangible impact on small and medium-sized businesses.
  • Access to a cohort of talented peers for collaboration and support.
Full Job Description
info_outline
X Due to business needs, we are prioritizing candidates that are available to start in July 2027.

Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: San Francisco, CA, USA; New York, NY, USA.

Minimum qualifications:
  • Bachelor's degree or equivalent practical experience in a B2B sales or business development role.
  • Experience in advertising, consultative sales or business development through full time roles, internships, projects or academic classes.
  • Ability to communicate in English fluently in order to interact in this customer-facing sales role.
  • Ability to travel to the office for client meetings and trainings as needed.

Preferred qualifications:
  • Experience with Google Ads and online advertising or Google Ads certified.
  • Familiarity with managing a portfolio or working against assigned customer goals (e.g., business growth, customer success metrics, outreach goals, etc.).
  • Ability to think strategically.
  • Excellent communication and problem-solving skills, with an interest in business and technology, and a passion for helping businesses grow online.


About the job

As a member of the Google Customer Solutions (GCS) team, you will work with companies across industries to understand their needs and develop digital marketing solutions that directly impact their success. Each quarter, you will work with a collection of small and medium-sized businesses that shape the communities they serve, and empower them to grow their business and reach their goals.

In this role, you will learn, grow, and receive continuous training and mentorship alongside a tight-knit cohort of talented and driven peers. You will work directly with leaders in business and professionals to build your knowledge of the online advertising industry and develop your professional network.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $72000 - $102000 (USD) 30% bonus target equity benefits

Learn more about benefits at Google .

Responsibilities
  • Serve as a consultative sales advisor to SMB customers and agency partners. Build relationships with key decision-makers to align Google advertising products with their growth goals.
  • Own and manage a high-volume set of accounts. Engage clients via phone and email to identify upsell opportunities, drive product adoption, and exceed quarterly revenue and growth goals.
  • Evaluate campaign performance, deliver data-driven account recommendations, and pitch advanced digital marketing strategies to business owners.
  • Execute full-cycle relationship management-from proactive outreach and client pitches to internal strategy building and campaign performance reviews.
  • Meet and exceed individual business quotas consistently while delivering an outstanding, high-value experience to Google's advertisers.


About Google

Google is a multinational technology company that specializes in Internet-related services and products. These include online advertising technologies, search engine, cloud computing, software, and hardware. Google was founded in 1998 by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University. The company has grown tremendously since then and has become one of the most valuable companies in the world. Google's mission is to organize the world's information and make it universally accessible and useful.
Learn more about Google
Size
156,500 employees
Market Cap
$1,115.4 billion
Industry
Net Income
$40.2 billion
Founded
1998
5 Year Trend
+23.3%
Revenue
$182.5 billion
NASDAQ

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