JP Morgan Chase & Co.

Custody Cash Operations - Vice President

JP Morgan Chase & Co. • $150K — $180K *
Brooklyn, NY 11245In-Person
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 7+ years of operations leadership experience in payments, with a proven track record of managing high-performing teams.
  • Expertise in payment operations tools, including management of payment hubs and SWIFT interfaces.
  • Extensive understanding of global payment processing, systems architecture, and regulations for operational efficiency.
  • Skilled in strategic planning and execution, particularly in implementing automation technologies.
  • Strong data analysis abilities for decision-making and stakeholder communication in dynamic environments.
  • Exceptional interpersonal skills for stakeholder collaboration and project management.
  • Knowledge of cybersecurity and anti-fraud strategies, enhancing customer experience through threat prevention.

Responsibilities

  • Lead payment lifecycle operations, focusing on daily activities, quality standards, and compliance.
  • Interpret customer needs to implement solutions that leverage AI and automation in payment operations.
  • Initiate projects improving payment processes, client experience, and cybersecurity measures.
  • Execute operational strategy and provide business updates to senior leadership and clients.
  • Identify and manage operational issues swiftly, prioritizing resolution and stakeholder collaboration.
  • Promote an inclusive team environment, focusing on employee engagement and talent development.

Benefits

  • Opportunity to work in a dynamic, fast-paced environment with exposure to global stakeholders.
  • Chance to lead innovative payment processing initiatives leveraging AI and automation technologies.
  • Professional development through mentoring and talent development initiatives.
  • Inclusive company culture focused on employee engagement and professional growth.
Full Job Description
JOB DESCRIPTION

As a Payment Lifecycle Manager III within Payments Operations, you will be a key player in the firm's payment processing operations, leveraging your deep knowledge of payment lifecycle principles and practices.  You will be accountable for end-to-end process management, continuous improvement, and the ongoing development of industry and product knowledge to enhance controls, efficiency, and client outcomes. You will also implement staff development plans and manage relationships with global stakeholders aligned to their function. The Custody Cash team is responsible for ensuring that all operational activities for Global Custody clients are completed on time, exceptions are resolved, and client inquiries are addressed.   The team also provides subject matter expertise and partnership to clients and internal stakeholders. 


Job responsibilities
  • Lead teams responsible for end-to-end operational processes within the payments lifecycle, overseeing daily operations, setting objectives, managing escalations, and ensuring quality, risk, control, and compliance standards are upheld.
  • Utilize deep knowledge of products and payments to interpret customer needs, identify trends, and implement innovative solutions that enhance payment operations processes, leveraging AI and automation for efficiency and compliance.
  • Lead or contribute to initiatives that enhance payment processing operations, focusing on client experience, process optimization, cybersecurity, and anti-fraud strategies, while providing domain and technical expertise.
  • Drive execution of operational strategy and present business updates to critical stakeholders, including senior leadership and external clients, ensuring compliance with operational guidelines and policies.
  • Demonstrate accountability by quickly identifying and articulating issues, collaborating with stakeholders to assess risk and manage activities affecting the production environment, and prioritizing resolution.
  • Foster an inclusive culture by enhancing employee engagement, attracting and developing talent, and applying advanced coaching and mentoring skills to promote professional growth and high-quality service delivery.
Required qualifications, capabilities, and skills
  • Demonstrated ability in operations leadership or management within payments, with at least seven years of experience leading high-performing teams to achieve business priorities and objectives.
  • Proficient in payments operations tools/flow (payment hubs/queues, case management, SWIFT interfaces where relevant, control dashboards, ticketing) and defining enhancement requirements.
  • Advanced knowledge of global payment processing operations, market products, systems architecture, and industry regulations to support operational efficiency, change management, and transformation.
  • Proficiency in strategic planning and execution, including implementing automation technologies to optimize payments processing across global and cross-functional departments.
  • Skilled in data analysis techniques, capable of interpreting and communicating insights to inform decision-making with senior stakeholders, while applying a commercial and growth mindset in fast-paced environments.
  • Strong interpersonal skills to optimize relationships and collaboration with stakeholders and cross-functional teams, managing projects, solving problems, and driving continuous improvement initiatives.
  • Understanding of cybersecurity controls and anti-fraud strategies to identify and prevent potential threats, ensuring the protection of information and systems, with a proven track record in enhancing customer experience.
 
Preferred qualifications, capabilities, and skills
  • Knowledge of ISO or Swift message processing or management.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Finance & Insurance
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ
CCF
* Ladders Estimates

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