5-7 years of box plant experience in a technical or operations role
Bachelor's degree in a technical field preferred
Knowledge of quality system requirements
Good communication and interpersonal skills
Experience with statistical analysis and relevant testing methodologies
Familiarity with lab testing principles and equipment
Competency in Microsoft Office Suite; Power BI or Minitab experience is a plus
Responsibilities
Oversee customer quality portals and collaborate with customer quality representatives
Participate in service calls to support key customers
Partner with Continuous Improvement (CI) team to integrate quality-focused strategies
Conduct audits to enhance box plant quality systems and share best practices
Analyze nonconforming products and quality trends, providing actionable reports
Identify root causes of quality issues and recommend improvements
Provide training on quality standards and compliance initiatives
Establish specifications standards based on product and consumer requirements
Perform internal audits for BRCGS certified sites
Lead improvements in box plant quality applications within IT
Benefits
Comprehensive medical, dental, and vision coverage
Prescription drug benefits
Access to wellness programs
Short-term and long-term disability insurance
Life insurance
Company matching 401(k) plan
Full Job Description
Position Overview
The Quality Manager has management responsibility in the areas of quality management, quality improvement, initiatives, customer support and customer satisfaction. Additional responsibilities include management of all quality certifications to include FSC and AIB.
Responsibilities • Oversee corporate customer quality portals and work with corporate customer quality representatives. • Participate in service calls for box plant key customers. • Work in conjunction with GBP Corporate Continuous Improvement (CI) team to establish quality focused CI techniques and strategies as part of GBP culture. • Conduct box plant quality audits to improve their quality systems and share best practices. • Provide reports on the analysis of nonconforming products and processes, as well as quality trends for Green Bay Packaging box plants. • Assist the divisions in identifying root causes of quality issues or areas for improvement and recommend solutions. • Identify and provide training opportunities to divisions on quality, combined board testing, and product compliance initiatives to improve organizational capabilities and knowledge. • Establish quality and specifications standards by studying product and consumer requirements. • Perform internal audits for BRCGS certified sites. • Provide backup support for Product Safety & Quality Compliance Manager. • Lead box plant quality applications (IT programs) improvement for box plants from the business perspective. • Organize and host the annual corporate quality & technical conference
Qualifications • Five years of box plant experience in either a technical or operations role. • Bachelor of Science in a technical field is preferred. • Knowledge of quality system requirements as well as a working knowledge of product safety requirements. • Good communications and interpersonal skills. • Experience with statistical analysis, ISTA, HAZMAT, testing. • Knowledge and experience of lab testing principles and equipment. • Competency with Microsoft Word, PowerPoint, and Excel. Power BI or Minitab experience is a plus. • Able to work in manufacturing environment and traverse stairs and ladders.
Compensation & Benefits In addition to a competitive wage, the selected candidate will enjoy a comprehensive benefit package including medical, dental, vision, prescription drug, wellness programs, STD, LTD, life insurance, and company matching 401(k). Green Bay Packaging benefits may vary by position or division.
About Green Bay Packaging
Green Bay Packaging is a leading manufacturer of paperboard packaging based in Green Bay, Wisconsin. The company was founded in 1933 and has a long history of providing high-quality packaging solutions to customers in a wide range of industries. Green Bay Packaging has expertise in a wide range of packaging products, including folding cartons, corrugated boxes, and specialty packaging. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact. Green Bay Packaging is known for its innovative approach to packaging and has won several awards for its products.
