Full Job Description
About the role
The coordinator is responsible for coordinating and supporting day-to-day operational and administrative activities to ensure work is completed accurately, efficiently, and in accordance with company procedures and applicable regulatory requirements. This position serves as a key point of coordination between customers, drivers, internal departments, and facility operations.
The coordinator manages sales order documentation, purchasing requests, billing inquiries, mailback processes, receiving activities, shipment documentation, and destruction-related activities. The position requires strong organizational skills, attention to detail, effective communication, and the ability to manage multiple priorities in a fast-paced operational environment.
Position Responsibilities
• Generate sales orders and ensure all required supporting documentation is attached and complete.
• Respond to and assist with customer billing questions, resolving issues or coordinating with the appropriate internal departments as needed.
• Submit purchase requisition (PO REQ) requests and assist with procurement-related activities.
• Assist with the receipt, processing, and distribution of incoming mail, UPS deliveries, and other shipments.
• Print and prepare manifests and other required documentation for shipments and operational activities.
• Coordinate with and assist drivers upon arrival, ensuring they are directed appropriately and required documentation and procedures are followed.
• Manage the ordering and supply of mailback boxes to support customer and operational needs.
• Coordinate alternative mailback receiving processes and ensure incoming materials are properly received and documented.
• Witness destruction activities in accordance with established procedures, regulatory requirements, and company policies.
• Maintain accurate records and documentation related to sales orders, receiving, shipments, mailback activities, and destruction operations.
• Collaborate with internal teams, customers, drivers, and other stakeholders to ensure daily operations are completed efficiently, accurately, and in compliance with applicable requirements.
Qualifications
• High school Diploma or GED required.
• At least 3 years of experience in project coordination, operations, logistics, billing, data entry, administration, or related field.
• Strong organization skills with the ability to manage multiple priorities and deadlines
• Excellent attention to detail and accuracy
• Strong written and verbal communication
• Proficient in Microsoft Office, particularly outlook and excel
• Strong problem-solving skills and ability to make sound decisions within established procedures
• Ability to work as part of a team
• Ability to follow established procedures and comply with company safety, security, environmental, and regulatory requirements
• Ability to safely perform occasional physical tasks associated with receiving shipments
• Must be able to pass a background check
All Reworld positions require a candidate's ability to perform the duties and responsibilities of the role while upholding Reworld's Values, including (but not limited to) contributing to a safe and inclusive workplace, delivering results through trust, and building breakthrough capabilities.
Please note that Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
Pay Transparency
Reworld is committed to paying its staff equitably, and we strive to provide competitive compensation and benefits packages. The range below reflects Reworld's reasonable estimate of base pay for this role based on primary posting location. It is expected that most qualified candidates in this location will fall within the posting range. The final salary offered for this role will be determined based on factors including, but not limited to: experience, education, geographic location, skills and competencies, travel requirements and/or union contracts (if applicable). Pay ranges are reviewed from time to time and may be modified in the future.
The pay range for the primary location of this position is: $69,100.00 - $91,900.00 USD per annum
Reworld™ provides an industry-leading benefits package that supports the whole person-and their families-through a balanced approach to mental, physical, and financial wellbeing. Regular full-time employees based in the USA have access to comprehensive medical, prescription drugs, dental, and vision coverage, FSA, HSA, short- and long-term disability benefits. Our 401(k) plan is industry-leading, with an up to 7% company match. Additional benefits include Company-paid life and AD&D insurance, EAP, paid parental leave, and educational assistance. For more information regarding these offerings, please visit the Reworld Careers Benefits Page. Reworld™ reserves the right to amend, suspend or terminate any benefit plan, in whole or in part, at any time.
