Bachelor's degree in electrical engineering, automation engineering, mechatronics, controls engineering, or a related technical field required.
3+ years of experience supporting intralogistics automation.
Strong Siemens & Beckhoff PLC knowledge with troubleshooting and online diagnostics skills.
Ability to diagnose faults across PLCs, HMIs, sensors, actuators, drives/VFDs, and industrial networks.
Good general IT skills, familiar with ticketing/ITIL incident and problem management processes.
Strong incident communication and documentation skills.
Disciplined approach to change control.
Responsibilities
Monitor and support PLC-controlled automation in the warehouse.
Diagnose faults in PLC logic, HMIs, sensors, and industrial networks.
Restore service and initiate problem management processes for recurring issues.
Coordinate with on-site maintenance and remote support teams.
Communicate system status and incident updates to stakeholders.
Maintain accurate technical documentation and contribute to trend analysis.
Perform shift handovers including risk and current mitigations.
Benefits
Competitive compensation package.
Extensive benefits including health, dental, and vision insurance.
401k with generous employer match and no vesting period.
Paid vacation and holidays.
Profit sharing opportunities.
Paid parental leave and subsidized daycare options.
Tuition reimbursement for ongoing education.
Pet insurance available.
Full Job Description
WHAT YOU GET TO DO
The Control Systems Engineer - PLC provides control-system focused support to keep the Customer's automated warehouse stable and running. The role monitors and troubleshoots Storage, Conveyor and Sorter PLC-controlled equipment, triages incidents, restores service where possible through structured troubleshooting and approved actions, and coordinates resolution by guiding on-site resources and escalating to the Service Desk, controls development, and other subject matter experts when required.
Essential Functions and Responsibilities:
To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Monitor and support Storage, Conveyor and Sorter PLC-controlled automation to maintain stable warehouse operations and minimize downtime.
Respond to and triage control-system incidents; diagnose faults across PLC logic, HMIs, sensors/actuators, drives/VFDs, and industrial networks (e.g., PROFINET) within defined scope.
Restore service by resolving the root cause or applying an approved workaround; initiate and follow Change Request / Problem Management processes for recurring issues or permanent fixes.
Coordinate with on-site maintenance/controls resources and remote support teams; escalate internally when resolution cannot be achieved within operational scope or SLA timelines.
Communicate system status and incident updates to stakeholders and customer; provide clear shift handovers, including risk, current mitigations, and next actions.
Maintain accurate tickets and technical documentation (actions taken, backups, versions, and test results) and contribute to trend analysis and continuous improvement measures.
WHAT YOU HAVE
Bachelor's degree in electrical engineering, automation engineering, mechatronics, controls engineering, or a related technical field required
Very good Siemens & Beckhoff PLC knowledge (e.g., troubleshooting, online diagnostics, reading/modifying code within approved procedures).
3+ years of experience supporting intralogistics automation, including storage systems and conveyor equipment.
Ability to diagnose faults across PLCs, HMIs, sensors/actuators, drives/VFDs, and industrial networks; comfortable analyzing alarms and tracing issues in PLC logic.
Good general IT skills and familiarity with ticketing/ITIL-style incident and problem management processes.
Disciplined approach to change control: backups before changes, approvals, testing prior to production use, documentation, and version control; no unauthorized changes and no safety bypasses.
Ability to work independently and under pressure in a shift-based environment; strong troubleshooting mindset and hands-on approach.
Working Conditions and Environment:
Authorization to work in the U.S.
Passport or ability to obtain passport
Professional office etiquette is required at all times
Travel required 30%
Overtime as required by work
Physical requirements: sitting for long periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm's length, and lifting up to 30 pounds
WHAT YOU WILL GET
Industry competitive compensation
Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
401k with a very generous employer match and no vesting!
