CIBC

Consultant, US ORM QA

CIBC$90K — $110K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in risk management, compliance, internal audit, or quality assurance, preferably in financial services
  • Proficient in developing and analyzing control effectiveness reports and risk management metrics
  • Advanced skills in MS Office Suite, including Excel, Word, and PowerPoint
  • Bachelor’s degree in Business, Finance, Risk Management or related field; professional certification like CRISC or CISA is a plus
  • Experience with compliance technology tools and data analytics (e.g., SQL, Python, Power BI, Tableau)
  • Exceptional written and verbal communication abilities, particularly for executive reporting
  • Capacity to manage multiple tasks and deliver quality results under tight deadlines

Responsibilities

  • Perform quality assurance testing for US Operational Risk Management Programs including RCSA, CIRA, and incident reporting
  • Assess control populations and testing results, identifying gaps and advising on test design
  • Lead risk reviews to uncover potential risks and analyze root causes and control weaknesses
  • Assist in enhancing internal testing procedures and guidelines for the ORM testing team
  • Utilize advanced AI to improve efficiency in testing and analytics processes
  • Create and present reports on QA and control testing outcomes to ensure transparency and support improvements

Benefits

  • Recognizes employees with personalized rewards including a competitive salary and incentive pay
  • Offers banking benefits and a comprehensive benefits program
  • Provides a defined benefit pension plan and employee share purchase plan
  • Includes a vacation offering and wellbeing support for employees
  • Encourages career development through Purpose Day, a paid day off for personal growth
  • Fosters a collaborative environment equipped with innovative technology tools
Full Job Description
As a Consultant for the US Operational Risk Management (ORM) Testing Team, you will play a pivotal role in supporting and overseeing the quality assurance process for US ORM Programs. You will monitor and provide oversight of the first line of defense through outcome-based testing, conduct independent risk reviews, and drive process improvement initiatives. This role requires providing expert guidance and support to first line of defense teams, ensuring robust operational risk and control frameworks across people, technology, processes, and external events

What You'll Be Doing
  • US ORM Program QA: Conduct quality assurance testing across US Operational Risk Management Programs which include the RCSA, CIRA, and incident reporting to validate adherence to established methodologies, standards, and regulatory requirements.
  • First Line of Defense Monitoring & Oversight: Conduct assessment of control population and control testing results to provide insights and identify potential control gaps. Consult and advice on test design and effectiveness, and provide recommendations, observations, and/or findings on control test results and control population enhancements in accordance with GOERM methodology and guidelines.
  • Risk Reviews: Lead targeted risk reviews of business areas to identify potential risks as well as analyze actualized risks to determine their root cause, weaknesses in controls and gaps in processes, and document observations and findings to provide the first line of defense teams.
  • US ORM Testing Team Enhancements: Support the development and enhancement to internal US ORM testing team procedures, intake forms, and supplementary guidelines.
  • Automation and Analytics: Apply advanced AI knowledge to drive efficiency in analytical work, including US ORM QA processes and oversight of first line of defense control activities.
  • Reporting & Communication: Design and deliver reporting on US ORM QA and control testing results, themes and observations in order to provide management transparency and facilitate program enhancements. Prepare high quality workpapers for management and other stakeholders to evidence testing approach and conclusions as well as contribute to ongoing management and executive level reporting.


At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 3 days per week on-site, while other days will be remote. #LI-TA

How You'll Succeed
  • Data Analytics and Testing Automation: Leverage data analytics, scripts, and automated testing tools to enhance testing quality and coverage
  • Engage with senior management and other stakeholders to communicate findings, provide actionable recommendations, and support the organization's risk management objectives
  • Stay current on emerging risks, regulatory expectations, and industry best practices related to controls and technology.


Who You Are
  • At least 5 years of experience in risk management, compliance, internal audit, or quality assurance, ideally within financial services.
  • Advanced proficiency in developing and analyzing reports, dashboards, and metrics related to control effectiveness and risk management.
  • Advanced proficiency in MS Office Suite (Excel, Word, PowerPoint).
  • Bachelor's degree in Business, Finance, Risk Management, or a related field; professional certification (e.g., CRISC, CISA) is an asset.
  • Experience with compliance related technology tools, data analytics, or automation (e.g. SQL, Python, Power BI, Tableau).
  • Excellent written and verbal communication skills, with the ability to create high-quality reports and presentations for executive audiences.
  • Ability to work independently and as part of a team, managing multiple priorities and deadlines.

Ability to manage multiple priorities and deliver high-quality results under tight deadlines

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.


*Subject to plan and program terms and conditions

Job Location
81 Bay Street, Banking Centre

Employment Type
Regular

Weekly Hours
37.5

Skills
Analytical Thinking, Continuous Improvement Techniques, Control Frameworks, Decision Making, Emerging Risks, Group Problem Solving, Operation Risk Management, Risk Assessments, Risk Monitoring

About CIBC

The Canadian Imperial Bank of Commerce is a Canadian multinational banking and financial services corporation headquartered in Toronto, Ontario. The bank is headquartered at Commerce Court in the city's Financial District. CIBC's Institution Number is 010, and its SWIFT code is CIBCCATT. It is one of two Big Five banks founded in Toronto, the other being the Toronto-Dominion Bank. The Canadian Imperial Bank of Commerce was formed through the June 1, 1961, merger of the Canadian Bank of Commerce and the Imperial Bank of Canada, the largest merger between chartered banks in Canadian history. The bank has four strategic business units: Canadian Personal and Business Banking, Canadian Commercial Banking and Wealth Management, U.S. Commercial Banking and Wealth Management, and Capital Markets. It has international operations in the United States, the Caribbean, Asia, and United Kingdom; Globally. CIBC serves more than eleven million clients, and has over 40,000 employees. The company ranks at number 172 on the Forbes Global 2000 listing.
Learn more about CIBC
Market Cap
$43.5 billion
Industry
Founded
1867
5 Year Trend
+8.8%

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