What You'll Be DoingYou'll be joining CIBC's Client Operations Technology team. As a Consultant Technical Analyst, you'll lead complex initiatives to design strategic solutions aligned with CIBC's enterprise architecture roadmap. You'll support end-to-end project delivery and act as a subject matter expert across both business and technology. Working closely with partners across the organization, you'll help shape flexible, innovative solutions that improve processes and deliver a best-in-class client experience. You'll also contribute to the successful implementation of technology changes by balancing business needs, technical requirements, and enterprise standards.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How You'll Succeed- Strategic solution delivery - Lead complex projects and support end-to-end implementation of technology solutions that align with business objectives and CIBC's enterprise architecture roadmap.
- Business and technical analysis - Translate business requirements into detailed functional specifications, while incorporating non-functional requirements and evaluating solution options.
- Stakeholder collaboration - Partner effectively with business, technology, quality assurance, and vendor teams to drive alignment, influence decisions, and deliver quality outcomes.
- Risk and change management - Scope and estimate project effort, identify risks, recommend mitigation strategies, and complete change documentation in accordance with enterprise delivery framework standards.
- Problem solving and support - Research current-state systems, analyze complex issues, and help resolve production incidents reported by business and technology partners.
- Vendor and partner management - Build strong working relationships with vendors and internal stakeholders to support solution delivery and business case development.
Who You Are- You have relevant experience. You bring at least 3 years of experience in a business systems consultant, technical analyst, or similar role leading projects and designing technology solutions. Experience with application development and/or architecture development is considered an asset.
- You're a strong communicator. You can clearly understand, interpret, and communicate information through both verbal discussion and written documentation. You know how to tailor your message for different audiences.
- You're skilled at facilitation and influence. You're confident leading discussions, navigating competing priorities, and building consensus across diverse stakeholder groups.
- You're highly analytical. You enjoy investigating complex problems, assessing current-state environments, and using data and insights to recommend practical solutions.
- You have the relevant educational foundation. You have a degree or diploma in Computer Science, Business, or a related field.
- You put clients first. You engage with purpose to find the right solutions and deliver experiences that meet the needs of our clients and business partners.
- You're inspired by collective success. You know that inclusive teamwork strengthens ideas, improves outcomes, and helps bring meaningful solutions to life.
- You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.
What CIBC OffersAt CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
Job LocationToronto-81 Bay, 28th Floor
Employment TypeRegular
Weekly Hours37.5
SkillsApplication Development, Business Requirements, Business Systems, Collaboration, Design, Facilitation, Investigating, Lead Work, Product Testing, Solutions Design, Systems Documentation, Team Mentoring, Technical Knowledge
