Blue Cross Blue Shield of Massachusetts

Consultant, Competitive Intelligence

Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Foundational understanding of the health care industry and health plan business.
  • Strong qualitative, quantitative, written, and oral communication skills.
  • Strong organizational, project and time management skills.
  • Proficiency in secondary research and data visualization (Tableau).
  • Demonstrated AI fluency is a plus.
  • Minimum five years of relevant business experience, including consulting or research.

Responsibilities

  • Collaborate with the Strategy and Innovation team on project scoping, planning, and execution.
  • Execute competition research and analyses to support assigned projects.
  • Collect baseline data from multiple sources, performing qualitative and quantitative analysis.
  • Synthesize information thematically into clear communication documents with compelling visualizations.
  • Facilitate project engagement meetings and discussions.
  • Present findings and recommendations to internal stakeholders.

Benefits

  • Flexible working arrangements (Flex persona eligibility).
  • Comprehensive paid time off plans.
  • Medical, dental, and vision insurance provided.
  • 401(k) retirement plan assistance.
  • Access to a suite of well-being benefits for eligible employees.
Full Job Description
What we need

The Enterprise Strategic Services team exists to define and facilitate the strategic planning process; develop, articulate, and adapt the company's strategic plan; and support critical strategic initiatives in their formation of recommendations and implementation plans, working closely with leaders and subject matter experts from across the business. We support this work with competitive intelligence and market trends insights and track our progress to inform and facilitate ongoing prioritization of efforts across the organization.

The Consultant contributes to a market-leading Competitive Intelligence function in service of delivering market insights.

Reporting to the Senior Director of Competitive Intelligence, the Consultant regularly develops competitive analyses to keep internal business partners informed. By conducting comprehensive secondary research, supplemented by select primary research and generative AI capabilities, the role delivers recurring and ad-hoc reports that help key stakeholders navigate the competitive dynamics across every key market and segment in which Blue Cross participates.

This position is eligible for the Flex persona.

Your Day to Day
  • Collaborate with the Strategy and Innovation team and Senior Director to scope, plan, and execute assigned projects.
  • Execute competition research and analyses to support the objectives of assigned projects. The Consultant will conduct baseline data and information collection from a variety of sources. These include secondary research and select primary research, leveraging quantitative and qualitative analysis to develop various reports.
  • Organize information thematically and synthesize into clear communication documents that tell the story at the right level of detail and most compelling visualizations.
  • Facilitate meetings within a project engagement.
  • Present updates, findings, and recommendations to internal stakeholders.


What We are Looking for
  • Foundational understanding of the health care industry and health plan business required.
  • Strong qualitative, quantitative, written, and oral communication skills with ability to develop and deliver presentations to a wide variety of audiences.
  • Strong organizational, project and time management skills, including the ability to prioritize multiple projects and assignments.
  • Strong secondary research skills and data visualization skills (Tableau).
  • Demonstrated AI fluency a plus.
  • Results-oriented with a willingness to get the job done.
  • High degree of professionalism along with the ability to effectively interact with all levels of an organization.
  • Ability to work collaboratively and independently to advance work products.
  • BS/BA degree.
  • Minimum five years of relevant business experience, including demonstrated experience in consulting, research and analysis, or other relevant field.


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Minimum Education Requirements:

High school degree or equivalent required unless otherwise noted above

Location
BostonTime Type
Full time

Salary Range: $86,580.00 - $105,820.00

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

About Blue Cross Blue Shield of Massachusetts

Blue Cross Blue Shield of Massachusetts (BCBSMA) is a state licensed private health insurance company under the Blue Cross Blue Shield Association with headquarters in Boston. It is the largest health plan in Massachusetts, serving 2.8 million members. BCBSMA is committed to providing access to high-quality, affordable health care to help improve the health and well-being of its members and the communities it serves.
Learn more about Blue Cross Blue Shield of Massachusetts
Size
3,700 employees
Industry
Founded
1937

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